Venue manager Work, Jobs in Winchester, Ham (with Salaries)

Customer Operations Manager
BH Live —Southampton
- £29,580 a year
- Full-time
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
8d
Bar Manager/Supervisor
Bar Lento —Winchester
- Full-time
- Hospitality
- Bar
- Spanish
- Employee discount
Quick apply
Assistant Bar & Restaurant Manager
Overdraft Beer & Tacos —Winchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Employee discount
- Sick pay
Quick apply
Front of House Manager
FlexiPubs (South) Ltd —Basingstoke
- £35,000 - £45,000 a year
- Weekend availability
- Hospitality
- Bar
- Restaurant management
- Free parking
- Employee discount
Quick apply
5d
Duty Manager (Part Time)
White Horse Hotel, Romsey —Romsey
- £12.75 - £13.50 an hour
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager - Winchester (Maternity Cover)
Chartwells —Winchester
- £32,300 a year
- Cooking
- English
- Driving
- Free parking
- Employee discount
Duty Manager
Everyman Media —Salisbury
- Up to £14.27 an hour
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager
Hampshire Cultural Trust —Winchester
- £27,000 - £33,000 a year
- Part-time
- Annual leave
- Employee assistance programme
1d
Assistant General Manager
Everyman Media —Salisbury
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
4d
Director of People
Hampshire Cultural Trust —Winchester
- £75,000 a year
- Part-time
- Hybrid work
- Human resources
- Annual leave
- Employee assistance programme
General Manager | REEL Cinema Fareham
Reel Cinemas —Fareham
- £32,000 - £33,000 a year
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
Cafe General Manager
Kalm Kitchen Ltd —Fareham
- Up to £40,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
9d
Safeguarding Team Member ( Southampton)
St John Ambulance —Southampton
- Weekend availability
1d
Project Coordinator
AQ International —Salisbury
- Microsoft Powerpoint
- Travel
Quick apply
Project Coordinator
Precision Medicine Group —Salisbury
- Microsoft Powerpoint
- Travel
Project Coordinator
Precision AQ —Salisbury
- Microsoft Powerpoint
- Travel
Quick apply
Dental Clinic Delivery Manager
Dentaid —Southampton
- £35,000 - £39,000 a year
- Full-time
- Microsoft Excel
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
8d
Assistant Manager - live in available
High Corner —Ringwood
- £28,000 - £34,000 a year
- Full-time
- Employee discount
- Flexible schedule
Quick apply
General Manager
Crookley Park Estate —Waterlooville
- £38,000 - £48,000 a year
- Full-time
- Hospitality
- Management
- In-person
- Store discount
- Employee discount
Quick apply
1d
Spa Manager
Vita Skin and Hair Spa Group Ltd —Winchester
- £15.50 an hour
- Full-time
- Management
- In-person
- Leadership
- Store discount
- Health & wellbeing programme
Quick apply

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Customer Operations Manager

BH Live -
Southampton

Apply Now

Job details

Full-time
£29,580 a year
8 days ago

Benefits

Company pension
Employee assistance programme
Employee discount
Gym membership
On-site parking

Qualifications

Customer service
Supervising experience

Full job description

Post Title: Customer Operations Manager

Sites: Southampton Outdoor Sports Centre

Salary: £29,580 per annum

Hours: 40 hours per week

Contract Type: Permanent

Closing date for receipt of applications 26 June 2026.

The role:

BH Live is recruiting for Customer Operations Managers to join our team at Southampton’s redeveloped Outdoor Sports Centre.

You will lead the safe, effective and customer-focused day-to-day operation of the Outdoor Sports Centre whilst on duty, ensuring high operational standards, operational readiness, compliance and customer experience across all areas of the site.

Providing front-line operational leadership across the facility, coordinating staffing, activities, bookings and operational delivery whilst maintaining high standards of presentation, professionalism and safety. The role carries responsibility for operational decision making, emergency response, operational readiness, customer escalations and site-wide standards across sports facilities, activity areas, pavilions and wider operational areas.

You will:

Lead Recreation Assistants and front-line operational teams to ensure safe and effective day-to-day site delivery.
Coordinate staffing deployment, reactive shift cover and operational support arrangements whilst on duty.
Support the delivery of activities, bookings, events and operational programming across the site.
Maintain a visible operational presence across the facility, supporting operational delivery and customer experience during busy periods and events.
Act as the primary operational point of contact for customers, clubs, schools, hirers and wider operational stakeholders whilst on duty.
Maintain high standards of health and safety, compliance, emergency response and operational readiness across all operational areas.
Ensure compliance with operational procedures.
Lead immediate operational response to incidents, emergencies and site evacuations whilst on duty.

To be successful you will need:

Experience in an operational, leisure, sport or customer service environment.
Experience supervising or coordinating teams.
Experience dealing with customer queries, complaints and escalated situations.
Ability to lead teams, motivate others and maintain high operational standards.
Understanding of health & safety procedures and safe systems of work.

We offer:

Onsite parking
Training and development opportunities
BH Live Active - Gym membership
Health cash plan
Employee Assistance programme
Company pension matched up to 6% contributions
Colleague discount on food and drink
Colleague recognition
Birthday / Celebratory day off
Loyalty Rewards

About BH Live:

We are one of the UK’s leading leisure and event venue operators – a registered charity and social enterprise.

Our geographical reach spans across multiple venues, leisure centres and attractions across Portsmouth, Southampton, Croydon and the BCP region with millions of visits per year.

Our organisational and charitable purpose is to generate:

More participation – through the provision of leisure facilities to encourage active communities, improved health, and wellbeing
Higher audiences – through the provision of a diverse range of cultural and artistic events that appeal to a wide audience
Greater economic and social benefit – through hosting major conferences, exhibitions, and events for the benefit of the local, regional, and international economies and people

We are making a positive difference across the communities we serve.

Our organisation is changing lives – placing us at the heart of the UK’s growing social economy. We host hundreds of events a year; sell more than half a million cultural, and entertainment tickets; clock up millions of leisure centre visits, and welcome thousands of conference and exhibition delegates. As well as promoting community health and wellbeing, this generates millions of pounds in economic benefit for the local economy through business and cultural tourism.

As a social enterprise, we don’t pay dividends to shareholders. Every pound we make is used to run our business and generate a surplus to reinvest and enhance our centres and facilities for public benefit.

We’re BH Live, and we make things happen.

To apply:

All applications are to be made via the BH Live Careers site: careers.bhlive.org.uk

BH Live reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application as soon as possible.

Apply Now

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