Senior administrative associate Work, Jobs in Woburn Sands, Bdf (with Salaries)

Customer Success Officer - Contracted clients
CMP —Royston
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
Practice Manager
Harborough Field (East Northants Primary Care Network) —Rushden
- £45,205.81 - £55,266.43 a year
- Full-time
- Management
- Microsoft Office
- Presentation skills
- Free parking
Quick apply
Associate Producer
Sainsbury's —Milton Keynes
- Employee assistance programme
- Employee discount
6d

More jobs to discover

Find similar jobs that you might be interested in.

CAMHS Admin Manager
Central and North West London NHS Foundation Trust —Milton Keynes
The post holder will lead service wide administrative strategy, ensuring systems and processes support safe care, timely access, national CAMHS access standards…
£49,387 - £56,515 a year
7d
Practice Manager
Hanslope Pre-school —Hanslope
As Practice Manager, you will provide inspirational leadership for the setting, ensuring outstanding standards of care, learning, safeguarding and operational…
From £18 an hour
Quick apply
14d

I want to receive the latest job alerts for senior administrative associate in woburn sands, bdf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior administrative associate jobs near woburn sands, bdf

Customer Success Officer - Contracted clients

CMP -
Royston

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Benefits

Free parking
Casual dress
Sick pay
On-site parking

Qualifications

CRM software
Management
Salesforce
Administrative experience
Organisational skills
Communication skills

Full job description

Overview
CMP is a specialist professional services business, focused on workplace dispute resolution, employee relations and personal development.

We are seeking a dedicated Customer Success Officer working with our contracted clients to join our dynamic team. This role involves building strong relationships with clients, ensuring their satisfaction, and supporting their ongoing success with our services. The ideal candidate will possess excellent communication skills, strong organisational skills with an attention to detail. This position offers an exciting opportunity to contribute to client retention and growth while working in a collaborative environment.

Key Responsibilities

Project Coordination

Act as a central liaison point between clients, associates, Client Relationship Managers, and internal teams
Set up and manage projects across systems
Ensure all case/project information is complete, accurate, and accessible to stakeholders
Allocate associates to work in line with contractual KPIs and operational strategy
Monitor delivery, highlighting risks, capacity issues, and over/under delivery
Attend client meetings and reviews where required

Delivery Management & Reporting

Maintain oversight of project progress, timelines, and volumes
Produce and distribute weekly reporting and contract performance data
Ensure adherence to Quality Delivery Plan standards and contribute to continuous improvement
Manage stakeholder communications and ensure documentation is correct and up to date

Resource & Associate Management

Track associate availability and deployment
Coordinate quality assurance, supervision, and mentoring where needed
Support smooth workflow through query handling and internal coordination

Financial & Commercial Oversight

Monitor budgets and Purchase Order (PO) limits, escalating issues
Check and approve associate invoices against timesheets
Liaise with Finance to raise invoices and close projects

Data Management

Maintain accurate CRM (e.g. Salesforce) and database records
Input evaluation and confidential data, ensuring integrity and compliance

Compliance & Governance

Adhere to company policies, procedures, and H&S requirements
Ensure information security compliance (e.g. ISO27001, CE/CE+)
Follow document control, branding standards, and behavioural framework
Build and maintain positive client and associate relationships

In carrying out these duties the post holder will:

Undertake any other duties reasonably required by the line manager or senior leadership team.

Person Specification

Previous experience in an administrative or coordination role
Experience using CRM systems (e.g. Salesforce), Microsoft 365 desirable
Strong verbal and written communication with high attention to detail
Ability to work in a fast-paced, dynamic team environment
Self-motivated with strong organisational skills
Behavioural Attributes
Confident and professional when engaging with multiple stakeholders
Strong ability to coordinate, prioritise, and manage competing demands

Pay: £27,000.00-£30,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking
Sick pay

Work Location: Hybrid remote in Royston SG8 5NT

Quick apply

Refine Your Search

senior administrative associate jobs in woburn sands, bdf

Customer Success Officer - Contracted clients

Practice Manager

Associate Producer

More jobs to discover

I want to receive the latest job alerts for senior administrative associate in woburn sands, bdf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected