Client services specialist Work, Jobs in Wirral, Msy (with Salaries)

Client Services Specialist - Liverpool
Rapport —Liverpool
- £29,754 a year
- Full-time
- Computer literacy
- Communication skills
- Employee assistance programme
Help to Claim Adviser
Citizens Advice —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- Communication skills
8d
Help to Claim Adviser
Citizens Advice Liverpool —Liverpool
- £27,096 a year
- Full-time
- Hybrid work
- IT
- Communication skills
8d
Business Acceptance Assistant
Hill Dickinson LLP —Liverpool
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Senior Caseworker Co-Ordinator
Active 8 Support Services —Liverpool
- £25,000 - £30,000 a year
- Temporary
- In-person
Quick apply
First Response Advisor - Legal Firm
MAJ Law Ltd —Warrington
- £45,000 - £55,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
Quick apply
12d
SEO Content Executive
Max Web Solutions —Wallasey
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Free parking
- Flexitime
Quick apply
Alcohol Recovery Worker
Birkenhead YMCA —Birkenhead
- £17,494 a year
- Part-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Corporate Security Officer
Amulet —Prenton
- £13.45 an hour
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
Quick apply
Customs Process Administrator
Customs Support Group —Liverpool
- Full-time
- Maths
- Communication skills
Website Content Creation Assistant
OnHold Studio —Birkenhead
- From £13.21 an hour
- Part-time
- Social media management
- Customer service
- In-person
- Free parking
Quick apply
9d
Account Executive
HSB —Birkenhead
- Full-time
- Hybrid work
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
4d
Customer Care Specialist
The Granite Group —Liverpool
- Up to £28,459 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer literacy
- Organisational skills
- Flexible schedule
Quick apply
Rapid Response Family Support (Complex SEND)
AJ AND FRIENDS C.I.C —Hoylake
- From £18.88 an hour
- Hybrid work
- Working with children
- Bachelor's degree
- School
- Free parking
- Health & wellbeing programme
Quick apply
Aircraft Cleaner Driver - Liverpool Airport
Unifi —Liverpool
- £12.81 an hour
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Homelessness Support Worker
Saha —Liverpool
- £27,108.72 a year
- Weekend availability
- Annual leave
- Employee discount
Post Completion Assistant
PLS Solicitors —Liverpool
- Up to £27,000 a year
- Full-time
- Work from home
- Employee assistance programme
Graduate Project Engineer
Crowder Consulting —Birkenhead
- From £29,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Flexible schedule
Quick apply
4d
Customer Experience Manager
Causeway Technologies —Birkenhead
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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client services specialist jobs near wirral, msy

Client Services Specialist - Liverpool

Rapport -
Liverpool

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Job details

Permanent | Full-time
£29,754 a year

Benefits

Company pension
Employee assistance programme

Qualifications

Computer literacy
Communication skills

Full job description

We’re looking for a polished and personable Client Services Specialist to join the Rapport team at a prestigious Liverpool client site, supporting a leading accountancy and business advisory firm.

This role suits someone who enjoys creating positive first impressions, building rapport with guests, and delivering consistently high standards in a professional environment.

Type of contract: Full-time, Permanent

Hours: 40 per week (Monday-Friday, shift rota basis with flexibility as per business needs.

Salary: £29,754 per annum

What will you get?

Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards!
Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.
Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.
Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career!
Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
Give Back to Community: Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

Switchboard / Call Services

Provide a warm, courteous and prompt service to all internal and external clients.
Anticipate client needs, follow up with clients and ensure that client expectations are met and where possible exceeded.
Handle all incoming enquiries for any of the Call Services.

Meeting Room Reservations, Events & Central Bookings

Build relationships with clients, PA’s and bookers across all sites.
Manage and administer meeting room reservations, ensuring accurate scheduling, appropriate room allocation, and efficient utilisation of available space.
Fully support and assist the booker with all room bookings and events.
Oversee the end-to-end coordination of meeting room bookings, from initial enquiry through to completion, ensuring compliance with agreed service level agreements.
Ensure meeting rooms are prepared in accordance with booking requirements, including room configuration, capacity, audio-visual and video conferencing arrangements.
Monitor meeting room availability, identify and resolve booking conflicts, and propose suitable alternative solutions where necessary.
Exceed client and guest expectations and actively promote a client-centred environment by carrying out regular checks of meeting room reservations in accordance with the agreed SLA’s.
Liaise with internal stakeholders, including Facilities, IT, and catering teams, to ensure the effective delivery of meetings and events.
Attend meetings with bookers regarding events if required.
Check, read and action e-mails from the team mailbox regularly and on a timely basis within the SLA.

Facilities Helpdesk

Support, maintain and update the Helpdesk call logging, the Central Reservations room booking system, Video Conference and Telephone systems.
Log, raise, and monitor Facilities Helpdesk tickets relating to meeting rooms, equipment, or building issues, ensuring timely resolution in line with agreed SLAs.
Act as a point of contact between clients, bookers, and Facilities teams, clearly communicating issues, priorities, and resolution updates.
Track and follow up on outstanding helpdesk requests to ensure completion prior to meetings or events.
Accurately update helpdesk systems with relevant information, actions taken, and outcomes to maintain clear audit trails.
Escalate urgent or critical facilities issues appropriately to minimise disruption to meetings, events, and business operations.

The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Have a positive, outgoing personality and be able to easily build rapport with key stakeholders.
Be proactive, flexible and adaptable, with great attention to detail and ambition to learn and grow.
Display excellent personal presentation and interpersonal skills.
Be computer literate, with excellent communication skills, verbal and written, with a professional telephone and email etiquette.
Demonstrate the ability to work independently and manage own workload.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

client services specialist jobs in wirral, msy

Client Services Specialist - Liverpool

Help to Claim Adviser

Help to Claim Adviser

Business Acceptance Assistant

Senior Caseworker Co-Ordinator

First Response Advisor - Legal Firm

SEO Content Executive

Alcohol Recovery Worker

Corporate Security Officer

Customs Process Administrator

Website Content Creation Assistant

Account Executive

Head of Customer Experience

Customer Care Specialist

Rapid Response Family Support (Complex SEND)

Aircraft Cleaner Driver - Liverpool Airport

Homelessness Support Worker

Post Completion Assistant

Graduate Project Engineer

Customer Experience Manager

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