Infrastructure engineer Work, Jobs in Winslow, Bkm (with Salaries)

Service Desk Engineer
Advania —Milton Keynes
- £26,000 - £28,000 a year
- Hybrid work
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
11d
Principal Data Engineer
Eckoh —Hemel Hempstead
- From £75,000 a year
- Full-time
- Hybrid work
- SQL
- AWS
- AI
- Free parking
- Work from home
Quick apply
9d
Team Lead-Data Engineering
Eckoh —Hemel Hempstead
- Up to £100,000 a year
- Full-time
- Hybrid work
- Management
- SQL
- AWS
- Free parking
- Work from home
Quick apply
9d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Information Security Officer
BAM UK & Ireland —Hemel Hempstead
- Monday to Friday
- Bachelor's degree
- Travel
- Organisational skills
Platform Engineer Apprentice
Hightown Housing Association —Hemel Hempstead
- £23,901 a year
- Full-time
- Azure
- Scripting
- Computer networking
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- Azure
- English
- Scripting
IT Infrastructure & Security Engineer
Fine Lady Bakeries Limited —Banbury
- Full-time
- Azure
- SQL
- Travel
- Sick pay
Quick apply
IT Infrastructure Engineer
Siemens Healthineers —Oxford
- Full-time
- Project management
- Continuous improvement
- Scripting
Level 2 Service Desk Engineer
Advania —Milton Keynes
- £30,000 - £38,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Microsoft Office
1d
Embedded Software Engineer
Archangel Lightworks —Oxford
- Full-time
- C++
- Linux
- Python
- Annual leave
- Work from home
Quick apply
Senior Site Reliability Engineer
Kinetic Software —Milton Keynes
- £65,000 - £70,000 a year
- Hybrid work
- Azure
- Scripting
- Linux
- Employee assistance programme
- Employee discount
3d
Infrastructure & Network Engineer
Oxford Instruments plc —High Wycombe
- Azure
- Computer Science
- Windows
On-Site 1st/2nd Line Support Technician
Converge Technology Solutions —Hemel Hempstead
- £32,995 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
11d
Cyber Security Analyst - Network Security
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Organisational skills
- IT
10d
Senior Systems Engineer – Optical Ground Systems
Archangel Lightworks —Oxford
- Full-time
- Azure
- DevOps
- Engineering
Quick apply
Simulator Development Engineer - Jaguar TCS Racing
Fortescue —Kidlington
- Weekend availability
- Childcare
- Computer Science
- Master's degree
- Employee assistance programme
HPC Engineer
Cadillac Formula 1® Team —Silverstone
- Scripting
- Linux
- Python
- Annual leave
Quick apply
Cloud Engineer
Dominos —Milton Keynes
- Temporary
- Azure
- DevOps
- Scripting
- Employee discount
IT Operations and Network Engineer
Lincoln College - University of Oxford —Oxford
- £45,212 - £49,119 a year
- Customer service
- Scripting
- Computer networking
- Employee assistance programme
- Employee discount
Quick apply
2d

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infrastructure engineer jobs near winslow, bkm

Service Desk Engineer

Advania -
Milton Keynes

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Job details

£26,000 - £28,000 a year
11 days ago

Qualifications

Microsoft Powerpoint
Azure
Microsoft Outlook
Microsoft Office
Contracts
Communication skills

Full job description

Service Desk Engineer
Position Overview
The Service Desk Engineer will provide technical software, hardware, and network problem resolution to clients. This role involves performing problem diagnosis and guiding users through step-by-step solutions in a desktop support-based environment. The engineer will also provide technical solutions in a user-friendly, professional manner, facilitate one-to-one end-user training as required, and ensure site technical documentation is maintained.

Salary & Benefits

The budgeted salary for this role is between £26,000 - £28,000 a year, depending on experience.

Click here for the list of benefits.

Hybrid working

We recognise the benefits that remote and flexible working brings.

We operate a hybrid working policy that allows our employees to balance time in the office and time from home. Each team within our organisation can decide how to implement this policy. If you have any questions after applying, please reach out to our recruitment team.

Responsibilities

Answer inbound calls within an agreed answer time.
Log all customer issues, queries, and requests into the ticket management system.
Provide Level Technical Support, diagnosing customer issues and providing a high level of first-time fix.
Manage and work to internal and customer SLA’s, escalating any concerns.
Create and maintain customer-specific infrastructure documentation.
Ensure end-to-end ownership of problem resolution.
Manage client expectations through clear communications.
Take responsibility for own continual professional development, ensuring up-to-date industry and technical knowledge.
Undertake all other reasonable requests.

Qualifications & Experience

Prior professional experience as a Service Desk Engineer supporting SMEs.
Experience of working in a customer-facing role.
Familiarity with working to SLA’s to meet both customer and contract requirements.
Experience in Office 365 and Office Applications (Outlook, Excel, Word, PowerPoint) – basic troubleshooting.
Knowledge of Windows client – basic troubleshooting.
Understanding of Android – Basic troubleshooting.
Ability to support multi-site clients.
Strong communication skills, both verbally and in writing, to both technical and non-technical audiences.
A methodical approach suitable for resolving client requirements.
Capacity to manage changing workload and priorities, working both within a team and independently.
Skills in installation, removal, and troubleshooting of third-party software.

About Us:
We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Hybrid

Apply Now

Refine Your Search

infrastructure engineer jobs in winslow, bkm

Service Desk Engineer

Principal Data Engineer

Team Lead-Data Engineering

Technical Support Center Engineer

Information Security Officer

Platform Engineer Apprentice

Infrastructure Support Engineer

IT Infrastructure & Security Engineer

IT Infrastructure Engineer

Level 2 Service Desk Engineer

Embedded Software Engineer

Senior Site Reliability Engineer

Infrastructure & Network Engineer

On-Site 1st/2nd Line Support Technician

Cyber Security Analyst - Network Security

Senior Systems Engineer – Optical Ground Systems

Simulator Development Engineer - Jaguar TCS Racing

HPC Engineer

Cloud Engineer

IT Operations and Network Engineer

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