call handler Work, Jobs in wirral (with Salaries)

Call Handler / Hospitality
Total Training Provision —Birkenhead
- £22,000 - £26,000 a year
- Full-time
- Hospitality
- Customer service
- No experience needed
Quick apply
8d
Claims Handler
Premier Guarantee —Birkenhead
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
14d
ICC Call Handler - Estuary Point, Liverpool
North West Ambulance Service NHS Trust —Liverpool
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
2d
Complaint Handler Debt & Civil Litigation
DCBL —Runcorn
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
FRU Claims Handler
The Granite Group —Liverpool
- £26,938 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Organisational skills
- Flexible schedule
Quick apply
Counter Fraud Claims Handler
The Granite Group —Liverpool
- £26,350 - £34,800 a year
- Full-time
- Hybrid work
- Organisational skills
- Negotiation
- Flexible schedule
Quick apply
Mitigation Team Operational Team Leader
The Granite Group —Liverpool
- £35,948 - £45,216 a year
- Full-time
- Hybrid work
- Management
- Mentoring
- Leadership
- Flexible schedule
Quick apply
Credit Hire Team Leader
The Granite Group —Liverpool
- £35,948 - £45,216 a year
- Full-time
- Hybrid work
- Management
- Mentoring
- Leadership
- Flexible schedule
Quick apply

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Niche Claims Handler
Davies —Preston
Your day to day role will involve communicating with customers via various methods, Inbound and outbound calls, Emails, SMS and also via our automated claims…
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Claims Handler
Premier Guarantee —Birkenhead
Ensure customers are treated fairly at all times, including those who may be vulnerable. Excellent written and verbal communication skills, with the ability to…
14d

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Call Handler / Hospitality

Total Training Provision -
Birkenhead

Quick apply

Job details

Full-time
£22,000 - £26,000 a year
8 days ago

Qualifications

Hospitality
Customer service
No experience needed
Communication skills

Full job description

Customer Service – Hospitality/Call Handler - Immediate Start Available

Start Your Career in Customer Service with Total Training Provision

Total Training Provision is offering an exciting opportunity for individuals looking to begin a career in Customer Service. Successful applicants will receive fully funded Level 2 Customer Service training over 10 days before progressing into potential employment opportunities with employers including Carpenters Solicitors and Hospitality Roles.

This opportunity is ideal for anyone looking to gain professional skills, workplace experience, and direct support into employment.

What You Will Receive:

Level 2 Customer Service qualification:

Understanding customer service principles – what excellent customer service looks like and how to deliver a positive customer experience
Communication skills – professional communication, active listening, telephone skills, email etiquette, and dealing with customers confidently
Handling customer queries and complaints – resolving issues professionally, managing difficult situations, and problem-solving techniques
Understanding customer needs and expectations – identifying customer requirements and delivering high-quality service
Teamwork and workplace professionalism – working effectively with colleagues, professional behaviours, punctuality, and workplace expectations
Working in customer service environments – understanding customer service in settings such as hospitality, offices, contact centres, reception, and professional services
Building confidence and employability skills – preparing for work, improving confidence, interview preparation, and understanding employer expectations
Achieving a recognised Level 2 qualification.
.

Potential Job Roles Available:

Working in Hospitality:
Improved customer interaction skills – learners develop confidence speaking to customers professionally and positively
Handling complaints and difficult situations – learning how to remain calm, professional, and solution-focused with unhappy customers
Communication and teamwork – building the skills needed to work effectively with colleagues in fast-paced environments such as hotels, restaurants, bars, cafés, and events
Creating a positive customer experience – understanding how excellent service improves customer satisfaction and repeat business
Confidence and professionalism – improving workplace behaviours, timekeeping, attitude, and confidence when dealing with members of the public
Problem-solving skills – responding quickly to customer needs and resolving issues professionally

Working in a Call Centre / Customer Contact Roles:

Telephone communication skills – developing confidence speaking to customers clearly and professionally over the phone
Listening and questioning techniques – learning how to understand customer needs, gather information, and provide appropriate support
Managing complaints and difficult conversations – handling challenging calls calmly and professionally
Customer service standards – understanding how to deliver excellent service while meeting customer expectations
Professional communication – building confidence in verbal, written, and digital communication with customers
Confidence in customer-facing environments – preparing learners for busy, target-driven, and customer-focused workplaces
Employability and workplace readiness – helping learners understand employer expectations, teamwork, professionalism, and workplace behaviours

Salary: £22,000 – £26,000 per year

Why Apply?

Fast-track route into employment.
Gain a recognised Level 2 qualification.
Receive interview and CV support.
Access real job opportunities with employers.

Who Can Apply?

This opportunity is suitable for individuals looking to start or progress a career in administration, customer service, office support roles or Hospitality. No previous experience is required.

Apply today with Total Training Provision and take the first step towards your new career.

Quick apply

Refine Your Search

call handler jobs in wirral

Call Handler / Hospitality

Claims Handler

ICC Call Handler - Estuary Point, Liverpool

Complaint Handler Debt & Civil Litigation

FRU Claims Handler

Counter Fraud Claims Handler

Mitigation Team Operational Team Leader

Credit Hire Team Leader

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