Retail shop managers Work, Jobs in Willington Quay, Twr (with Salaries)

Retail Deputy Manager
The Works —North Shields
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Shop Supervisor
M.I.Dickson —North Tyneside
- £13.02 - £14.02 an hour
- Part-time
- Management
- In-person
- Leadership
- Employee discount
- Referral programme
Quick apply
Night Manager -Jarrow
Morrisons —Jarrow
- Night shift
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Killingworth - New Store Opening- Keyholders & Sales Assistants
Poundstretcher —Newcastle upon Tyne
- Overtime
- Customer service
- Employee discount
11d
Trading Manager - Whitley Bay
Morrisons —Whitley Bay
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Senior Sales Assistant (Part Time)
Heron Foods —Newcastle upon Tyne
- Up to £13 an hour
- Part-time
- Customer service
- Retail management
- Leadership
- Employee discount
Quick apply
1d
Night Manager
ASDA —Boldon Colliery
- Weekend availability
- Customer service
- In-person
- Retail management
- Annual leave
- Employee assistance programme
8d
Assistant Manager
Starbucks —South Shields
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Store Manager
Lovisa —Newcastle upon Tyne
- £27,040 - £27,600 a month
- Retail management
- Leadership
- Employee discount
- Referral programme
Quick apply
6d
Retail Branch & Transfer Manager
WeBuyAnyCar —Newcastle upon Tyne
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Team Leader
ASDA —Cramlington
- £13.10 - £14.10 an hour
- Part-time
- Customer service
- Leadership
- Employee assistance programme
- Employee discount
5d
Cafe Manager - Byker
Morrisons —Byker
- Hospitality
- Customer service
- Team management
- Employee discount
Quick apply
Team Leader
Home Bargains —Newcastle upon Tyne
- £32,032 a year
- Supervising experience
- Store discount
- Annual leave
Quick apply
Assistant Manager - Metrocentre, Hollister
Hollister —Gateshead
- £29,120 a year
- Management
- Sales
- English
- Store discount
- Annual leave
Bershka Newcastle Ladies Responsible
INDITEX —Newcastle upon Tyne
- Full-time
- Sales
- Customer service
- Organisational skills
- Employee discount
Quick apply
Assistant Store Manager
British Heart Foundation —Byker
- £24,169.60 a year
- Weekend availability
- Customer service
- Supervising experience
- Recruiting
- Annual leave
- Employee assistance programme
Senior Style Advisor / Supervisor
Mint Velvet —Morpeth
- Part-time
- Employee discount
Quick apply
Assistant Store Manager
Sunglass Hut —Newcastle upon Tyne
- Supervising experience
- Retail management
- Leadership
Retail Assistant Manager
French Connection —Dalton le Dale
- £28,000 a year
- Full-time
- Management
- Customer service
- Supervising experience
- Store discount
- Employee discount
Quick apply
Retail Keyholder
French Connection —Dalton le Dale
- £12.86 an hour
- Part-time
- Customer service
- Supervising experience
- Conflict management
- Store discount
- Employee discount
Quick apply
8d

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Retail Deputy Manager

The Works -
North Shields

Apply Now

Job details

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service
Performance management
Leadership
Communication skills

Full job description

Retail Deputy Manager

18 hour contract

Why The Works?

We don’t just sell products. We inspire reading, learning, creativity and play.

You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory.

You never know who someone will become. So with your passion, and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories.

The unseen possibilities are limitless, and it all starts with you.

Become a Retail Deputy Manager

As a Deputy Manager, you play a vital role in supporting the Store Manager to lead the team and deliver an exceptional customer experience. You’ll help drive commercial performance, maintain high operational standards, and step up to lead the store in the Store Manager’s absence. You’ll be a role model for the team - motivating, coaching, and ensuring every shift runs smoothly.

