It support level 2 engineer Work, Jobs in Winsford, Chs (with Salaries)

IT Support
CIS Worldwide Ltd —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
IT Cloud Engineer
Places for People —Northwich
- £40,000 - £45,000 a year
- Hybrid work
- Azure
- SQL
- SharePoint
- Annual leave
- Employee discount
7d
Business Systems Support Engineer I
Brand Addition —Manchester
- Full-time
- Hybrid work
- Software troubleshooting
- ERP systems
- SQL
Quick apply
Technical Support Engineer (Business to Business)
VIPRE Security Group —Stoke-on-Trent
- Full-time
- Customer service
- English
- Windows
- Annual leave
7d
Technical Support Agent Level 2
Custodia —Knutsford
- £32,000 a year
- Weekend availability
- Azure
- Computer Science
- Bachelor's degree
- Free parking
- Annual leave
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Cloud Engineer
Capgemini —Manchester
- Hybrid work
- Azure
- AWS
- Computer networking
Data Engineer
Government Commercial Agency —Liverpool
- £37,845 - £42,007 a year
- Full-time
- Azure
- Salesforce
- System design
- Annual leave
- Work from home
13d
Intermediate Software Engineer – Java, DevOps & AI
CDL Software —Manchester
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- DevOps
- Java
- AWS
- Free parking
- Referral programme
Quick apply
2d
Software Engineer - Front end
On the Beach —Manchester
- Full-time
- Hybrid work
- AWS
- APIs
- Annual leave
- Work from home
9d
Network Engineer
Capgemini —Manchester
- Hybrid work
- Azure
- AWS
- Computer networking
Frontend Developer
The Granite Group —Liverpool
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- JavaScript
- Flexible schedule
Quick apply
IT Field Service Engineer
Eurofins UK Forensic Services —Birchwood
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Annual leave
Quick apply
Software Engineer IC2 - Search
On the Beach —Manchester
- Full-time
- Hybrid work
- AWS
- APIs
- Annual leave
- Work from home
13d
Java Software Engineer
Capgemini —Manchester
- Hybrid work
- Azure
- Java
- AWS
Postgraduate Semiconductor Process Engineer
Nexperia Germany GmbH —Manchester
- From £34,000 a year
- 12 hour shift
- Doctoral degree
- Engineering
- Master's degree
- Annual leave
- Employee assistance programme
8d
Operational Technology Consultant
PA Consulting —Manchester
- Full-time
- Hybrid work
- Mentoring
- Annual leave
Quick apply
1d
Dual Fuel Smart Meter Engineer
M Group —Stockport
- £39,033 - £40,117 a year
- Overtime
- Employee assistance programme
- Employee discount
Cyber Security Operations Manager
The Granite Group —Liverpool
- Up to £75,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Leadership
- Flexible schedule
Quick apply
Senior Software Engineer - FTC
Public Library of Science —Liverpool
- £65,000 - £142,000 a year
- Remote
- Computer Science
- Bachelor's degree
- Machine learning
- Annual leave

I want to receive the latest job alerts for it support level 2 engineer in winsford, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support level 2 engineer jobs near winsford, chs

IT Support

CIS Worldwide Ltd -
Chester

Quick apply

Job details

Temporary
£2,000 - £2,500 a month
4 days ago

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
English
Windows
Microsoft Office
ServiceNow
IT
Customer support
Communication skills
Active Directory

Full job description

Desk side Level 2 Role (Desktop Technician)

This position assists staff with technical support of desktopPCs/Laptops, applications, and related technology, along with providing a high level of customer satisfaction. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

Must have a full UK driving licence and willing to travel.

Main Responsibilities include:

§ Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity.

§ Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement

§ To provide infrastructure administration functions

§ Providing on-site cover as part of a shift arrangement

§ Support inline with contracted business working hours

§ Provide site support in remote offices when required

§ Being prepared to work out of hours when required

§ Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities

§ Taking ownership of issues through to resolution on all appropriate requests

§ Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information

§ Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service

§ Providing daily ticket updates to ensure users are fully updated on updates

§ Move equipment associated with service requests, inline with health and safety guidelines

§ Performing asset inventory activities as needed

§ End user training and guidance on the use of hardware and software

§ Recommends and / or performs upgrades to end user devices

§ This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork

§ Performs other duties as assigned

Technical Skills:

§ Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.

§ Strong technical skills in Microsoft Windows 10, Office 365, Teams, Google, Service Now and other well known applications

§ Administration experience of MS Active Directory users & groups, policies, and management concepts

§ Effective communication by Engineer in English and local languages is mandatory

Business Skills:

§ Ability to interact with customers to ensure that the service is polite, efficient, and responsive service is provided

§ A self-starter with ability to work on their own initiative

To work through issues analytically to a successful conclusion
An individual with a minimum of 3 year’s experience

Desired Experience:

§ At least 4+ years of experience in the field or in a related area required

§ Prior experience on Desktops, Workstations, Notebooks and Printers

§ Collaboration experience including remote control of PCs and video conferencing knowledge

§ Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)

§ Strong Microsoft Office skills (Outlook, Word, and Excel)

§ Thorough understanding of Outlook's calendaring tool. Teams workings.

§ Strong customer service skills

§ Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

§ Strong written and verbal communication skills (English being the local language)

§ Must be detail oriented and self-motivating

§ Background security check required

Pay: £2,000.00-£2,500.00 per month

Application question(s):

Do you have a UK Driving license?
This assignment is for 6 weeks. Are you ok?
Are you an immediate Joiner?

Location:

Chester CH4 0DH (required)

Work Location: In person

Quick apply

Refine Your Search

it support level 2 engineer jobs in winsford, chs

IT Support

IT Cloud Engineer

Business Systems Support Engineer I

Technical Support Engineer (Business to Business)

Technical Support Agent Level 2

Reporting and Insight Analyst

Cloud Engineer

Data Engineer

Intermediate Software Engineer – Java, DevOps & AI

Software Engineer - Front end

Network Engineer

Frontend Developer

IT Field Service Engineer

Software Engineer IC2 - Search

Java Software Engineer

Postgraduate Semiconductor Process Engineer

Operational Technology Consultant

Dual Fuel Smart Meter Engineer

Cyber Security Operations Manager

Senior Software Engineer - FTC

I want to receive the latest job alerts for it support level 2 engineer in winsford, chs

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected