Administrative officer Work, Jobs in Wimborne, Dor (with Salaries)

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset
Dorset and Somerset Air Ambulance —Wimborne
- £27,000 - £28,000 a year
- Part-time
- CRM software
- Customer service
- English
- Health & wellbeing programme
- Sick pay
Quick apply
14d
Operations Officer
Skyborne Aviation Ltd —Bournemouth
- £30,000 a year
- 12 hour shift
- Administrative experience
- Communication skills
- School
- Free parking
- Annual leave
12d
Admissions Officer (Operations & Recruitment)
Canford —Wimborne
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
5d
Senior Admissions Officer
Canford —Wimborne
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
10d
BUSINESS OPERATIONS SUPPORT OFFICER
Loadpoint Ltd —Wimborne
- £24,420.00 - £45,956.16 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
14d
Faculty Operations Administrator (Fixed Term)
Bournemouth University —Bournemouth
- £26,093 - £31,236 a year
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
Governance Officer - Executive Board
Magna Housing —Dorchester
- £44,038 a year
- Full-time
- No degree
- Travel
- Organisational skills
Customer Services Officer (Housing)
New Forest District Council —Lyndhurst
- £27,939 - £30,372 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
13d
Administration Support Officer
United Registrar of Systems Ltd —Bournemouth
- £25,000 a year
- Full-time
- No experience needed
- English
- Analysis skills
- Annual leave
Quick apply
Administrative Officer - 12 Month FTC
New Forest District Council —Lyndhurst
- £26,635 - £30,372 a year
- Part-time
- Hybrid work
- Employee assistance programme
- Employee discount
12d
Communications and Engagement Manager
Girlguiding South West England —Salisbury
- £32,000 - £35,000 a year
- Temporary
- Hybrid work
- Management
- Travel
- In-person
- Free parking
- Sick pay
Quick apply
Account Executive
Knight Square Insurance —Sway
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
FRA Carpenter
Dorset HealthCare University NHS Foundation Trust —Wareham
- £32,073 - £39,043 a year
- Full-time
4h

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Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Dorset and Somerset Air Ambulance
Wimborne

Quick apply

Job details

Permanent | Part-time | Full-time
£27,000 - £28,000 a year
14 days ago

Benefits

Health & wellbeing programme
Company pension
Sick pay
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
GCSE
English
Microsoft Office
Administrative experience
Fundraising
Organisational skills
IT
Communication skills
Time management
Office experience

Full job description

Supporter and Donations Officer – Air Ambulance Charity Reports to: Lottery and Regular Giving Manager

Location: Dorset (Wimborne)

Hours: Full-time/Part-time (min 22.5 hours per week) to 37.5 hours per week

Salary: circa £28,000 (FTE)

About the Charity

Dorset and Somerset Air Ambulance provides relief from sickness and injury for the people of Dorset and Somerset, by the provision of an air ambulance service, with an air and road delivered critical care capability, providing critical care where it is needed most.

Role Purpose

The Supporter and Donations Officer plays a vital role in maintaining and enhancing relationships with supporters and lottery participants of the Air Ambulance Charity. The role ensures excellent donor care, efficient donation processing and supports the growth of the charity’s lottery and regular giving programs. This is a key position in delivering an excellent supporter experience that encourages long-term engagement and sustainable income for our life-saving service.

Key Responsibilities:Supporter care & Communications

· Serve as a primary point of contact for supporters, providing outstanding customer service via phone, email, and post.

· Respond to enquiries related to donations, lottery participation, and general fundraising queries promptly and professionally.

Donation & Lottery Administration

· Accurately process member data, direct debit, standing orders and lottery entries.

· Maintain and update supporter data on the charity's database, ensuring compliance with data protection legislation (GDPR).

· Support the weekly draw process for the charity lottery, including data preparation, winner notifications, and prize dispatch.

Data Management & Reporting

· Ensure supporter records are accurate and up to date, enabling effective communications and campaign tracking.

Campaign & Fundraising Support

· Assist with the delivery of lottery and fundraising campaigns, appeals, and stewardship initiatives.

· Support events and donor engagement activities where appropriate (in-person or virtual).

Person Specification:Essential:

· Excellent interpersonal and communication skills both written and verbal.

· Strong administrative and organisational skills with great attention to detail.

· Customer service experience, ideally in a charity or fundraising environment.

· Comfortable working with databases or CRM systems.

· Ability to handle sensitive information with discretion and integrity.

· Proactive, positive attitude, and a genuine interest in charitable work.

· Comfortable working in a small office environment.

Desirable:

· Experience working in a lottery, supporter engagement or income-processing role (ideally involving direct debit processing).

· Understanding of data protection regulations (e.g., GDPR) and charity fundraising regulations.

· Passion for the work of air ambulance or emergency response charities.

Experience:

· Previous experience of working in administrative role in a fast-paced office environment.

· Minimum of 2 years’ experience of working in a people focussed engagement role

· Experience in customer service and handling queries.

Education:

· English and Maths GCSE’s Grade 5/C or above, or equivalent

Working Conditions:

· Office-based role.

· Occasional travel to charity fundraising events or meetings.

· Full-Time or Part-Time Options.

We offer flexibility in this role, with options for full-time or part-time employment.

Full-Time: (37.5 hours per week, Monday to Friday)

Part-Time: (Minimum 22.5 hours per week, with flexible options available)

Please indicate your preference for full-time or part-time work in your application. We are open to discussing how this role can be tailored to meet your availability while ensuring the effective achievement of our organisational goals.

Why Join Us?

Working for our Air Ambulance Charity means being part of a dedicated and compassionate team committed to saving lives every day. Your role will directly support the ongoing funding and growth of this vital service. We offer a supportive work environment, opportunities for personal development, and the chance to make a real difference in your community.

Job Types: Full-time, Part-time, Permanent

Pay: £27,000.00-£28,000.00 per year

Benefits:

Company pension
Health & wellbeing programme
On-site parking
Sick pay

Education:

GCSE or equivalent (required)

Experience:

Office: 2 years (required)
Customer service: 2 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

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administrative officer jobs in wimborne, dor

Air Ambulance SUPPORTER AND DONATIONS OFFICER, Wimborne, Dorset

Operations Officer

Admissions Officer (Operations & Recruitment)

Senior Admissions Officer

BUSINESS OPERATIONS SUPPORT OFFICER

Faculty Operations Administrator (Fixed Term)

Governance Officer - Executive Board

Customer Services Officer (Housing)

Administration Support Officer

Administrative Officer - 12 Month FTC

Communications and Engagement Manager

Account Executive

FRA Carpenter

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