Your mission is to deliver exceptional service, spark brilliant conversations, and help customers with their shopping missions - whether it’s discovering new products they'll love, or finding the perfect gifts for someone else. By getting to know their interests or shopping mission, you’ll be ready to recommend things that surprise, delight, and inspire them. You’ll also play a key role in keeping the store well-stocked, tidy, safe, and welcoming. Alongside your teammates, you help create an environment where everything runs smoothly and everyone feels supported and included in the team.

Being a Brand Ambassador

Being a brand ambassador at The Works isn’t your job title. It’s the way you bring our brand to life every day through the moments you create. It’s the smile that puts someone at ease, the warm welcome into the store, the way you support your colleagues with kindness and teamwork, the conversation that helps a child discover their new favourite toy, or the encouragement that inspires someone to reconnect with their creativity or their love of reading. These small interactions - the ones that feel ordinary to you, often become extraordinary memories for the people who walk through our doors.

Whether you’re on the shop floor, in our distribution centre, or at our support centre, you’ll always be representing our products, services, values and behaviours in a positive and authentic way. You help build trust, awareness and loyalty simply through how you show up. At The Works, we are all Brand Ambassadors.

Your Mission

Support the Store Manager in leading the team to deliver excellent customer service and achieve store targets.
Take ownership of key operational areas such as stock management, merchandising, and compliance.
Lead by example on the shop floor, setting high standards for service, presentation, and teamwork.
Coach and develop team members, providing feedback and support to help them grow.
Step up to manage the store in the absence of the Store Manager, ensuring smooth day-to-day operations.
Support recruitment, onboarding, and training of new team members.
Monitor store performance and contribute ideas to improve sales and efficiency.
Ensure health & safety, cash handling, and loss prevention procedures are followed.
Foster a positive, inclusive, and high-performing team culture.

Skills / Behaviours that will set you apart

Experience in a supervisory or team leadership role within retail or customer service.
Strong communication and interpersonal skills.
Confident in leading a team and making decisions.
Organised and able to manage multiple priorities.
Customer-focused with a passion for delivering great service.
Flexible and reliable, with a hands-on approach.
Experience in a high-volume or value retail environment.
Familiarity with retail systems and reporting tools.
Experience supporting recruitment, training, or performance management.

Being a great leader

As a great leader with wonderful people skills, you'll create a team that's more than just co-workers — it's a team.

Inspire and motivate your team in line with our employer brand, values, behaviours and purpose.
Lead your team to reach their potential and steer your store to break records and get in the spotlight.
Work collaboratively with support departments and peers. If somethings not quite right, provide quality constructive feedback so we can work as a team to get it right!
But let's not forget about the most important part… your team's well-being and aspirations. You'll be their biggest supporter, cheering them on. You'll have amazing everyday conversations with your team, discussing everything from performance to career aspirations and helping them get there

Our PERKS really are ‘The Works’

25% Colleague Discount! - Plus, exclusive Double Discount days!
MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
Family Friendly Leave - Enjoy some time well spent with enhanced maternity, paternity and adoption pay.
Holiday – 33 days, including bank holidays. Plus, your holiday allowance increases with long service.
Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.
Stream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!
24/7 support for you and your family - Through our partnership with Retail Trust Charity, who provide an Employee Assistance Programme and so much more!
Healthcare Cash Plan – To support your everyday healthcare costs.
And loads more! – Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.

Our Purpose

To inspire reading, learning, creativity and play

Our Values

We are Crafty | Smart with what we've got.

We are Caring | Heart in every action.

We are Can-do | Energy that gets it done.

We Listen. We Care

Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

We are open to discussions around working hours and flexible working. And, where possible, we'll try to support this. If you need reasonable adjustments for an interview you might attend with us, let us know in your application and we’ll be happy to help!

Apply Now

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Retail Deputy Manager

Why The Works?

We don’t just sell products. We inspire reading, learning, creativity and play.

Become a Retail Deputy Manager

Being a Brand Ambassador

Your Mission

Skills / Behaviours that will set you apart

Being a great leader

Our PERKS really are ‘The Works’

Our Purpose

We Listen. We Care

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.