Helpdesk administrator Work, Jobs in Windsor, Brk (with Salaries)

Helpdesk Administrator
Pinnacle Group —Slough
- £26,500 - £27,300 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Property Helpdesk Administrator
Choice Care Group —Bracknell
- £25,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Analysis skills
- Employee assistance programme
- Life insurance
2d
Junior Facilities Administrator (Admin)
LCS —Fleet
- Up to £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Facilities & Compliance Co-ordinator
Optim Facilities —London
- £34,000 - £38,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
IT Systems Administrator
Maintel —London
- Full-time
- Azure
- Maintenance
- Windows
- Free parking
- Employee discount
6d
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Estates Administrator
HCA Healthcare UK —London
- £30,484 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
5d
Helpdesk Administrator (12 Month FTC)
Skanska —London
- Computer skills
- Bereavement leave
People Service Delivery Administrator
ISS Facility Services —Weybridge
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11d
Contract Administrator
JLL —London
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Support & Systems Administrator
iPlace Global —London
- £26,000 - £38,000 a year
- Full-time
- In-person
- Communication skills
- Python
Quick apply
Fresh Desk Administrator
Inspiration Healthcare Ltd —London
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
9d
IT Systems Specialist
Silver Birch Care Holdings —London
- £33,000 - £36,000 a year
- Windows
- Computer networking
- IT
- Employee assistance programme
- Referral programme
Systems Administrator Industry Placement Year (London)
D. E. Shaw & Co., L.P. —London
- Project management
- Linux
- AI
Sales Administrator
Netcalibre Ltd —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
IT Service Desk Analyst
Legends Global (Europe) —London
- Microsoft Outlook
- Customer service
- Computer networking
Quick apply
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Workplace Services Administrator
ISS Facility Services —London
- Hospitality
- Customer service
- Organisational skills
Quick apply

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Helpdesk Administrator

Pinnacle Group -
Slough

Quick apply

Job details

£26,500 - £27,300 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Facilities management
English
Administrative experience
Contracts
SharePoint
IT
Help desk

Full job description

Job Introduction

Pinnacle Group is looking for a highly organised and experienced Helpdesk Administrator to join our team as the first point of contact for all helpdesk enquiries. In this role, you will be responsible for managing the day-to-day administrative functions of the contract office, ensuring that all reported jobs are allocated, tracked, and resolved efficiently. You will play a crucial role in maintaining excellent communication between clients, contractors, and internal teams to guarantee smooth operations and timely job completion.

You will be joining our Total FM team based in Slough. The Total FM team provides integrated asset management and maintenance services across the education, leisure, corporate, health and living sectors to ensure facilities operate at their best.

The ideal candidate will bring administration experience within a Facilities Management or similar environment, demonstrating strong computer literacy, excellent interpersonal skills and the ability to work proactively under their own initiative.

Who We Are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities:

Support the delivery of planned and reactive maintenance activities.
Receive and action telephone and email service requests in accordance with Helpdesk procedures.
Log, update, close, cancel and monitor reactive and planned jobs within the CAFM system, including management of open events.
Monitor feedback from site operatives and customers and take appropriate action to support customer satisfaction.
Provide administrative support for subcontractors and suppliers.
Manage visitor procedures, including signing visitors in and out, issuing and monitoring visitor badges, and controlling the issue and return of keys in line with site protocols.
Prepare reports generated from CAFM systems, as required.
Provide general administrative support to the contract, including document control and record management.
Proactively follow up with internal and external parties to progress outstanding helpdesk work requests.
Provide financial administration support, including invoice processing, raising purchase orders (POs) and account reconciliation.

Key requirements:

Ability to manage competing priorities and remain effective under pressure.
Demonstrable experience in a similar administrative or helpdesk role.
Knowledge of, or experience working on, PFI contracts is desirable but not essential.
Strong IT skills, including Microsoft Word, Excel, PowerPoint, SharePoint and Outlook.
Excellent interpersonal and customer service skills, with the ability to engage effectively with colleagues and clients at all levels.
Strong written and spoken English.
High attention to detail and accuracy when inputting and maintaining data.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve including ex-armed forces personnel and their families.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers.

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

helpdesk administrator jobs in windsor, brk

Helpdesk Administrator

Property Helpdesk Administrator

Junior Facilities Administrator (Admin)

Digital Systems Manager

Facilities & Compliance Co-ordinator

IT Systems Administrator

IT Helpdesk Specialist, UK

Helpdesk Administrator

Estates Administrator

Helpdesk Administrator (12 Month FTC)

People Service Delivery Administrator

Contract Administrator

IT Support & Systems Administrator

Fresh Desk Administrator

IT Systems Specialist

Systems Administrator Industry Placement Year (London)

Sales Administrator

IT Service Desk Analyst

System Administrator 1 - UK

Workplace Services Administrator

I want to receive the latest job alerts for helpdesk administrator in windsor, brk

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