Berkshire Imaging is a consultant-led radiology practice based in Reading, serving patients across Berkshire, London, and the surrounding areas. We work with 24 consultant radiologists and offer a wide range of specialist diagnostic imaging services and treatments to private patients, including ultrasound, CT, and MRI.
We are seeking a full-time Medical Administrative Assistant, working 40 hours per week, to join our busy private medical practice based at Arena Business Centre, Winnersh, Reading. Working hours are Monday to Friday, flexibly between 8:30 am and 5:30 pm; weekend working is not a requirement.
This is an excellent opportunity for an organised and personable administrator, looking to develop experience within a specialist private healthcare environment.
The post is an initial 12-month fixed-term position, with the potential to become permanent for the right candidate.
This office-based role offers exposure to a wide range of private healthcare administrative systems and processes. The position involves regular interaction with patients, consultants and healthcare providers and therefore requires a professional and empathetic approach at all times.
You will also provide general administrative support, including data entry and filing, while working closely with colleagues to ensure an excellent service for our patients, consultants, and hospital partners.
The successful candidate will be based in an 8-person open-plan office and will report directly to the Practice Manager. Full training will be provided by experienced members of the team.
Main Responsibilities:
- Accurate processing of patient and billing data
- Appointment scheduling and diary management
- Handling telephone and email enquiries professionally and efficiently
- Liaising with hospital departments to support referrals and results processing
- Providing general administrative support across the team
- Supporting colleagues during busy periods and annual leave cover
- Using Microsoft Office systems (Outlook, Word, and Excel) and adapting quickly to practice management software, imaging systems, encrypted messaging services and secure cloud-based platforms
The Successful Applicant Will Ideally:
- Have excellent interpersonal and communication skills
- Be highly organised with strong attention to detail
- Be proactive and able to manage time effectively
- Work well both independently and as part of a team
- Be enthusiastic, motivated, and professional
- Have confident IT skills and accurate data entry abilities
Desirable Experience:
- Previous administrative or office experience
- Experience within the NHS or private healthcare, medical administration or customer service environments would be advantageous
Benefits:
· 32 days annual leave including bank holidays
· Enrolment in workplace pension scheme
· Free on-site parking
· Adjacent to Winnersh train station
· Training and development opportunities
· Inclusive and supportive team environment
To apply:
Please submit your CV and a short note outlining your suitability for the role. Early applications are encouraged as interviews may be arranged before the closing date.
Pay: £27,500.00-£29,000.00 per year
Benefits:
- Casual dress
- Free parking
- On-site parking
Application question(s):
- Why do you believe that you would be a good fit for this role at Berkshire Imaging?
Education:
- GCSE or equivalent (required)
Work Location: In person
