Service leader Work, Jobs in Witham North, Ess (with Salaries)

Customer Services Team Leader
Eastlight Community Homes —Braintree
- £38,333 a year
- Full-time
- Customer service
- Leadership
- Annual leave
10d
Internal Communications Officer (Headquarters, Chelmsford)
Essex Police and Kent Police —Chelmsford
- From £42,612 a year
- Full-time
- Microsoft Word
- English
- Communication skills
5d
Online Team Leader
Morrisons —Great Totham
- Annual leave
- Employee discount
Quick apply
Retail Supervisor
Toolstation —Witham
- £13.76 an hour
- Full-time
- Employee discount
6d
People & Service Team Leader
River Island —Chelmsford
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Operations Support Manager
Braintree District Council —Braintree
- £41,145 - £45,498 a year
- Weekend availability
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
4d
Service Team Leader
Morrisons —Chelmsford
- Annual leave
- Employee discount
Quick apply
3d
Head of Quality
Calm Futures —Witham
- £60,000 - £70,000 a year
- Full-time
- Bachelor's degree
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
PA to the Head of Felsted School
Felsted School —Felsted
- £45,000 a year
- Monday to Friday
- Communication skills
- School
- Free parking
6d
General Manager - Braintree
The Gym Group —Braintree
- Full-time
- Employee discount
Sales Associate
Ralph Lauren —Braintree
- Hospitality
- Sales
- Merchandising
- Employee discount
10d
Multinational Service Team Leader
QBE —Chelmsford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Management
4d
Learning Support Team Leader
Anglia Ruskin University —Writtle
- £38,784 - £44,746 a year
- Full-time
- University
- Relocation assistance
5d
Sales Support Associate
Ralph Lauren —Braintree
- Hospitality
- Maintenance
- Organisational skills
- Employee discount
10d
General Manager
Popeyes UK —Chelmsford
- £37,000 - £44,000 a year
- Full-time
- Sales
- Employee discount
- Referral programme
Quick apply
Customer Service Manager
World Duty Free Group —Stansted
- Weekend availability
- Sales
- Customer service
- Free parking
- Employee assistance programme
Quick apply
Regional Service Centre Manager
Royal Terberg Group —Witham
- Up to £64,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
4d
One Stop - Shift Leader
One Stop —Wickham Bishops
- £13.66 an hour
- Full-time
- IT
- Communication skills
- Time management
Regional Service Centre Manager
Dennis Eagle —Witham
- Up to £64,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Customer Advisor
Pavers —Braintree
- £13.00 - £13.50 an hour
- 8 hour shift
- Employee discount
Quick apply
1d

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Customer Services Team Leader

Eastlight Community Homes -
Braintree

Apply Now

Job details

Full-time
£38,333 a year
10 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Leadership

Full job description

The Role

We have a fantastic internal opportunity for a dedicated Team Leader to join our Customer Services Team on a permanent, full-time basis!

As a Customer Services Team Leader, you will support the Customer Services Advisors in delivering an outstanding service to our residents, ensuring effective communication with all customers queries. This is a great chance to highlight your ability to manage conflicting priorities and workloads in a fast-paced environment and develop your leadership skills.

In this role you will manage the team by conducting performance reviews, coaching, and training. You will handle escalated customer issues, monitor interactions for quality improvement, and collaborate with other departments to optimise processes. Your duties will also involve managing staffing levels during busy periods, promoting a customer-first mindset with an emphasis on first-time resolution, engaging customers through social media, identifying service improvement opportunities, and supporting frontline duties.

To succeed, you will need proven customer service experience as well as a keen interest in developing your leadership skills. Excellent communication, problem-solving, and decision-making abilities are essential, as is the capacity to handle complex customer issues and manage multiple priorities. You’ll also have experience using customer feedback to drive ongoing improvements.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

£38,333 per annum
Permanent contract, full-time 37 hours per week
Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
30 days annual leave plus bank holidays
Annual wellbeing grant of £200 per annum – Subject to eligibility
Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
A healthcare cash plan, life assurance
Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact [email protected]

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 25th June 2026 at 23:59

Interview Date: Interviews are expected to be held on 2nd or 3rd July 2026 in person at Braintree Hub.

Shortlisted applicants will be asked to complete an assessment prior/during their interview to help with the selection process.

Apply Now

Refine Your Search

service leader jobs in witham north, ess

Customer Services Team Leader

Internal Communications Officer (Headquarters, Chelmsford)

Online Team Leader

Retail Supervisor

People & Service Team Leader

Operations Support Manager

Service Team Leader

Head of Quality

PA to the Head of Felsted School

General Manager - Braintree

Sales Associate

Multinational Service Team Leader

Learning Support Team Leader

Sales Support Associate

General Manager

Customer Service Manager

Regional Service Centre Manager

One Stop - Shift Leader

Regional Service Centre Manager

Customer Advisor

I want to receive the latest job alerts for service leader in witham north, ess

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