Community service officer Work, Jobs in Woking, Sry (with Salaries)

Mediation and Dispute Resolution Officer
Surrey County Council —Woking
- £42,958 - £46,624 a year
- Hybrid work
- Analysis skills
- Conflict management
- Organisational skills
- Annual leave
- Employee assistance programme
6d
Intelligence Processor
Surrey Police —Woking
- £26,875 - £29,670 a year
- Full-time
- Computer literacy
- Data entry
- Typing
- Annual leave
- Employee discount
11d
Travel Safe Officer
GTS Rail Operations Limited —London
- Customer service
- Conflict management
- Communication skills
- Employee discount
Engagement Officer
Family Voice Surrey —Guildford
- £15 an hour
- Part-time
- Hybrid work
- Computer literacy
- Travel
- Communication skills
Quick apply
Customer Contact Officer
Serco Plc —Victoria
- £30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance programme
Senior Information Governance Officer
Surrey County Council —Woking
- From £38,090 a year
- Hybrid work
- Microsoft Outlook
- IT
- Communication skills
- Annual leave
- Employee assistance programme
4d
Recovery Officer
Runnymede —Addlestone
- £27,178 - £37,589 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Free parking
- Annual leave
14d
ASC Advisory Officer
Surrey County Council —Weybridge
- £34,660 a year
- Part-time
- Hybrid work
- Data entry
- In-person
- Communication skills
- Annual leave
- Work from home
4h
Office Manager - Major Crime Team
Surrey Police —Woking
- £26,875 - £29,670 a year
- Full-time
- Customer service
- Computer literacy
- Research
- Annual leave
- Employee discount
11d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Legal Practice Support Officer
Surrey County Council —Weybridge
- From £31,659 a year
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Registration Support Officer
Surrey County Council —Guildford
- £31,659 a year
- Full-time
- Customer service
- Travel
- Computer skills
- Annual leave
- Employee assistance programme
3d
Police Community Support Officer - Inner London
British Transport Police —London
- £28,486.92 a year
- Weekend availability
- Customer service
- Communication skills
- Annual leave
Quick apply
Customer Admin/Process Support Officer
Islington Council —Islington
- £40,404 - £41,637 a year
- Full-time
- Employee discount
2d
Events & Community Fundraising Officer
Rethink Mental Illness —London
- £26,457 a year
- Full-time
- Remote
- CRM software
- Recruiting
- Annual leave
- Employee assistance programme
School Crossing Patrol Officer
Surrey County Council —Woking
- £12.71 an hour
- Experience working with children
- School
- Employee assistance programme
- Employee discount
Seldom Heard Voices officer
Family Voice Surrey —Guildford
- £14.55 an hour
- Part-time
- Hybrid work
- Travel
- Communication skills
- School
Quick apply
Place Protection Officer
Rushmoor Borough Council —Farnborough
- £33,699 - £39,862 a year
- Weekend availability
- Computer literacy
- Computer skills
- Communication skills
Contracts and Fee Officer
Achieve together —Leatherhead
- £35,000 - £40,000 a year
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Place Partnership Officer
Get Berkshire Active —Marlow
- £32,000 - £36,000 a year
- Part-time
- Hybrid work
- Supervising experience
- Project management
- Leadership
- Free parking
- Work from home
Quick apply
4d

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Mediation and Dispute Resolution Officer

Surrey County Council -
Woking

Apply Now

Job details

Permanent
£42,958 - £46,624 a year
6 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time

Qualifications

Facilitation
Analysis skills
Collaboration with schools and educational staff
Conflict management
Organisational skills
Interpersonal troubleshooting
Communication skills

Full job description

Job Introduction

This permanent role has a starting salary of £42,958 per annum, based on a 36 hour working week.

We have a great opportunity to join our Mediation and Dispute Resolution Team as a Mediation and Dispute Resolution Officer.

We support hybrid working with the right balance. We come together in person for 2 days per week on average, equivalent to 40% of the working week, and support working from home the rest of the time.

Our Offer to You

26 days’ holiday, rising to 28 days after 2 years' service and 31 days after 5 years’ service
Option to buy up to 10 days of additional annual leave
A generous local government salary related pension
Up to 5 days of carer’s leave and 2 paid volunteering days per year
Paternity, adoption and dependents leave
An Employee Assistance Programme (EAP) to support health and wellbeing
Learning and development hub where you can access a wealth of resources
Wellbeing and lifestyle discounts including gym, travel, and shopping
A chance to make a real difference to the lives of our residents

About The Role

The Mediation and Dispute Resolution Team is a developing team within Surrey County Council’s SEND service. Our ambition is to provide a solution-focused, relational and child-centred service which supports earlier resolution, strengthens collaborative working and reduces the need for families to escalate concerns through formal routes, including SENDIST where this can appropriately be avoided.

