helpdesk technician Work, Jobs in windsor, brk (with Salaries)

Helpdesk Technician
FluidOne —Woking
- Full-time
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
Senior IT Technician
Learning Partners —Guildford
- £31,481 - £33,764 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
10d
Senior School IT Technician
IMS Computing Ltd —Woking
- £32,000 - £38,000 a year
- Full-time
- Driving
- Travel
- SharePoint
Quick apply
1d
IT Coordinator/ Helpdesk Technician
Wasserman Media Group LLC —London
- Full-time
- Azure
- Microsoft Outlook
- Microsoft Office
IT Field Technician
Dexters —London
- £28,000 - £30,000 a year
- Monday to Friday
- Windows
- Driving
- Communication skills
- Employee discount
Quick apply
Global IT - Support Technician
Dorchester Collection —London
- Monday to Friday
- English
- Microsoft Office
- Hotel
- Referral programme
10d
ICT Apprentice Technician Level 3
HRUC Apprenticeships & Skills —Ruislip
- £14,976 a year
- Full-time
- English
- School
Onsite Support Technician
AVI-SPL —London
- Full-time
- Customer service
- Computer skills
- Power tools
7d
Onsite Audio Visual Support Technician
AVI-SPL —London
- Weekend availability
- Customer service
- Computer skills
- Power tools
4d
Onsite Audio Visual Maintenance Technician
AVI-SPL —Watford
- Weekend availability
- Customer service
- Computer skills
- Power tools
2d
Customer Support Technician
VERNE —London
- Overtime
- Software troubleshooting
- Windows
- Analysis skills
Quick apply
14d
Senior IT Operations Technician
Crunchyroll, LLC —London
- Hybrid work
- Travel
- IT
- In-person
- Annual leave
- Employee assistance programme
Fabric Technician
Cleveland Clinic London —London
- £35,000 - £37,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
IT Apprentice (Level 3 Information Communications Technician)
Primary Goal —Guildford
- £10,000 a year
- Full-time
- Childcare
- English
- Working with children
- Annual leave
Quick apply
HVAC Technician (Slough/Reading)
City Facilities Management (UK) —Reading
- £46,994 a year
- Overtime
- Customer service
- Travel
- HVAC
- Employee discount
- Life insurance
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Azure
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Service Desk Analyst
ECI - United Kingdom —London
- Azure
- Microsoft Outlook
- Customer service
Quick apply
8d
Area Maintenance Technician - Watford / High Wycombe / Harrow
City Facilities Management (UK) —High Wycombe
- Overtime
- Carpentry
- Maintenance
- Plumbing
- Employee discount
- Life insurance
Multi-Skilled Technician
CBRE —London
- Full-time
- Customer service
- HVAC
- Communication skills
7d
Fire & Security Technician - Swindon/Reading
City Facilities Management (UK) —Reading
- £39,199.29 a year
- Overtime
- Driving
- Communication skills
- Employee discount
- Life insurance

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Helpdesk Technician

FluidOne -
Woking

Apply Now

Job details

Full-time

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Customer service
Windows
Microsoft Office
Computer networking
IT

Full job description

Location:

Woking (Client Site)

Report to:

Service Desk Manager

Salary:

Competitive

Hours:

Permanent

Company Overview:

Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a £110m turnover and consistently one of the highest Net Promoter Scores (NPS) in the industry. FluidOne has a strong company culture enjoyed by 460 staff and was ranked in the UK top 50 large companies to work for in the Best Companies awards 2023.

FluidOne supports the needs of 2,000+ customers, including 200 channel resellers, with IT and Cyber Security managed services underpinned by connectivity and communications solutions. A comprehensive managed service provider (MSP), FluidOne has in-house experts that specialise in providing solutions ranging from IT security and disaster recovery, to cloud hosting and Microsoft licence management. As AI becomes a core enabler of innovation, FluidOne’s vision is to lead the way in secure AI adoption, combining innovative Connected Cloud solutions with unmatched expertise and service, empowering businesses to thrive confidently in the AI era. The company consults with its customers to design solutions that complement their in-house IT structures; taking complex hybrid multi-site environments, to make them simple and secure, so end-users can access their business applications wherever they are.

Role Overview:

You’ll provide a first point of contact support service to our clients ensuring that their IT infrastructure and systems remain operational; this involves you proactively identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managing incidents through to resolution. Reporting to the Helpdesk Team Leader, this role is a combination of ongoing proactive monitoring and maintenance as well as business-as-usual support.

Requirements

A sound, basic understanding of IT and IT terminology, including Windows Server and Workstation products as well as networking technologies.
Experience with Windows desktop operating systems, installing, configuring and administering including connecting to a Microsoft Windows Network/Domain.
Experience in configuring wireless networks and technologies.
Unifi / Ubiquiti would give you a headstart!
A good understanding of the Microsoft Office suite & Microsoft 365 is essential.
Possess a willingness to learn and co-operate as part of a team.
Excellent telephone manner is required along with friendly customer service skills.
Attention to detail is very important.
A logical approach to problem solving coupled with common sense.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Benefits after probationary period:

Subsidised health and dental care
Employee Assistance Programme (EAP)
Life assurance (3x salary)
Discount platform
Pension contribution – 5% company contribution
Generous holiday entitlement
One day off for birthday
Half price internet connectivity
Ride2Work scheme
Department incentives
Volunteer day scheme

How To Apply:

Send CV with covering letter to [email protected] with the job title as the subject field.

FluidOne is an equal opportunities provider and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation, or age.

Apply Now

Refine Your Search

helpdesk technician jobs in windsor, brk

Helpdesk Technician

Senior IT Technician

Senior School IT Technician

IT Coordinator/ Helpdesk Technician

IT Field Technician

Global IT - Support Technician

ICT Apprentice Technician Level 3

Onsite Support Technician

Onsite Audio Visual Support Technician

Onsite Audio Visual Maintenance Technician

Customer Support Technician

Senior IT Operations Technician

Fabric Technician

IT Apprentice (Level 3 Information Communications Technician)

HVAC Technician (Slough/Reading)

First Line Technical Support Engineer

Service Desk Analyst

Area Maintenance Technician - Watford / High Wycombe / Harrow

Multi-Skilled Technician

Fire & Security Technician - Swindon/Reading

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