Information officer Work, Jobs in Winterbourne, Gls (with Salaries)

Freedom of Information and Complaints Support Officer
South Gloucestershire Council —Yate
- £26,824 - £28,142 a year
- Full-time
- Administrative experience
- Annual leave
- Employee discount
10d
Information Management Officer
Planning Inspectorate —Bristol
- £37,579 a year
- Part-time
- Hybrid work
- Presentation skills
- SharePoint
- Communication skills
- Annual leave
- Flexible schedule
6d
Warrant Officer
Conexus Recovery and Field Services —Bristol
- From £36,050 a year
- Full-time
- Bachelor's degree
- Driving
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Insight Improvement Officer
Bristol City Council —Bristol
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
- Data analysis skills
- No degree
- Annual leave
- Flexitime
10d
Prison Officer
Serco Group —Bristol
- £28,187 - £42,000 a year
- Overtime
- Employee discount
Technical Assurance Officer
Health Research Authority —Bristol
- £39,959 - £48,117 a year
- Full-time
- Remote
- Administrative experience
- Organisational skills
- AI
10d
Security Operative
Industrial Site Maintenance —Bristol
- £13 an hour
- Overtime
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Paid training
Quick apply
Species Recovery Officer
Forestry England —Coleford
- £33,854 a year
- Part-time
- English
- Free parking
- Employee discount
Project Manager - Transformation
South Gloucestershire Council —Yate
- £50,269 - £53,460 a year
- Full-time
- PMP
- Project management
- No degree
- Annual leave
- Employee discount
Finance Officer
South Gloucestershire Council —Yate
- £36,363 - £39,152 a year
- Part-time
- Supervising experience
- Organisational skills
- Annual leave
- Employee discount
3d
Information Security Officer
SBS —Bristol
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- AWS
- In-person
- Communication skills
- Work from home
Quick apply
Engagement Officer
Office for Students —Bristol
- £37,614 - £38,577 a year
- Full-time
- Presentation skills
- Travel
- Organisational skills
Records Officer
University of Bath —Bath
- £31,236 - £37,694 a year
- Full-time
- Hybrid work
- Supervising experience
- University
- Communication skills
- Annual leave
- Employee discount
6d
Operational Support Officer
Serco Plc —Bristol
- £26,436.80 a year
- Nights as needed
- Microsoft Office
- Analysis skills
- Organisational skills
Band 4 Clinical Trials Research Support Officer - Bristol
Avon and Wiltshire Mental Health Partnership NHS Trust —Bristol
- £28,392 - £31,157 a year
- Full-time
10d
Customer Feedback Officer
BRC Jobs —Bristol
- £30,015 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
2d
Revenues Officer x6
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Flexitime
Assessment Officer
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- IT
- Communication skills
- Annual leave
- Flexitime
5d
Operational Support Officer
HM Courts and Tribunals Service —Bristol
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
4d
International Partnership Officer
Bristol City Council —Bristol
- £39,862 - £41,771 a year
- Part-time
- Hybrid work
- Annual leave
- Flexitime
2d

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Freedom of Information and Complaints Support Officer

South Gloucestershire Council -
Yate

Apply Now

Job details

Full-time
£26,824 - £28,142 a year
10 days ago

Benefits

Annual leave
Employee discount

Qualifications

GCSE
Administrative experience
NVQ

Full job description

How you'll make a difference:

As a Feedback and Information Governance Support Officer, you will be helping members of the community access information about themselves and the council.
Working closely with some of our most vulnerable residents, you will deliver a valuable service by responding to their concerns, complaints and requests for information. You will be committed to providing a high-quality, customer-focused service, ensuring all enquiries are handled efficiently and information is clear and accurate.

What you will be doing:

Working as part of a small, supportive team, you will play a key role in collating and maintaining records to enable timely and effective responses to information requests and Subject Access Requests under the Data Protection Act 2018.
It will be your responsibility to monitor the team's shared inbox in Dynamics 365, identifying and managing incoming enquiries such as Freedom of Information (FOI) requests, data breaches, MP enquiries and complaints. This will involve acknowledging requests, allocating them to the appropriate manager and logging and tracking progress against statutory deadlines.
You will respond to information requests from the police, as well as enquiries from customers across specific service areas, ensuring clear, accurate guidance is provided in line with relevant legislation and council policies.
There will be opportunities to support the investigation of complaints and information governance issues, enabling you to develop your skills and knowledge in these areas.
On occasions, you may assist colleagues in delivering complaints handling and information governance training to other members of staff.

What we need from you:

It is essential that you hold an NVQ Level 2 in Administration or 3 GCSE’s (grades C/4 or above) or an equivalent qualification. Alternatively, you may have relevant experience in an administrative or complaints-handling role.
We are looking for someone who has a good understanding of the relevant processes and procedures, alongside knowledge of applicable regulations, codes of practice and required outputs.
You will be able to demonstrate sound judgement and initiative, with the ability to manage and resolve day-to-day issues independently.
Ideally, you will have experience in budget or financial monitoring, with the ability to support effective financial oversight and reporting.

What you need to know:

This role is hybrid, with a mixture of working at our office in Yate and working from home.

Interviews are to be held week commencing the 20th July 2026.

How a career at South Gloucestershire Council is different:

We know our team work best when they have balance in their lives and we offer genuine flexibility to help them achieve that work/life balance.
We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

We're building and shaping communities which people are proud of.
We're working with the most vulnerable in our community to help them achieve what they want in life.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.
We’re making a difference, be part of it!

To view the full job description, please click this link: Feedback and Information Governance Support Officer job description 1

Apply Now

Refine Your Search

information officer jobs in winterbourne, gls

Freedom of Information and Complaints Support Officer

Information Management Officer

Warrant Officer

Insight Improvement Officer

Prison Officer

Technical Assurance Officer

Security Operative

Species Recovery Officer

Project Manager - Transformation

Finance Officer

Information Security Officer

Engagement Officer

Records Officer

Operational Support Officer

Band 4 Clinical Trials Research Support Officer - Bristol

Customer Feedback Officer

Revenues Officer x6

Assessment Officer

Operational Support Officer

International Partnership Officer

I want to receive the latest job alerts for information officer in winterbourne, gls

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