Spa & retail supervisor Work, Jobs in Windsor, Brk (with Salaries)

Spa & Retail Supervisor
Bamford Collection —London
- £33,825 a year
- Weekend availability
- Hospitality
- Sales
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
11d
Bar Supervisor
Treehouse Hotel London —West London
- Full-time
- Hospitality
- Bar
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
6d
Spa Supervisor, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Employee discount
Front Office Supervisor THL
Treehouse Hotel London —West London
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Employee assistance programme
- Bereavement leave
Quick apply
8d
Assistant Bar Manager- Roof Top Bar
Treehouse Hotel London —West London
- Weekend availability
- Hospitality
- Bar
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
Style Advisor, Kensington
EQUINOX —London
- Customer service
- Communication skills
- Time management
Evening Cleaner
Castle Royle Golf and Country Club —Twyford
- £13.21 an hour
- Part-time
- Free parking
- Employee assistance programme
Creche Supervisor
Castle Royle Golf and Country Club —Twyford
- Weekend availability
- Childcare
- Leadership
- Free parking
- Employee assistance programme
Commis Waiter
The Lanesborough —London
- English
- Hotel
- Restaurant experience
- Employee discount
- Life insurance
Front Office Supervisor
The Montcalm Royal London House —London
- Weekend availability
- English
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
11d
Housekeeping Porter
The Montcalm Royal London House —London
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Commis Waiter / Waitress
The Lanesborough —London
- English
- Hotel
- Restaurant experience
- Employee assistance programme
- Employee discount
Room Attendant
The Montcalm Royal London House —London
- Weekend availability
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Senior Housekeeping Supervisor
The Montcalm Royal London House —London
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
11d
Cleaning Team Leader - SPA
Property Support Services —London
- £15.80 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
5d
Cleaning Team Leader - SPA (weekends)
Property Support Services —London
- £15.80 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
5d
Restaurant Manager, The Savoy Hotel
FAIRMONT —London
- Hospitality
- Restaurant management
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Housekeeping Porter
The Montcalm Mayfair —London
- Weekend availability
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Legal Counsel - Structured Derivatives and Digital Assets
Marex —London
- Full-time
- No degree
- Financial services
- Communication skills
Quick apply

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Spa & Retail Supervisor

Bamford Collection -
London

Quick apply

Job details

Full-time
£33,825 a year
11 days ago

Benefits

Company pension
Employee assistance programme
Private medical insurance
Employee discount
Paid volunteer time

Qualifications

Hospitality
Sales
Supervising experience

Full job description

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

We are seeking an organised, commercially aware and service-driven Spa Retail Supervisor to support the smooth day-to-day running of our beautiful Bamford Spa at Brompton Cross. This serene space brings together a considered retail environment offering apparel, skincare, with two tranquil treatment rooms delivering holistic facials, massages and signature Bamford rituals.

As Spa Retail Supervisor, you will play a key role in ensuring the seamless operation of both the retail and spa areas. Working closely with the Spa Retail Manager, you will help drive retail performance, deliver exceptional and personalised guest experiences, support treatment room operations, and guide a small, passionate team.

SALARY: £33,825.00 per annum, plus commission

HOURS: 40 hours including weekends

RESPONSIBILITIES

Guest Experience & Front-of-House Excellence

Deliver a warm, seamless and personalised welcome to all guests across retail and spa.
Ensure an elevated and consistent guest journey across reception, retail and treatment pathways.
Oversee reception operations including bookings, check-ins, payments and daily scheduling.
Maintain a calm, well-organised environment, anticipating guest needs and managing flow.
Support service recovery with empathy, professionalism and discretion.

Retail Operations & Performance

Support the Spa Retail Manager in driving retail sales and achieving performance targets.
Lead by example on the shop floor with strong product knowledge across all categories.
Deliver exceptional client care through thoughtful cross-selling and curated recommendations.
Manage daily retail operations including stock replenishment, VM standards, deliveries and stockroom organisation.
Ensure accurate POS processes, cash handling and support stock counts and loss prevention.

Spa & Treatment Support

Maintain strong awareness of treatment schedules, protocols and room readiness.
Ensure treatment rooms are presented to Bamford standards at all times.
Coordinate with therapists to ensure smooth scheduling, flow and guest transitions.
Support spa operations including waitlists, laundry flow, consumables and room setup.

Team Coordination & Leadership

Act as shift lead, providing guidance, direction and real-time support to the team.
Support onboarding and training of new team members in service standards and procedures.
Supervise FOH retail colleagues and therapists to ensure consistency and clarity.
Support the Manager with rota input, daily briefs, communication and team culture.
Escalate performance or wellbeing concerns where appropriate.

Commercial Awareness & Reporting

Monitor and communicate daily KPIs including conversion, ATV, UPT and occupancy.
Identify opportunities to improve sales, guest experience and operational efficiency.
Support weekly and monthly reporting requirements.
Assist with delivery of retail events, seasonal launches and in-store activations.

Health & Safety & Compliance

Ensure all areas meet health & safety and operational standards.
Adhere to Bamford SOPs, policies and procedures at all times.
Support opening/closing checks and daily risk management processes.

SKILLS ARE REQUIREMENTS

Experience in luxury retail, spa, hospitality or wellness environments
Strong commercial awareness with experience supporting sales and KPIs
Confident leading shift operations including opening/closing and team coordination
Experience supporting or supervising small teams
Strong understanding of premium, high-touch guest experience
Knowledge of retail operations (stock, VM, POS) and spa/treatment environments (bookings, rooms, flow)
Strong organisation, multitasking and operational delivery skills
Confident communicator across teams and stakeholders
KPI awareness with ability to support performance improvement
Understanding of health & safety and operational compliance

Personal attributes:

Service-led with a passion for exceptional guest experience
Commercial, proactive and solutions-focused
Calm, confident and resilient under pressure
Highly organised with strong attention to detail
Team player who leads by example
Takes ownership and accountability on shift
Adaptable and motivated by continuous improvement

PERKS & BENEFITS

Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
Private Medical: We offer subsidised private medical insurance through Bupa.
Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.

Quick apply

Refine Your Search

spa & retail supervisor jobs in windsor, brk

Spa & Retail Supervisor

Bar Supervisor

Spa Supervisor, Pre-Opening - The St. Regis London

Front Office Supervisor THL

Assistant Bar Manager- Roof Top Bar

Style Advisor, Kensington

Evening Cleaner

Creche Supervisor

Commis Waiter

Front Office Supervisor

Housekeeping Porter

Commis Waiter / Waitress

Room Attendant

Senior Housekeeping Supervisor

Cleaning Team Leader - SPA

Cleaning Team Leader - SPA (weekends)

Restaurant Manager, The Savoy Hotel

Housekeeping Porter

Legal Counsel - Structured Derivatives and Digital Assets

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