As a Mediation and Dispute Resolution Officer, you will play an important role in supporting children, young people and families where there is disagreement or emerging dispute in relation to special educational needs and provision. You will work with parents and carers, schools, settings, SEND colleagues and partner agencies to understand the issues, analyse evidence, promote restorative and solution-focused conversations, and help identify constructive ways forward.

This is a varied and rewarding role within a fast-paced statutory environment. You may be facilitating or supporting mediation discussions, representing the Local Authority in mediation, working with colleagues to resolve issues before they escalate, analysing complex case information, or contributing to learning that helps improve practice across the wider SEND system.

We are looking for someone who is confident working in complex and sensitive situations, has strong written and verbal communication skills, and is able to build effective relationships with families, professionals and colleagues. You will need to be organised, analytical and able to manage competing priorities while maintaining a clear focus on improving outcomes for children and young people with SEND.

What You will Be Doing

Supporting the identification, analysis and resolution of SEND-related disagreement at the earliest appropriate point.
Working directly with parents, carers, schools, settings and professionals to support constructive and restorative conversations.
Preparing for, facilitating and representing the Local Authority within mediation and dispute resolution activity.
Analysing case information, statutory paperwork and professional evidence to understand areas of dispute, risk and potential resolution.
Working closely with SEND Tribunal Officers, Area SEND Teams and other colleagues to ensure joined-up case management and clear communication.
Supporting the service to identify themes, learning and opportunities for improvement arising from mediation and dispute resolution activity.
Promoting relational practice, collaborative working and child-centred decision making across the SEND system.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

Knowledge and understanding of SEND statutory processes and the factors that support robust, sustainable decision making.
Experience of working with families, schools, settings or professionals in complex, sensitive or disputed situations.
Experience of mediation, restorative practice, conflict resolution or other approaches that support early resolution and collaborative problem solving.
Strong analytical skills, including the ability to review complex information, identify key issues and consider risk.
Excellent written and verbal communication skills, including the ability to communicate clearly, sensitively and professionally with a range of audiences.
Strong organisational skills, with the ability to manage competing priorities and work within statutory or service timescales.
A commitment to inclusive practice, relational working and improving outcomes for children and young people with SEND.

To apply, we request that you submit a CV and answer the following 4 questions:

Please describe your experience of working within SEND, education, children’s services or another statutory/public sector setting, including how you have used your knowledge of processes, legislation or guidance to support effective decision making.
Give an example of a complex or sensitive situation where you supported a parent, carer, school, setting or professional to move towards resolution. What approach did you take and what was the outcome?
Describe a time when you had to analyse complex information or evidence to identify key issues, risks or options. How did you structure your analysis and communicate your recommendation or next steps?
The Mediation and Dispute Resolution Officer role requires strong relationship-building and communication skills. Please provide an example of how you have worked collaboratively with others to manage disagreement, reduce escalation or support improved outcomes.

Join Surrey County Council and be part of a service that is ambitious, collaborative and dedicated to making a real difference for children, young people and families.

Before submitting your application, we recommend you read the job description and Our Life at Surrey handbook to get an insight into working at Surrey.

The job advert closes at 23:59 on 23rd August 2026 with interviews planned to follow.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. Please contact Rhianwen Best via email on [email protected].

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1 April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we are committed to supporting you with any adjustments you need. We value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Apply Now

Refine Your Search

community service officer jobs in woking, sry

Mediation and Dispute Resolution Officer

Intelligence Processor

Travel Safe Officer

Engagement Officer

Customer Contact Officer

Senior Information Governance Officer

Recovery Officer

ASC Advisory Officer

Office Manager - Major Crime Team

Welfare Advice Officer

Legal Practice Support Officer

Registration Support Officer

Police Community Support Officer - Inner London

Customer Admin/Process Support Officer

Events & Community Fundraising Officer

School Crossing Patrol Officer

Seldom Heard Voices officer

Place Protection Officer

Contracts and Fee Officer

Place Partnership Officer

I want to receive the latest job alerts for community service officer in woking, sry

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