It support manager Work, Jobs in Winsford, Chs (with Salaries)

3rd Line/Team Leader - Service Desk
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £40,000 a year
- 8 hour shift
- Azure
- Management
- English
- Free parking
Quick apply
2d
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
Service Desk Team Leader
LIMA Networks LTD —Salford Quays
- £45,000 - £50,000 a year
- Full-time
- Computer networking
- Organisational skills
- Leadership
Quick apply
10d
Service Desk Team Leader
LIMA —Salford
- £45,000 - £50,000 a year
- Computer networking
- Organisational skills
- Leadership
- Employee assistance programme
4d
Service Desk Manager
Vix Technology —Manchester
- £45,000 - £55,000 a year
- Full-time
- IT
- AI
- Communication skills
Quick apply
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- Azure
- Customer service
- ERP systems
- Flexible schedule
10d
Geospatial Technical Support Manager
KOREC —Liverpool
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount
ICT Network Manager
Primary Goal —Manchester
- Full-time
- School
Quick apply
14d
Change Management & Training Lead
Novanta —Stockport
- Full-time
- Hybrid work
Technical Account Manager, Enterprise Support, WWPS-UKGI
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- AWS
- Leadership
9d
Technical Account Manager
Interact Software —Manchester
- Full-time
- Hybrid work
- Azure
- ERP systems
- SQL
- Annual leave
- Gym membership
Quick apply
Associate Technical Account Manager
Mindbody —Manchester
- Remote
- Microsoft Office
- SQL
- Project management
Quick apply
Technical Account Manager - French Speaker
Mindbody —Manchester
- Remote
- Bilingual
- English
- SQL
Quick apply

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3rd Line/Team Leader - Service Desk

Cirrus Technology Solutions
Ellesmere Port

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year
2 days ago

Benefits

Free parking
Casual dress
Private dental insurance
Company pension
Private medical insurance
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Management
English
Firewall
VoIP
IT support
Computer networking
Communication skills
Active Directory
VPN

Full job description

3rd Line/Team Leader - Service Desk Technician

About Us:
Our clients rely on us as trusted partners for a variety of services such as connectivity, applications, hardware, security, and disaster planning. We are a people first business, and this shines through in everything we do.

You MUST be from an MSP background and used to the daily workload

Overview:

We are seeking a an experienced and comfortable MSP professional to lead the service desk on a day to day basis. Our service desk is responsible for Incidents, Problems, Service & Change requests. We Manage, Monitor and Support all of our client services through the Service Desk, this is therefore a key role. You will need not only the technical skills to problem solve but also coach, lead and support the rest of the team with confidence.

We are an MSP in all the ways you will expect. There are no ceilings to this role or goals for personal development.

Responsibilities:

· Deliver Managed Services including IT support for a range of service offerings

· Perform server administration, Active Directory management, patching, and backup restoration.

· Lead network troubleshooting and advanced firewall configurations, VPN, and ADVPN.

· Handle VOIP deployments and advanced telephony configurations.

· Implement security best practices, monitor endpoint protection, and respond to incidents.

· Mentor and support junior team members, providing knowledge sharing and escalation guidance.

· Produce high-quality documentation, change control compliance, and technical guides.

Skills & Experience:

· 3+ years in Managed Service environment delivering IT support / 3rd line

· Strong Microsoft server, Azure, and endpoint management experience.

· Advanced networking: firewalls, site-to-site VPNs, network topologies, ADVPN.

· VOIP and telephony systems knowledge.

· Security: phishing response, incident escalation, vulnerability management, Cyber Essentials

· Excellent problem-solving and communication skills; proactive and client focused.

· Holding of industry recognised certification such as: Microsoft, Fortinet, Comp TIA is advantageous

Benefits:

· Free onsite parking

· Company pension and health insurance

· Company workwear

· Paid industry certifications

· Team events

· Career growth opportunities

Working Hours:

You will be predominantly based in our office in Ellesmere Port but may spend time visiting client sites across the UK, that includes overnight stays during the week.

· Rotational shift pattern (Week 1: 8–4, Week 2: 8-4, Week 3: 9-5, Week 4: 10–6 with OOH)

· Out-of-hours coverage 1 in 4 pattern, with supplementary pay

Salary: £30,000–£40,000 + OOH (£2,200 approx.)

Job Types: Full-time, Permanent

Pay: £30,000.00-£40,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private dental insurance
Private medical insurance

Application question(s):

Office Based Role

Experience:

Managed Service: 3 years (required)
Working for MSP: 2 years (required)

Language:

English as your first language (required)

Licence/Certification:

Clean Driving Licence (required)

Willingness to travel:

25% (required)

Work Location: In person

Quick apply

Refine Your Search

it support manager jobs in winsford, chs

3rd Line/Team Leader - Service Desk

Service Desk Manager

Service Desk Team Leader

Service Desk Team Leader

Service Desk Manager

Service Desk Manager

Helpdesk Team Leader

Geospatial Technical Support Manager

ICT Network Manager

Change Management & Training Lead

Technical Account Manager, Enterprise Support, WWPS-UKGI

Technical Account Manager

Associate Technical Account Manager

Technical Account Manager - French Speaker

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