Cost manager Work, Jobs in Wisley, Sry (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
2d
Programme Manager (Contract)
Linear Executive Search —London
- £750 - £950 a day
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Software development
Quick apply
2d
Store Manager
Aldi —Guildford
- £52,910 - £69,000 a year
- Management
- Time management
Deputy Finance Manager
East Surrey Hospital —Chertsey
- £51,657 - £58,785 a year
- Full-time
- Accounting
- Organisational skills
- Financial services
- Work from home
- Sick pay
Quick apply
1d
General Manager
Rarebreed Dining —Weybridge South
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
2d
Performance & Insight Manager
Harvey Water Softeners —Woking
- £50,000 - £60,000 a year
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Project Manager (South)
ISS Facility Services —Weybridge
- Analysis skills
- Project management
- Agile
Quick apply
13d
People Operations Manager - Events
Sodexo —Ascot
- Up to £44,000 a year
- Weekend availability
- Microsoft Excel
- Driving
- Organisational skills
- Employee assistance programme
Quick apply
7d
Strategic Sourcing & Procurement Manager ( FAR EAST experience a must)
iwishdesign.com —Islington
- £55,000 - £65,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
Quick apply
6d
Service Delivery Manager
Johnson Controls —Sunbury
- Full-time
- Management
- Customer service
- Leadership
- Employee assistance programme
- Referral programme
Assistant Project Manager (PMO)
WSP —Reading
- Part-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Contracts
- Flexitime
- Work from home
Design Manager
Pret A Manger —London
- £55,000 - £65,000 a year
- Hybrid work
- Hospitality
- CAD
- English
- Annual leave
- Employee discount
9d
General Manager
Longacres —Addlestone
- Monday to Friday
- Management
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
13d
Head of Central Logistics
Nomad Foods —Woking
- Leadership
7d
Finance & Operations Manager
Jewel Home Group Ltd —Bagshot
- £45,000 - £55,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
Quick apply
8d
Assistant Manager / Manager, Capital Projects Cost Consultant, Infrastructure & Real Estate
Deloitte —London
- Hybrid work
- Analysis skills
- Travel
- Contracts
National Operations Manager
DPD Group UK —Reading
- £59,500 a year
- Weekend availability
- Management
- Continuous improvement
- Mentoring
Quick apply
14d
Purchasing Manager
Accent Catering Services Ltd —Staines-upon-Thames
- £63,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
Operations Manager - Autonomous Vehicles
AV Operations Ltd —Hammersmith
- £65,000 - £70,000 a year
- Full-time
- Analysis skills
- In-person
- AI
Quick apply
6d
Deputy Manager
Aldi —Woking
- £14.75 - £15.72 an hour

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Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
2 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

cost manager jobs in wisley, sry

Customer Service Manager

Programme Manager (Contract)

Store Manager

Deputy Finance Manager

General Manager

Performance & Insight Manager

Project Manager (South)

People Operations Manager - Events

Strategic Sourcing & Procurement Manager ( FAR EAST experience a must)

Service Delivery Manager

Assistant Project Manager (PMO)

Design Manager

General Manager

Head of Central Logistics

Finance & Operations Manager

Assistant Manager / Manager, Capital Projects Cost Consultant, Infrastructure & Real Estate

National Operations Manager

Purchasing Manager

Operations Manager - Autonomous Vehicles

Deputy Manager

I want to receive the latest job alerts for cost manager in wisley, sry

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