Technology coordinator Work, Jobs in Wimbledon, Gtl (with Salaries)

Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
8d
AI Technology Coordinator
ME3D-AI —Ascot
- £160,000 a year
- Full-time
- Microsoft Office
- Project management
- Organisational skills
- Life insurance
Quick apply
Data and Technology Coordinator, Careers and Student Life
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Microsoft Excel
- SQL
- University
- Annual leave
1d
Translational Study Coordinator
ICR —London
- £31,445 - £33,100 a year
- Organisational skills
1d
Facilities Coordinator
NAB-Jones Lang LaSalle Services —London
- Full-time
- In-person
Quick apply
2d
General Administrator (Training Clinic Coordinator)
Institute for Optimum Nutrition —London
- £28,860 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Work from home
Quick apply
1d
IT Coordinator, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Software troubleshooting
- Hotel
- Organisational skills
- Employee assistance programme
- Sick pay
9d
Service Coordinator
London Borough of Camden —London
- £37,312 a year
- Full-time
- Administrative experience
- Communication skills
- Annual leave
1d
Training and Implementation Coordinator
Dental Beauty Partners —London
- £45,000 a year
- Travel
- Communication skills
- Annual leave
Quick apply
Patient Coordinator
UK Vein Clinic —London
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Time management
- Employee discount
Quick apply
1d
Project Co-Ordinator Intern
Intent HQ —London
- £25,000 a year
- Hybrid work
- Microsoft Office
- Project management
- Organisational skills
Quick apply
5d
Digital Operations Coordinator
SG Services, Inc. —London
- £32,700 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
Quick apply
7d
Assistive Technology Coordinator
Mole Valley District Council —Dorking
- £33,437 - £36,046 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
19h
Procurement and Accounts Payable Coordinator
UPP Ltd —London
- £40,000 a year
- Full-time
- Hybrid work
- Communication skills
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Project Coordinator
Netcalibre Ltd —London
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid training
Quick apply
5d
Learning and Development Coordinator
Lumanity —London
- Management
- Organisational skills
- Communication skills
- Annual leave
9d
Project Technology Coordinator I Aviation
Corgan —London
- Full-time
- Leadership
- Python
1d
Dental Treatment Coordinator
Banning Dental Group —Battersea
- From £35,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
2d
Project and Operations Coordinator
Zinc Network —London
- Full-time
- Hybrid work
- Microsoft Office
- Bachelor's degree
- No degree
Quick apply
12d

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Freshdesk coordinator

Inspiration Healthcare Ltd
London

Quick apply

Job details

Permanent | Full-time
8 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Help desk

Full job description

Job Purpose (Role Definition):

The Freshdesk Coordinator is responsible for providing first-line support and service coordination to healthcare professionals and internal teams across NHS hospitals, clinics, and other healthcare settings using the company's medical devices and related systems.

The role focuses on managing incoming support requests, coordinating resolutions, assisting customers with day-to-day queries, and ensuring a high standard of customer service. The successful candidate will act as a key point of contact for customers, helping to ensure the smooth, safe, and effective use of the company's products within clinical environments.

Main Duties and Responsibilities

Provide first-line customer support to NHS clinicians, biomedical engineers, IT teams, and procurement teams via phone, email, and remote support systems.
Respond to service requests and coordinate timely resolution of customer issues.
Assist with device setup, user guidance, connectivity queries, and general product support.
Log, update, and manage all support requests within the company's helpdesk system, ensuring accurate records are maintained.
Escalate more complex issues to engineering, field service, or specialist teams when required.
Support customers with software updates, product guidance, and best practice use of devices.
Assist with incident reporting, complaints handling, and follow-up actions in line with company procedures.
Work closely with field service engineers to arrange onsite visits and support where needed.
Ensure all service activities are completed in line with company quality standards and regulatory requirements.
Create and maintain user guides, FAQs, and internal knowledge base documents.
Share customer feedback and recurring issues with internal departments to support continuous improvement.

Experience and Qualifications Required

Mandatory

Experience in a customer service, service desk, helpdesk, or support coordination role.
Experience working within healthcare, medical devices, IT, engineering, or a related environment.
Strong administrative and organisational skills.
Excellent written and verbal communication skills.
Experience using helpdesk or ticketing systems.
Good working knowledge of Microsoft Office and general business systems.

Desirable

Experience supporting NHS hospitals or healthcare customers.
Knowledge of medical devices or healthcare technology products.
Awareness of quality standards and regulated environments.

Key Skills & Competencies

Strong customer service skills, particularly when supporting healthcare professionals.
Excellent communication skills with both technical and non-technical users.
Good problem-solving skills and ability to coordinate resolutions effectively.
Strong organisational skills with the ability to manage multiple requests and priorities.
High attention to detail and accurate record keeping.
Ability to remain calm and professional when handling urgent issues.

Quick apply

Refine Your Search

technology coordinator jobs in wimbledon, gtl

Freshdesk coordinator

AI Technology Coordinator

Data and Technology Coordinator, Careers and Student Life

Translational Study Coordinator

Facilities Coordinator

General Administrator (Training Clinic Coordinator)

IT Coordinator, Pre-Opening - The St. Regis London

Service Coordinator

Training and Implementation Coordinator

Patient Coordinator

Project Co-Ordinator Intern

Digital Operations Coordinator

Assistive Technology Coordinator

Procurement and Accounts Payable Coordinator

Office Workflow Co-ordinator

Project Coordinator

Learning and Development Coordinator

Project Technology Coordinator I Aviation

Dental Treatment Coordinator

Project and Operations Coordinator

I want to receive the latest job alerts for technology coordinator in wimbledon, gtl

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