Operations & Executive Assistant (Part-Time)Wards Gardens Ltd
Location: Flexible Hybrid Role (Home & On-Site)
Pay: £16.00 - £19.00 per hour DOE
Hours: 15 hours per week initially
Progression: Opportunity to increase hours, responsibility and career progression as the business grows.
Applicants should ideally live within 30 minutes of Ledbury.
This Is Not A Typical Admin Role
We're looking for a highly organised, proactive and ambitious person to become a key part of our award-winning landscaping business.
This is not a role for someone who wants to sit behind a desk waiting to be told what to do next.
We're looking for someone who enjoys solving problems, taking ownership, improving systems and making things happen.
You will work directly alongside the business owner as a trusted right-hand person, helping support the day-to-day running and future growth of the business.
About Us
Wards Gardens is an award-winning landscaping company creating premium outdoor spaces across Herefordshire and the surrounding counties.
We have built our reputation on exceptional workmanship, attention to detail and delivering an outstanding experience for our clients.
We are proud of our team, our culture and the community we have built around the business.
What You'll Be Doing Executive & Business Support
- Diary management and appointments
- Booking hotels, travel and accommodation
- Researching products, suppliers and services
- Supporting the director with personal and business administration
Finance & Commercial Support
- Raising quotations and invoices
- Reconciling payments in Xero
- Chasing outstanding payments
- Preparing payroll information
- Supporting cashflow management
- Monitoring project costs and profitability
- Working alongside our accountant and finance team
Operations & Recruitment
- Ordering materials and coordinating deliveries
- Building supplier relationships
- Supporting project scheduling and planning
- Managing recruitment adverts and applicants
- Assisting with onboarding new team members
- Keeping projects, paperwork and systems organised
Business Improvement
- Creating and improving systems and SOPs
- Using ChatGPT and AI tools to improve efficiency
- Identifying problems before they become issues
- Helping build a more efficient and scalable business
Who We're Looking For
You must be:
- Highly organised
- Proactive and self-motivated
- Professional and trustworthy
- Confident using technology
- A strong communicator
- Commercially aware
- Comfortable managing multiple priorities
- Someone who naturally finds solutions rather than problems
Experience with Xero, Microsoft 365 and Excel is highly desirable.
Experience using AI tools such as ChatGPT would be a significant advantage.
Please Don't Apply If
- You prefer being told exactly what to do every day.
- You dislike learning new technology and systems.
- You struggle to manage multiple priorities.
- You are looking for a basic administration role.
- You are uncomfortable taking ownership and responsibility.
What You'll Get
- A varied and rewarding role
- Flexible hybrid working
- Direct involvement in a growing award-winning business
- Genuine responsibility and autonomy
- Opportunities for progression and increased responsibility
- A supportive team environment where your ideas will be valued
We're looking for someone who wants to become an important part of the business, not simply fill a position.
Pay: £16.00-£19.00 per hour
Benefits:
- Company pension
- Work from home
Application question(s):
- Please tell us about a system, process or improvement that you introduced in a previous role. What was the problem, what did you do and what was the result?
- Please provide an example of a time when you identified a problem and solved it without being asked.
- This role is a hybrid position and requires occasional attendance at project sites, meetings and the company yard near Ledbury. Do you live within approximately 30 minutes of Ledbury and are you comfortable with this arrangement?
- Please describe your experience with Xero, invoicing, credit control, bookkeeping and financial reporting. Which of these have you personally been responsible for?
- Have you used ChatGPT or other AI tools in a previous role? If yes, please provide examples of how you used them and the results achieved.
Work Location: In person
