Automotive service advisor Work, Jobs in Wishing Tree, Esx (with Salaries)

Customer Service Advisor
GJB Automotives Limited —New Romney
- £24,000 - £29,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Employee discount
Quick apply
1h
Service Advisor
Marshall Motor Group —Ashford
- £27,343 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Workshop Controller - JCB Volkswagen Tunbridge Wells, Kent
JCB Group —Royal Tunbridge Wells
- Full-time
- Customer service
- Driving
- Organisational skills
Parts Advisor
Lookers —Tonbridge
- £30,500 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
Quick apply

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automotive service advisor jobs near wishing tree, esx

Customer Service Advisor

GJB Automotives Limited
New Romney

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Job details

Full-time
£24,000 - £29,000 a year
1 hour ago

Benefits

Company pension
Employee discount

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

Company Overview

GJB Automotives Limited, established in 1970, has built a reputation for excellence and quality workmanship in vehicle maintenance and repair. With over 50 years of experience, we are committed to providing high-quality, personal, and professional services to our customers across Romney Marsh and beyond.

Summary

We are a busy, friendly, and well-established local independent garage looking for an experienced Customer Service Advisor to join our team.

As the first point of contact for our customers, you will play a vital role in delivering exceptional customer service while ensuring the smooth day-to-day running of our front office. This is a fast-paced role that requires excellent organisational skills, professionalism, and a good understanding of the motor trade.

Key Responsibilities

Welcoming customers in a friendly and professional manner.
Answering telephone calls and responding to customer enquiries.
Booking vehicles in for servicing, MOTs, diagnostics, and repairs.
Managing the workshop diary and scheduling appointments.
Liaising with technicians and keeping customers updated on the progress of their vehicles.
Contact customers regarding additional work authorisations.
Preparing estimates, invoices, and processing payments.
Maintaining accurate customer and vehicle records.
General reception and administrative duties.
Delivering outstanding customer service at all times.

Essential Requirements

A minimum of 2 years' experience working as a Customer Service Advisor within a motor garage or automotive workshop is essential. Applications without this experience cannot be considered.
Excellent knowledge of the motor trade and the vehicle service, repair, and MOT process.
Outstanding customer service and communication skills.
Strong computer, administration, and organisational skills.
Ability to work efficiently in a busy, fast-paced environment.
Professional, friendly, and reliable with excellent attention to detail.
Experience using garage management software would be an advantage.

What We Offer

Competitive salary based on experience.
Full-time, permanent position.
Friendly and supportive working environment.
Opportunity to join a respected and well-established local garage.
Long-term career prospects for the right candidate.

If you have the required experience and are passionate about providing excellent customer service in the automotive industry, we'd love to hear from you.

To apply, please send your CV and a covering letter outlining your relevant experience. Only applicants who meet the essential experience requirements will be considered.

Pay: £24,000.00-£29,000.00 per year

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

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automotive service advisor jobs in wishing tree, esx

Customer Service Advisor

Service Advisor

Workshop Controller - JCB Volkswagen Tunbridge Wells, Kent

Parts Advisor

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