customer experience analyst Work, Jobs in woking, eng (with Salaries)

Business Analyst
Roke Manor Research Limited —Woking
- Agile
Insight Analyst - Shopsmart - Kraft Heinz
Acosta —Woking
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Employee assistance programme
- Life insurance
5d
Data Analyst - Finance
Aristocrat —London
- Full-time
- Microsoft Excel
- Microsoft Outlook
- SQL
1st Line Helpdesk Analyst
FluidOne —Woking
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Customer Service Desk Analyst
M Group —Farnborough
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
4d
Systems Analyst, Customer Experience
Sage —London
- £44,000 - £46,000 a year
- Hybrid work
- Customer service
- SQL
- APIs
- Annual leave
4d
System Analyst (Benefits)
Fix Space Recruitment Ltd —Addlestone
- £16.06 an hour
- Temporary
- Hybrid work
- Windows
- Analysis skills
- Project management
Quick apply
1h
Junior Security Operations Centre (SOC) Analyst
M Group —Guildford
- £25,000 - £32,000 a year
- Windows
- Scripting
- IT
- Annual leave
- Employee assistance programme
2d
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
3d
Business Analyst
Reassured —Basingstoke
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
13d
Scrum Master
Roke —Woking
- Full-time
Customer Success and Support Analyst at everyLIFE Technologies
everyLIFE Technologies —Farnborough
- £27,000 a year
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
10d
Scrum Master
Roke Manor Research Limited —Woking
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
Analyst, Finance
Saputo Inc. —Weybridge
- Full-time
- Continuous improvement
- Free parking
- Employee discount
Online Data Analyst - United Kingdom
TELUS Digital —London
- English
- Machine learning
- IT
Business Analyst
Roke —Woking
- Full-time
- Agile
Revenue Management Analyst
Avis Budget Group —Bracknell Forest
- £32,000 a year
- Hybrid work
- Spanish
- English
- Analysis skills
- Free parking
- Employee assistance programme
Quick apply
Associate EDD Analyst
Corpay —London
- Full-time
- English
- Communication skills
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply

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Business Analyst

Roke Manor Research Limited -
Woking

Apply Now

Job details

Benefits

On-site gym

Qualifications

SAFe
Waterfall
Business analysis
UML
Agile

Full job description

Woking, UK•

Roke, Roke Manor, Romsey, Hampshire, United Kingdom

Job Description

Posted Wednesday, 22 October 2025, 19:00

Great ideas come from different minds. That’s why we bring together engineers, scientists, analysts, and creatives from every background — and give them the trust, tools, and freedom to make a difference. What connects us is the mission: solving meaningful problems and building capability that protects what matters most.

And as the challenges evolve, so do we — working on the technologies that will shape tomorrow, not just today.

Business Analyst
Are you ready to make a real impact? At the forefront of national security, Roke is a trusted partner delivering mission-critical solutions that protect the UK and its interests.
We are seeking a Business Analyst with a passion for solving complex problems, shaping strategic outcomes, and driving transformation in high-stakes environments.

This is your opportunity to work on cutting-edge projects in AI, Cybersecurity, Cloud, Big Data, and Digital Transformation - helping to shape the future of national security.

What You’ll Be Doing:

Engage with senior stakeholders to elicit, analyse, and validate business requirements.
Translate complex business needs into clear, concise documentation and user stories.
Collaborate with architects, engineers, and delivery teams to shape innovative, secure, and scalable solutions.
Support the design and implementation of Target Operating Models and transformation roadmaps.
Facilitate workshops, interviews, and stakeholder engagement sessions.
Contribute to business process reengineering and continuous improvement initiatives.
Ensure traceability of requirements through the delivery lifecycle.
Support bids and proposals, bringing insight and clarity to client challenges.

What You’ll Bring:

We’re looking for individuals with a blend of analytical thinking, stakeholder engagement, and a passion for national security. Ideal candidates will have knowledge in some of the following:
Experience as a Business Analyst in secure or complex environments (e.g., Defence, Intelligence, Law Enforcement).
Strong understanding of business analysis frameworks and methodologies (e.g., BABOK, Agile, Waterfall, SAFe).
Experience with business process modelling (e.g., BPMN, UML) and requirements management tools.
Ability to work across multidisciplinary teams and communicate effectively with technical and non-technical stakeholders.
A proactive, delivery-focused mindset with a commitment to excellence and continuous improvement.

Why Join Roke?
You’ll work with smart, supportive people on projects that genuinely matter, in an environment that values technical excellence, collaboration and continuous learning. We invest in your growth, value diverse thinking and offer flexible working alongside a strong benefits package (including 30 days’ holiday plus bank holidays). Roke combines a 70+ year heritage with the agility to make a real impact.

Where You’ll Work – Woking or Romsey
Woking - You’ll find our Woking site in a modern building on the outskirts of London. Rated excellent for sustainability by BREEAM & Fitwel certified – you’ll feel better for visiting. This site provides key links to our customers in London, is a 5-minute walk from the train station, has secure parking nearby and dedicated cycle storage.

Romsey - You’ll find our Romsey site located within beautiful Hampshire countryside, close to the picturesque New Forest District and not far from a superb stretch of the south coast. This is no corporate concrete jungle; this is a manor house site, with ample parking an on-site gym and a driveway full of daffodils in the spring.

There is an expectation that a proportion of your time may be spent working on client sites in the London area.

Clearance
This role requires candidates to hold valid DV clearance.

If you don’t currently hold DV clearance, but do meet the eligibility criteria, we’d love you to explore other engineering opportunities. Visit our Careers Page.

Eligibility Criteria: Please refer to the gov.uk website for more information.

The Next Step

Click apply, submitting an up-to-date CV. We look forward to hearing from you.

Take a look around the company https://www.roke.co.uk/

Job Details

Pay Type

Salary

Woking, UK,

Roke, Roke Manor, Romsey, Hampshire, United Kingdom

Apply Now

Refine Your Search

customer experience analyst jobs in woking, eng

Business Analyst

Insight Analyst - Shopsmart - Kraft Heinz

Data Analyst - Finance

1st Line Helpdesk Analyst

Customer Service Desk Analyst

Systems Analyst, Customer Experience

System Analyst (Benefits)

Junior Security Operations Centre (SOC) Analyst

Support Analyst

Business Analyst

Scrum Master

Customer Success and Support Analyst at everyLIFE Technologies

Scrum Master

Service Desk Analyst

Analyst, Finance

Online Data Analyst - United Kingdom

Business Analyst

Revenue Management Analyst

Associate EDD Analyst

1st Line support Analyst

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