Customer Service Advisor - WMF2998e
Westmorland & Furness Council —Barrow-In-Furness
- £28,598 - £29,540 a year
- Full-time
- Annual leave
- Employee discount
1d
Customer Service Agent
Northgate Vehicle Hire —Penrith
- £28,734 a year
- Monday to Friday
- Customer service
- Employee discount
Quick apply
6d
Customer Service Advisor - WMF2989i
Westmorland & Furness Council —Penrith
- £28,598 - £29,540 a year
- Full-time
- Annual leave
- Employee discount
3d
Customer Service Team Leader
William Hill —Penrith
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
Customer Service Advisor
Caterite Food and Wineservice Ltd —Cockermouth
- £13.55 an hour
- Part-time
- Customer service
- English
- Data entry
- Free parking
- Employee discount
Quick apply
7d
Customer Service Representative
William Hill —Barrow-In-Furness
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
10d
Customer Service Assistant
Nisa Local —Heysham
- From £13 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee discount
Quick apply
13d

Discover related jobs

Based on your search for customer service representative jobs.

Customer Service Advisor
United Utilities —Whitehaven
We’re looking for people-focused team members to support our customers with billing queries, payment plans, and general enquiries. Week 3: Mon-Fri 12-8.
£13.95 an hour
Quick apply
8d
Customer Service Advisor - WMF2998e
Westmorland & Furness Council —Barrow-In-Furness
You will support customers with core council transactions with a strong focus on guiding them through CRF applications and available support.
£28,598 - £29,540 a year
1d

I want to receive the latest job alerts for customer service representative in windermere, cma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near windermere, cma

Customer Service Representative jobs in Barrow-In-Furness

Customer Service Representative jobs in Penrith

Remote Customer Service jobs in Liverpool

Customer Service Representative jobs in Cardiff Cf24

Dental Sales Representative jobs in London

Customer Service Representative jobs in Hemel Hempstead

Customer Service Representative jobs in Denton

Customer Service Representative jobs in Banbury

Civil Service jobs in Milton Keynes

Civil Service jobs in Derby

Customer Service Representative jobs in Alness

Prison Service jobs in Leicester

Customer Service Representative jobs in Southampton

Customer Service Representative jobs in Birstall

Civil Service jobs in Portsmouth

Customer Service Representative jobs in Livingston

Customer Service Representative jobs in London Se11

Customer Service Assistant jobs in London

Customer Service Representative jobs in Coventry

Part Time Customer Service jobs in London

Customer Service Advisor - WMF2998e

Westmorland & Furness Council -
Barrow-In-Furness

Apply Now

Job details

Full-time
£28,598 - £29,540 a year
1 day ago

Benefits

Annual leave
Company pension
Employee discount

Full job description

Job profile

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference

REQ00000020117

Date posted

10/06/2026

Application closing date

28/06/2026

Location

Salary

£28,598 - £29,540

Package

Contractual hours

Basis

Full time

Attachments

Customer Service Advisor - WMF2998e

Job description

Location:Kendal, Barrow or Penrith to be agreed with successful candidate

Contract Type: Fixed Term to 31st March 2027

About this opportunity

We have an exciting opportunity within our Customer Services team for a Full Time Customer Service Advisor supporting delivery of the Crisis and Resilience Fund (CRF).

This role will act as a key front door for residents, helping them access financial support during times of crisis while promoting longer-term resilience. You will support customers with core council transactions with a strong focus on guiding them through CRF applications and available support.

Taking a non-judgemental, person-centred approach, you will confidently identify customer needs, resolve enquiries at first point of contact where possible and provide effective signposting to wider support such as Citizens Advice and community partners; ensuring every interaction helps prevent future hardship as well as responding to immediate need.

Who we are looking for…

Are you passionate about delivering high-quality, customer service and able to provide clear advice and guidance at the first point of contact, face to face, via telephone and digitally? Using a holistic and person-centred approach, we are seeking someone who can connect customers to the most appropriate support networks, ensuring their needs and desired outcomes are fully understood and addressed, in a non-judgemental way.

The role requires a strong awareness of the ongoing development of services, enabling clear communication of campaigns, policy changes and the Council’s operating model. A sound understanding of statutory policies and internal procedures is essential to ensure services are delivered in line with the Council Plan, while setting clear expectations for customers.

Effective collaboration with internal and external stakeholders is key, ensuring compliance with statutory timescales, and accurate record-keeping using a customer relationship management system.

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)

Would you like to find out more?

For further information about this role, such as responsibilities and essential criteria please view the below attachments:

Post Specification
Role Profile

If you have any queries about this role or would like an informal chat about this opportunity, then please contact [email protected]

Application and Interview information

Closing date: 28th June 2026

Interview date: To be confirmed

We are currently operating both in-person and virtual interviews. Interview details such as venue/timings will be shared with successful candidates, following the shortlisting process. If you have any concerns or adjustments are needed, we are happy to discuss this with you.

If you experience any technical difficulties applying for this role, please contact the HR Systems Team at [email protected].

Safer Recruitment & DBS

At Westmorland and Furness Council we are committed to safeguarding and promoting the safety and welfare of children, young people and adults at risk and we expect all workers, employees and volunteers to share our commitment.

Individuals may be required to have Baseline Personnel Security Standard checks in place for this role, dependent on access to specific government systems, which does include a Basic DBS check. The recruiting manager will discuss the requirements for this appointment, with the successful candidate.

Equality, Diversity, and Inclusion

Westmorland and Furness Council is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive, supportive culture that values and celebrates our differences.

As a Disability Confident Leader, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

We also offer guaranteed interviews to Armed Forces personnel and veterans and those in care or care experienced and under 24 years old (someone who has been looked after by a local authority at any point, for any length of time, e.g. foster care, residential care, or under the guardianship of a local authority) that meet the essential criteria for the role.

Apply online

Send to a friend

Apply Now

Refine Your Search

customer service representative jobs in windermere, cma

Customer Service Advisor - WMF2998e

Customer Service Agent

Customer Service Advisor - WMF2989i

Customer Service Team Leader

Customer Service Advisor

Customer Service Representative

Customer Service Assistant

Discover related jobs

I want to receive the latest job alerts for customer service representative in windermere, cma

Explore jobs in more locations

Job profile

Job details

Customer Service Advisor - WMF2998e

Jobseeker tools

Employer Tools

Browse

Stay Connected