Line support engineer Work, Jobs in Winterton, Nl (with Salaries)

1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
Maintenance Engineer
ProAmpac —Elsham
- Up to £52,000 a year
- Overtime
- Customer service
- Maintenance
- Programmable logic controllers
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Apprentice
QA Apprenticeships —Doncaster
- £20,000 a year
- Full-time
- Microsoft Office
- Driving
- Computer networking
- Free parking
- Annual leave
Support Delivery Engineer
OLS Ltd —Doncaster
- Up to £32,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
3d
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
Drainage Engineer
Metro Rod —Kingston upon Hull
- £32,760 - £39,870 a year
- Overtime
- Customer service
Technical Support Engineer (Level 1)
Stonemere IT —Kingston upon Hull
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Electrical Maintenance Engineer
NEXT —Doncaster
- £21.32 an hour
- Overtime
- Maintenance
- Programmable logic controllers
- Free parking
- Employee discount
Quick apply
Maintenance Engineer (Mech & Elec)
British Steel —Scunthorpe
- Full-time
- Maintenance
- No degree
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Proposals and Production Engineer
Primetals Technologies —Scunthorpe
- Computer literacy
- Microsoft Office
- Communication skills
Project Manager
Boston Energy —Hessle
- Full-time
- Engineering
Quick apply
3d
Senior Technical Support Engineer (Level 3)
Stonemere IT —Kingston upon Hull
- £34,000 - £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Computer networking
- Free parking
- Health & wellbeing programme
Quick apply
Site Manager
CBRE —Doncaster
- Full-time
- Management
Trainee Design and Certification Engineer
2Excel Aviation —Doncaster
- £33,110 a year
- Full-time
- AutoCAD
- CAD
- Engineering
- Employee assistance programme
- Life insurance
Quick apply
B1 Line Engineer
2Excel Aviation —Humberside
- £72,061 - £82,881 a year
- Full-time
- Maintenance
- Travel
- IT
- Employee assistance programme
- Life insurance
Quick apply
Apprentice Electrician - Doncaster - 2026
Skanska —Doncaster
- Employee assistance programme
Design Coordinator
Dragados —Immingham
- Full-time
- Civil engineering
- Engineering
- Microsoft Office
Quick apply
6d
Multi Skilled Flexi Operative
PepsiCo —Brigg
- £29,908.29 a year
- English
- Communication skills
Material Operative
Genuit Group —Doncaster
- Full-time
- Microsoft Powerpoint
- Free parking
- Employee discount
Controls Engineer
Donaldson —Kingston upon Hull
- Full-time
- Engineering
- Programmable logic controllers
- Bachelor's degree

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line support engineer jobs near winterton, nl

1st Line Support Engineer

The Spencer Group
Kingston upon Hull

Quick apply

Job details

Full-time
£28,000 - £30,000 a year

Benefits

Free parking
On-site parking

Qualifications

TCP
ITIL Certification
Driving Licence
Customer service
GCSE
Windows
ITIL
IT support
DNS
IT
TCP/IP
Communication skills

Full job description

Description of Role

Working within the Layer8 Service Desk team, you will provide 1st line IT support to customers and internal users, delivering professional, friendly and efficient technical assistance across a range of technologies.

You will be responsible for resolving day-to-day incidents and requests, maintaining accurate ticket records and escalating issues to 2nd or 3rd line support where required. The role requires strong communication, a willingness to learn and a commitment to delivering excellent customer service.

Layer8 operates using ITIL-based service management principles with a strong focus on continual service improvement, knowledge sharing and personal development. Engineers are encouraged to learn from escalated incidents, use internal knowledge bases and training resources and become an active part of the solution.

Responsibilities

Respond to customer incidents, service requests and technical queries via phone, email and ticketing systems.
Provide 1st line support for Windows devices, Microsoft 365, user accounts, printers, mobile devices and standard business applications.
Accurately log, prioritise and manage support tickets in line with service desk procedures.
Escalate complex issues to 2nd or 3rd line support with clear troubleshooting notes and supporting information.
Maintain regular communication with customers and provide updates on ticket progress.
Assist with device builds, onboarding/offboarding users, asset management and stock control.
Follow documented processes, contribute to knowledge base documentation and support continual service improvement initiatives.
Learn from escalated incidents and actively develop technical capability through training and shared knowledge.

Person Specification

Strong communication and customer service skills.
Good understanding of Windows operating systems and Microsoft 365.
Logical approach to troubleshooting and problem solving.
Ability to follow procedures and maintain accurate documentation.
Positive attitude with a willingness to learn and improve.
Ability to work effectively within a busy team environment.
Basic understanding of networking concepts including TCP/IP, Wi-Fi and DNS.
Awareness of ITIL v3 service management principles desirable.

Qualifications & Experience

Essential

GCSE (or equivalent) in English and Mathematics.
Relevant IT qualification, certification or demonstrable technical experience.

Desirable

Experience working within an IT support or MSP environment.
Microsoft, CompTIA or ITIL certifications.
Basic experience with Microsoft 365 administration and endpoint support.
Full UK Driving Licence.

Pay: £28,000.00-£30,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

line support engineer jobs in winterton, nl

1st Line Support Engineer

Maintenance Engineer

IT Support Apprentice

Support Delivery Engineer

1st Line Support Engineer – Layer8

Drainage Engineer

Technical Support Engineer (Level 1)

Electrical Maintenance Engineer

Maintenance Engineer (Mech & Elec)

Proposals and Production Engineer

Project Manager

Senior Technical Support Engineer (Level 3)

Site Manager

Trainee Design and Certification Engineer

B1 Line Engineer

Apprentice Electrician - Doncaster - 2026

Design Coordinator

Multi Skilled Flexi Operative

Material Operative

Controls Engineer

I want to receive the latest job alerts for line support engineer in winterton, nl

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