Complaints manager Work, Jobs in Winslow, Bkm (with Salaries)

Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
9d
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Track Marshal
Daytona Motorsport —Milton Keynes
- £8.05 - £12.75 an hour
- Weekend availability
- Hospitality
- Management
- First Aid Certification
Quick apply
13d
Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
4d
AAA Screening Programme Manager
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £49,387 - £56,515 a year
- Full-time
- Leadership
3d
Complex Case Manager
Central London Community Healthcare NHS Trust —Harpenden
- £51,657 - £58,785 a year
- Part-time
- Rehabilitation centre
9d
Senior Admin Lead
Bedfordshire Supported Housing Ltd —Bedford
- £33,150 a year
- Full-time
- Communication skills
- Annual leave
- Referral programme
Front of House Manager / Customer Relations & Complaints Handler
Shopforcars —Luton
- From £20,000 a year
- Weekend availability
- Sales
- Administrative experience
- In-person
- Free parking
- Employee discount
Quick apply
12d
Store Manager
Aldi —Luton
- £52,910 - £69,000 a year
- Annual leave
Patient Coordinator
CREATE Fertility —Woodstock
- £27,976 a year
- Full-time
- Sales
- Customer service
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Secretary to the Divisional Director
The Orders of St Johns Care Trust —Oxford
- £23,786 a year
- Hybrid work
- Free parking
- Annual leave
Quick apply
5d
Beverage and Bar Manager
Whittlebury Park —Towcester
- £36,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Free parking
- Employee discount
Quick apply
9d
Area Housing Manager
Milton-Keynes-Council —Milton Keynes
- £48,226 - £52,413 a year
- Travel
- In-person
- Communication skills
- Annual leave
- Employee discount
9d
Care Compliance Admin
CareUK Living Ltd —Northampton
- £13 - £14 an hour
- Part-time
- Hybrid work
- Medication administration
- Microsoft Office
- Administrative experience
- Annual leave
Quick apply
1d
Quality Improvement Lead
Principal Medical Limited —Bicester
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
- Free parking
- Sick pay
Quick apply
4d
Programmes Manager - HMP Bullingdon
Ministry of Justice —Bicester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
12d
Responsible Individual
Your Vision Children's Homes —Luton
- £450 - £500 a day
- Part-time
- Supervising experience
- In-person
- Communication skills
Quick apply
5d
Housing and Partnership Manager
Affinity Trust —Thame
- £45,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Field Operations Manager (North London & Milton Keynes)
Places for People —Milton Keynes
- £52,500 a year
- Management
- Customer service
- Driving
- Employee discount
- Flexible schedule
11d
Complex Care Manager
NHS Thames Valley Integrated Care Board —Oxford
- £49,387 - £56,515 a year
- Full-time
- Travel
- Hospice
3d

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Team Lead - Customer Service

HUBER+SUHNER
Bicester

Quick apply

Job details

Permanent | Full-time
9 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Management
Customer service
SAP
Supply chain
English
Microsoft Office
Continuous improvement
Leadership
Communication skills

Full job description

JOB TITLE: Team Lead, Customer Services

LOCATION: Bicester (hybrid; 3 days in-office)

About the Role
We are looking for a proactive and customer-focused Customer Service Team Lead to join our Industry segment team, supporting customers and sales partners across the EMEA region.

This is a pivotal role where you will act as the primary point of contact for commercial and technical enquiries, while also leading and developing a local team across our England and Sweden sites. You will play a key role in ensuring excellent customer experience across our full product portfolio (RF, LF, FO), while driving continuous improvement in processes and performance, thinking with the company's values and stategy.

What You’ll Be Doing:

Leadership & Team Management

Provide day-to-day leadership, guidance, and support to the Customer Service team
Drive team development, performance, and engagement
Manage team administration, including absences and resource planning

Customer & Sales Support

Act as the main point of contact for customer and sales partner enquiries
Prepare and manage quotations for standard and customised products
Collaborate with Account Managers, Field Application Engineers, and Pricing teams
Build strong relationships with customers and partners, identifying sales opportunities

Order & Process Management

Coordinate quotation and order processes end-to-end
Monitor order progress and proactively communicate with customers
Ensure all activities are documented and aligned with internal processes

Forecasting & Planning

Contribute to the monthly S&OP cycle with accurate and relevant data

Customer Experience & Continuous Improvement

Handle customer complaints and coordinate with internal teams to resolve issues
Identify process improvements and support ongoing optimisation initiatives

Sales & Operational Support

Support customer visits, trade fairs, and sales initiatives when required
Work closely with Supply Chain, Logistics, and Finance as a key interface

What We’re Looking For

A strong team player with a positive, motivating approach to leadership
Experience in customer service within a technical or industrial environment
Solid commercial or technical background, with the ability to understand complex products
Excellent communication skills in English (additional languages are a plus)
Strong customer focus, with the ability to manage multiple priorities
Good understanding of supply chain processes and operations
Proficiency in ERP systems, Microsoft Office, and standard IT tools
A proactive, structured, and detail-oriented working style
High resilience, flexibility, and a ‘can-do’ mindset
Ability to collaborate effectively with global internal and external stakeholders

Apply Now

If you're a driven customer service professional with leadership experience and a passion for delivering excellent service, we'd love to hear from you!

For further information, please contact [email protected]

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Application question(s):

Please confirm your renumeration expectations:

Work Location: Hybrid remote in Bicester OX26 4LA

Quick apply

Refine Your Search

complaints manager jobs in winslow, bkm

Team Lead - Customer Service

Ticketing Manager

Track Marshal

Service Delivery Manager

AAA Screening Programme Manager

Complex Case Manager

Senior Admin Lead

Front of House Manager / Customer Relations & Complaints Handler

Store Manager

Patient Coordinator

Secretary to the Divisional Director

Beverage and Bar Manager

Area Housing Manager

Care Compliance Admin

Quality Improvement Lead

Programmes Manager - HMP Bullingdon

Responsible Individual

Housing and Partnership Manager

Field Operations Manager (North London & Milton Keynes)

Complex Care Manager

I want to receive the latest job alerts for complaints manager in winslow, bkm

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