Patient services lead Work, Jobs in Woking, Sry (with Salaries)

Patient Liaison - Customer Services Advisor
Nuffield Health —Woking
- £25,545 a year
- Full-time
- CRM software
- Social media management
- Salesforce
- Employee discount
- Gym membership
Patient Services Manager
Salus Medical Services —Farnborough
- £32,125 a year
- Part-time
- Customer service
- Administrative experience
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply
1d
Addictions Therapy Lead
Priory —Woking
- £41,200 a year
- Full-time
- Supervising experience
- Care plans
- Leadership
- Free parking
- Annual leave
Quick apply
5d
Clinical Compliance Lead
Communitas Clinics —South East London
- From £45,000 a year
- Full-time
- Hybrid work
- Anatomy knowledge
- Travel
- Patient care
Quick apply
11d
Change Manager
Communitas Clinics —Croydon
- Up to £40,000 a year
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
11d
Ambulance Care Assistant
EMED Group —Guildford
- £12.71 an hour
- Full-time
- Patient care
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Privacy Lead – R&D / Chief Patient Office (CPO)
GlaxoSmithKline —London
- £109,500 - £182,500 a year
- Full-time
- Bachelor's degree
- In-person
- AI
23h
Activities and Wellbeing Support Assistant (Woodham & New Haw Day Centre)
Runnymede —Addlestone
- £25,040 - £30,089 a year
- Free parking
- Annual leave
8d
Site Enrollment and Engagement Lead
IQVIA —Reading
- Customer service
- English
- Bachelor's degree
SSCA Cancer Improvement Manager - Band 8a
Royal Surrey NHS Foundation Trust —Guildford
- £59,798 - £67,020 a year
- Full-time
- Analysis skills
- In-person
- Leadership
9d
Implementation Lead
Heim —London
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
Quick apply
Dental Receptionist
Banning Dental Group —Woking
- £13 - £15 an hour
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Flexible schedule
Quick apply
1d
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
11d
Practice Manager
Virginia Water - Langleys Dental Care —Virginia Water
- £34,000 - £37,000 a year
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
General Manager (Business Development – UK and Europe), Molecular Oncology
datar genetics —Guildford
- Full-time
- Doctoral degree
- Master's degree
- Business development
Quick apply
Reparation and Participation Lead
London Borough of Sutton —Carshalton
- £38,256 - £46,968 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
11d
Customer Experience & Events Lead
PROception —London
- £42,000 a year
- Full-time
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
Operations Director - Healthcare FM
Medirest —Chertsey
- Hybrid work
- Negotiation
Divisional Clinical Services Lead
Optical Express Group —London
- Full-time
- Continuous improvement
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Radiology Team Lead
Spire Healthcare —Reading
- Full-time
- Management
- Supervising experience
- Leadership
- Annual leave

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Patient Liaison - Customer Services Advisor

Nuffield Health -
Woking

Apply Now

Job details

Full-time
£25,545 a year

Benefits

Company pension
Employee discount
Gym membership

Qualifications

CRM software
Social media management
Salesforce
Administrative experience
IT
Marketing

Full job description

Customer Services Advisor

Woking Hospital | Customer Service | Permanent contract | Full time |
£25,545 per annum
37.5 hours per week

Nuffield Health is the UK’s largest Healthcare Charity. From our innovative healthcare and leisure facilities to our community access programmes, we’re committed to building a healthier nation. Inside our award-winning hospitals, this starts with commitment to quality and the highest standards of patient care. It starts with you.

The Customer Services Advisor – Marketing & Self‑Pay supports the growth of self‑pay activity and local marketing at Nuffield Health Woking Hospital. The role combines high‑quality customer service, sales enquiry management, and hands‑on marketing support, including social media and short‑form video content creation.

The post holder will support patients who choose to pay directly for their treatment, guide them through pricing and enquiries, and help convert leads into bookings, while also contributing to the hospital’s digital presence and community engagement.

Key Duties & Responsibilities

Marketing & Social Media Support

Support local marketing activity for the hospital
Create, schedule, and manage engaging social media content
Film, edit, and publish short‑form video content (e.g. Instagram Reels, Shorts, LinkedIn video)
Use creative imagery, captions, hashtags, and wording to grow reach, engagement, and followers
Monitor content performance and apply learnings to improve future posts
Support hospital events, open evenings, and community engagement activity
Maintain marketing data, materials, and contact lists

Customer Services & Self‑Pay Enquiries

Manage and nurture self‑pay enquiries received via Salesforce and the Contact Centre
Communicate with patients by phone and email to understand needs and provide information
Produce accurate self‑pay quotes and pricing
Act as a key point of contact throughout the enquiry journey
Support price matching where appropriate to maximise conversion
Liaise with medical secretaries, consultants, and internal teams
Maintain accurate records and updates within Salesforce

Skills & Experience

Essential

Experience in a customer‑facing or administrative role
Confident communicator with strong interpersonal skills
Comfortable using IT systems and social media platforms
Organised, proactive, and willing to learn
Comfortable creating digital content, including short‑form video

Desirable

Experience using Salesforce or a CRM system
Experience supporting marketing or social media activity
Interest in healthcare, marketing, or commercial roles

Knowledge, Skills & Behaviours

Customer‑focused
Commercially aware and business‑minded
Creative with attention to detail
Confident and professional communicator
Competitive, motivated, and results‑driven
Able to manage multiple priorities in a small team

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Woking Hospital

Our Woking Hospital is a leading private hospital in Surrey, South East England. We pride ourselves on providing exceptional standards of treatment and care in our state-of-the-art facilities and CPD programme. Our specialities include Women’s and Men’s health, Orthopaedics, and Eye Care with many more available. We are registered for 27 beds with en-suite facilities on the Ward, two Theatres with facilities including lamina flow and one Minor Operating Theatre, Pre-Assessment,

Physiotherapy clinic, Onsite Pharmacy, Mammography, Xray and Ultrasound, with nine consulting rooms in Outpatients.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.

Apply Now

Refine Your Search

patient services lead jobs in woking, sry

Patient Liaison - Customer Services Advisor

Patient Services Manager

Addictions Therapy Lead

Clinical Compliance Lead

Change Manager

Ambulance Care Assistant

Privacy Lead – R&D / Chief Patient Office (CPO)

Activities and Wellbeing Support Assistant (Woodham & New Haw Day Centre)

Site Enrollment and Engagement Lead

SSCA Cancer Improvement Manager - Band 8a

Implementation Lead

Dental Receptionist

Services Manager

Practice Manager

General Manager (Business Development – UK and Europe), Molecular Oncology

Reparation and Participation Lead

Customer Experience & Events Lead

Operations Director - Healthcare FM

Divisional Clinical Services Lead

Radiology Team Lead

I want to receive the latest job alerts for patient services lead in woking, sry

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