Senior product manager Work, Jobs in Woking, Eng (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
3d
Product Line Manager MV Switchgear
Eaton —Slough
Senior Product Manager
Readdle Labs —London
- £66,000 - £100,000 a year
- Full-time
- Analysis skills
- In-person
- AI
Quick apply
10d
International Strategy & Operations Senior Manager, Logistics
Whatnot —London
- £149,000 - £210,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
1d
Senior Product Manager
Venatrix —London
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Sales
Quick apply
Product Manager (Senior/Lead)
Spruce —London
- £80,000 - £120,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Product management
Quick apply
Senior Product Manager – CHAPS / RTGS Payments (SME Focus)
Synapri —London
- £110,000 - £120,000 a year
- Hybrid work
- Driving
Senior Product Manager
Bunch —London
- £100,000 a year
- Full-time
- Hybrid work
- Master's degree
- Analysis skills
- No degree
Quick apply
Senior Product Manager
AWTG —London
- Product management
- Agile
- Communication skills
Senior Product Manager
nCino —London
- £56,100 - £95,400 a year
- Full-time
- Computer Science
- Sales
- Presentation skills
Senior Product Manager
Delta Capita —London
- Full-time
- Hybrid work
- Bachelor's degree
- APIs
- Agile
Quick apply
Senior Healthcare Global Product Manager Ostomy
Hollister Europe Limited —Winnersh
- £51,282 - £80,585 a year
- Microsoft Powerpoint
- Marketing
- English
- Annual leave
- Employee assistance programme
Senior Product Manager
YouLend —London
- £80,000 - £100,000 a year
- Hybrid work
- Software development
- APIs
- Agile
- Employee assistance programme
Quick apply
Senior Complaints Manager
British Business Bank —London
- £55,000 - £67,500 a year
- Monday to Friday
- Hybrid work
- Annual leave
- Employee discount
Quick apply
6d
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Senior Product Manager
FalconSmartIT —London
- Remote
- Business development
- Analysis skills
- Project management
Quick apply
Senior Product Manager, Growth
VEED.IO —London
- £95,280 - £119,100 a year
- Day shift
- Sales
- APIs
- School
- Annual leave
- Gym membership
Senior Product Manager
TPXImpact —London
- Product management
- Agile
- Communication skills
- Employee assistance programme
Senior Product Manager
RELX —London
- Full-time
- Financial services
- Communication skills
- Employee assistance programme
- Employee discount
Senior Product Manager
Teya —London
- Full-time
- Bachelor's degree
- Product management
- Communication skills
13d

I want to receive the latest job alerts for senior product manager in woking, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior product manager jobs near woking, eng

Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
3 days ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

senior product manager jobs in woking, eng

Customer Service Manager

Product Line Manager MV Switchgear

Senior Product Manager

International Strategy & Operations Senior Manager, Logistics

Senior Product Manager

Product Manager (Senior/Lead)

Senior Product Manager – CHAPS / RTGS Payments (SME Focus)

Senior Product Manager

Senior Product Manager

Senior Product Manager

Senior Product Manager

Senior Healthcare Global Product Manager Ostomy

Senior Product Manager

Senior Complaints Manager

Senior Customer Success Manager - UK

Senior Product Manager

Senior Product Manager, Growth

Senior Product Manager

Senior Product Manager

Senior Product Manager

I want to receive the latest job alerts for senior product manager in woking, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected