Field administrator Work, Jobs in Winsford (with Salaries)

Digital Customer Experience Administrator - FTC
MetroRod Ltd —Macclesfield
- £27,839 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Digital Customer Experience Administrator
MetroRod Ltd —Macclesfield
- £27,839 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Sales Office Administrator - Immediate Start
Stevens Industrial Services —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3h
Part Time Administrator
MAX FAME LUXURY PACKAGING LTD —Carrington
- From £12.71 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
Quick apply
9d
Administration Apprentice
Quartzelec Ltd —Manchester
- Up to £21,000 a year
- Monday to Friday
- Microsoft Word
- Accounting
- In-person
- Free parking
- Annual leave
Quick apply
13d
Executive Assistant to Head of Commercialisation
Marketing and Commercialisation Agency —Manchester
- Part-time
- Salesforce
- Databases
Quick apply
6d
Administrator - Property Management
Your Move —Handforth
- £25,000 a year
- Full-time
- Administrative experience
- Organisational skills
Repair Administrator
Stannah —Warrington
- Full-time
- Administrative experience
- Office experience
- Free parking
- Annual leave
Quick apply
Salesforce Administrator
Awaze —Manchester
- Hybrid work
- Salesforce
- Continuous improvement
- Organisational skills
- Employee discount
Administrator - Property Management
Reeds Rains —Handforth
- £25,000 a year
- Full-time
- Administrative experience
- Organisational skills
Salesforce Administrator
MSite —Liverpool
- £50,000 - £55,000 a year
- Full-time
Payroll Administrator
Bright HR Limited —Manchester
- Up to £35,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee assistance programme
Logistics Administrator
Blok N Mesh —Knowsley
- Full-time
- Microsoft Excel
- Bachelor's degree
- In-person
Quick apply
5d
Business Systems Analyst/Administrator
MCR Property Group Ltd —Manchester
- £38,000 - £42,000 a year
- Analysis skills
- Travel
- Communication skills
Quick apply
5d
NetSuite System Administrator
MetroRod Ltd —Macclesfield
- Up to £50,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Credit Risk Administrator
WSP —Manchester
- Part-time
- Hybrid work
- Customer service
- Communication skills
- Flexitime
- Work from home
Permitting Team Leader
Network Plus —Warrington
- £31,524.89 a year
- Weekend availability
- Team management
- Organisational skills
- Communication skills
Quick apply
Plant Administrator
IES Utilities Group LTD —Manchester
- Customer service
- ERP systems
- Continuous improvement
Quick apply
Contracts Administrator
B&M Waste Services —Bromborough
- £26,298.88 a year
- Monday to Friday
- CRM software
- Microsoft Office
- Administrative experience
8d
Specialist, Client Processing Representative II
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Computer literacy
- English
- Computer skills

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Digital Customer Experience Administrator - FTC

MetroRod Ltd -
Macclesfield

Quick apply

Job details

Full-time
£27,839 a year

Benefits

Free parking
Additional leave
Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Stakeholder collaboration
Stakeholder liaison
Mobile applications
Internal department liaison
Continuous improvement
Management reporting
Customer support
Customer interaction
Communication skills
Analytics

Full job description

Digital Customer Experience Administrator
Metro Rod LTD
Tytherington, Macclesfield
Full time, 6 month FTC
37.5 hours per week
Up to £27,839 + benefits

Metro Rod work with the likes of Equans, Amey, Aldi, Mitie, Greggs, McDonalds, Wetherspoons and many more in the FM, Social Housing, Property Management, Retail, Industrial and Leisure sectors. Despite having been around for over 40 years, we are a fast-growing and dynamic business and part of an ever-expanding group Franchise Brands.

Founded in 1983, Metro Rod and its sister company Metro Plumb are leading providers of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 60 franchisees with geographical coverage across the UK. We’ve been clearing and unblocking drains for more than thirty years and we’re proud of our reputation for quality service and customer satisfaction. Major companies and leading high street names trust us to deal with all their regular drain maintenance and we’ll bring the same high standards of service to tackle your drain blockage.

