Customer success manager Work, Jobs in Winchester, Ham (with Salaries)

Senior Customer Success Manager
Rocket Software —Newbury
- Full-time
- Sales
- Bachelor's degree
- Marketing
12d
Business Development Manager
Hampshire County Council —Winchester
- £48,948 - £54,423 a year
- Business development
- Project management
- Travel
- Annual leave
- Sick pay
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Business Development Manager (Defence)
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Business development
- Travel
- Mentoring
- Annual leave
- Work from home
Head of Lettings
Hamptons —Winchester
- Management
Regional Sales Manager
OrderYOYO —Southampton
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
Quick apply
Capture Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Sales
- Business development
- IT
- Annual leave
- Work from home
2d
Customer Relationship Manager
Barchester Healthcare —Fareham
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
4d
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Graduate Management Trainee - Winchester
Enterprise Mobility —Winchester
- Full-time
- Sales
- Customer service
- Bachelor's degree
Customer Success Manager- SEO, AIO & LLM strategies
GeoCale —Havant
- From £32,000 a year
- Full-time
- Hybrid work
- Master's degree
- Project management
- Mentoring
- Free parking
Quick apply
13d
Store Manager
Aldi —Alton
- £52,910 - £69,000 a year
- Annual leave
Business Development Manager
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Business Development Manager
OrderYOYO —Portsmouth
- Sales
- Restaurant
Quick apply
Transaction Manager
Richmond Motor Group —Southampton
- Up to £63,800 a year
- Full-time
- Presentation skills
- In-person
- Phone etiquette
- Free parking
- Store discount
Quick apply
6d
Business Development Manager (Defence Sales - Maritime)
Novatech Ltd —Portsmouth
- £35,000 - £75,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Free parking
- Employee assistance programme
6d
Key Account Manager
Thatcham Research —Thatcham
- £45,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Salesforce
- Continuous improvement
- Free parking
Sales Manager
Waylands Automotive —Havant
- £50,000 - £70,000 a year
- Weekend availability
- Management
- Sales
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
12d
MINI Brand Manager
Marshall Motor Group —Salisbury
- Weekend availability
- Sales
- Annual leave
- Employee discount
Quick apply
Sales Centre Manager
Bidfood —Salisbury
- £47,500 a year
- Employee discount

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Senior Customer Success Manager

Rocket Software -
Newbury

Apply Now

Job details

Full-time
12 days ago

Qualifications

Sales
Information security
Bachelor's degree
Marketing

Full job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description Summary:

The Senior Customer Success Manager is an experienced team member within Customer Success and exhibits the core Rocket values in their everyday work. The Senior CSM will take ownership of their customer interactions and go above and beyond to ensure resolution and long-term success for their customers. The Senior CSM will foster internal cross-functional relationships in support of our customer’s needs. They will be a bridge between our customer and internal teams in order to provide transparency and continual improvement for our customers. They will be a mentor and help the team as needed with Rocket processes and general questions.

Essential Duties & Responsibilities

Takes ownership of managing their book of business and customer needs

Strong understanding of Rocket’s products, customer base and processes

Work within the Gainsight platform to ensure all customer inputs are addressed

Coordinate with cross functional teams within Rocket to provide for our customer’s needs and foster positive experiences

Acts as a mentor for junior level representatives

Strong executive presence and desire to build partnerships with our customers

May recommend customer engagement business process improvements

Experience & Qualifications

6 years of related customer support or customer engagement experience

Bachelor’s degree preferred

Have advanced knowledge of Rocket’s products and services

Experience leading initiatives with cross-functional teams (Sales, Marketing, Support)

Preferred Qualifications:

Database and Analytics experience

Gainsight Experience

Information Security:

Information security is everyone’s responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.

Diversity, Inclusion & Equity:

At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.

Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process.

Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to [email protected]. We will make a determination on your request for reasonable accommodation on a case-by-case basis.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Apply Now

Refine Your Search

customer success manager jobs in winchester, ham

Senior Customer Success Manager

Business Development Manager

Senior Customer Success Manager

Business Development Manager (Defence)

Head of Lettings

Regional Sales Manager

Capture Manager

Customer Relationship Manager

Customer Operational Delivery Manager

Graduate Management Trainee - Winchester

Customer Success Manager- SEO, AIO & LLM strategies

Store Manager

Business Development Manager

Business Development Manager

Transaction Manager

Business Development Manager (Defence Sales - Maritime)

Key Account Manager

Sales Manager

MINI Brand Manager

Sales Centre Manager

I want to receive the latest job alerts for customer success manager in winchester, ham

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