Within the Waste & Water Services Division of Franchise Brands, is also Willow Pumps and Filta. Two expanding businesses that focus on sewage pumps and commercial kitchen solutions. Together, the brands provide a complete one-stop shop for keeping water and waste flowing.

Role Overview

We are looking for a proactive and customer-focused Digital Customer Experience Administrator. This is an exciting opportunity for someone who thrives in a fast-paced operational environment and enjoys problem-solving, improving processes, and delivering an exceptional customer experience.

Working closely with customers, franchisees, engineers, and internal departments, you will play a vital role in monitoring digital customer portals, supporting operational performance, managing SLA compliance, and driving continuous improvement across the business.

This role is ideal for someone who is highly organised, digitally confident, analytical, and passionate about customer service excellence.

What does it entail?

The Digital Customer Experience Administrator is responsible for delivering an exceptional customer experience for national account customers by proactively managing customer portals, monitoring operational performance, and ensuring KPI and SLA targets are achieved. The role acts as a central point of contact between customers, franchisees, engineers, and internal departments, helping to coordinate service delivery, resolve operational issues, and maintain clear and professional communication throughout the customer journey.

The successful candidate will support franchisees and engineers with digital systems and applications, provide training and guidance on company processes, and produce operational and performance reports to identify trends, risks, and opportunities for improvement. Working closely with Operations, IT, Finance, and Customer Experience teams, the role also focuses on continuous improvement, problem-solving, and implementing solutions that enhance operational efficiency and customer satisfaction across the business.

What do we look for?

The successful candidate will be confident managing multiple priorities, communicating with stakeholders at all levels, and working proactively to solve operational challenges.

Essential Skills & Experience

Proven experience delivering excellent customer service in a fast-paced environment.
Strong organisational and problem-solving skills.
Excellent verbal and written communication skills.
Advanced IT skills including Microsoft Word, Excel, and PowerPoint.
Experience using digital systems, customer portals, or mobile applications.
Ability to analyse data and make informed operational decisions.
Experience supporting or training customers, engineers, or operational teams.
Ability to build strong working relationships with a variety of stakeholders.
Self-motivated with the ability to work independently and use initiative.
Flexible and adaptable approach to work.
Commitment to continuous improvement and customer experience excellence.

Desirable

Experience within franchise operations, operational support, or customer service environments.
Experience producing KPI, SLA, or operational performance reports.
Understanding of field service or national account environments.

Personal Attributes

Confident
Proactive and self-motivated.
Strong problem-solving ability.
Comfortable with having difficult conversations
Adaptable communication style.
Team-oriented with a willingness to support colleagues and franchisees.
Comfortable working with systems, data, and processes.
Adaptable and able to take on additional responsibilities when required.

What do you get?

25 days annual leave – plus bank holidays
Royal London, Company Pension
Group Life Assurance
Additional Paid Leave / Special Leave
Cycle to Work Scheme
Company Events
Free Eye Tests / Subsidy for Glasses
Free Standard Parking
Employee Assistance Programme
Occupational Health Support
Employee Discounts Platform - Mintago

We are an equal opportunities employer. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Quick apply

Refine Your Search

field administrator jobs in winsford

Digital Customer Experience Administrator - FTC

Digital Customer Experience Administrator

Sales Office Administrator - Immediate Start

Part Time Administrator

Administration Apprentice

Executive Assistant to Head of Commercialisation

Administrator - Property Management

Repair Administrator

Salesforce Administrator

Administrator - Property Management

Salesforce Administrator

Payroll Administrator

Logistics Administrator

Business Systems Analyst/Administrator

NetSuite System Administrator

Credit Risk Administrator

Permitting Team Leader

Plant Administrator

Contracts Administrator

Specialist, Client Processing Representative II

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