Part Time Receptionist
Crowne Plaza Reading —Reading
- £10.85 - £12.71 an hour
- Weekend availability
- Customer service
- Computer literacy
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
4d
House Manager - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- £32,000 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Gym membership
10d
Waiting Staff - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- Up to £13 an hour
- Hospitality
- Customer service
- Communication skills
- Employee discount
- Referral programme
11d
Hotel Receptionist - West Court Retreat
Nirvana Spa & Leisure Ltd —Finchampstead
- £13 an hour
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
- Referral programme
10d
Guest Services Assistant
Pennyhill Park Hotel & Spa —Bagshot
- £16,286 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
9d
Activities Coordinator
Hamberley Care Homes —Reading
- £31,000 a year
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Annual leave
Events Manager
Pennyhill Park Hotel & Spa —Bagshot
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Conference and Banqueting Assistant
Pennyhill Park Hotel & Spa —Bagshot
- £13.05 an hour
- Bar
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Food and Beverage Supervisor
Nirvana Spa & Leisure Ltd —Sindlesham
- £32,760 a year
- Weekend availability
- IT
- Restaurant
- Restaurant experience
- Free parking
- Employee discount
Spa Therapist
Crowne Plaza Reading —Reading
- Weekend availability
- Customer service
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Spa Duty Manager
Pennyhill Park Hotel & Spa —Bagshot
- £29,870 a year
- Hotel
- Organisational skills
- Guest services
- Employee assistance programme
- Employee discount
Food and Beverage Assistant (part time)
Pennyhill Park Hotel & Spa —Bagshot
- £13.05 an hour
- Part-time
- Bar
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
4d
Massage Therapist
Thames Lido —Reading
- Up to £15.97 an hour
- Part-time
- In-person
- Restaurant
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Spa Pool Attendant - Casual
Cliveden House —Maidenhead
- Part-time
- Serving
- Hotel
- Annual leave
Quick apply
10d
Female Housekeeper - Evenings & Weekends
Nirvana Spa & Leisure Ltd —Sindlesham
- Weekend availability
- Communication skills
- Free parking
- Employee discount
1d
Events Duty Manager
The Post Barn —Newbury
- Up to £33,000 a year
- Full-time
- Bar
- Bachelor's degree
- Organisational skills
- Free parking
- Employee discount
Quick apply
8d
Receptionist
Hamberley Care Homes —Reading
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
- Employee assistance programme
Spa Attendant
Pennyhill Park Hotel & Spa —Bagshot
- £21,715 a year
- Weekend availability
- Hotel
- Employee assistance programme
- Employee discount
8d
Receptionist/Administrator
Chiltern Medical Clinic —Goring
- From £27,000 a year
- Full-time
- Customer service
- English
- Hotel
- Free parking
Quick apply
3d
Meeting & Events Sales Coordinator
Crowne Plaza Gerrards Cross —Beaconsfield
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
5d

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Part Time Receptionist

Crowne Plaza Reading -
Reading

Quick apply

Job details

Zero hours contract
£10.85 - £12.71 an hour
4 days ago

Benefits

Employee assistance programme
Employee discount

Qualifications

Customer service
Computer literacy
Organisational skills
Front desk
Communication skills
Hotel experience

Full job description

Part Time Receptionist

Location Description

Crowne Plaza Reading East is a modern, luxury 4-star hotel offering stylish bedrooms, the 2 AA Rosette Caprice Restaurant & Terrace, Monty’s Bar & Lounge, and the Esprit Wellness & Spa with pool, gym, and treatment facilities.

The hotel also features state-of-the-art meetings and events spaces for up to 260 delegates and is conveniently located near the M4 and Winnersh Triangle station, with easy access to Reading, Heathrow, Windsor Castle, and Legoland.

Job Description

We are looking for a friendly, professional, and customer-focused Receptionist to join our Front Office team. As the first point of contact for our guests, you will play a vital role in creating a warm welcome and delivering exceptional service throughout every stage of the guest journey.

Key Responsibilities

Welcome guests in a friendly and professional manner, creating a positive first impression.
Manage guest check-ins and check-outs efficiently using the hotel's property management system.
Handle reservations, amendments, and cancellations accurately.
Answer telephone calls, emails, and guest enquiries promptly and professionally.
Process payments and maintain accurate guest accounts.
Provide guests with information about the hotel, local attractions, and services.
Resolve guest queries and concerns promptly, escalating issues where appropriate.
Coordinate with housekeeping, maintenance, and other departments to ensure a seamless guest experience.
Maintain the reception area to a high standard of cleanliness and presentation.
Follow hotel policies and procedures, including data protection, health and safety, and security requirements.

What We're Looking For

Previous experience in a hotel reception or customer service role is desirable but not essential, as full training may be provided.
Excellent communication and interpersonal skills.
A friendly, positive, and professional approach to customer service.
Strong organisational skills with the ability to multitask in a fast-paced environment.
Good computer literacy and confidence using booking or property management systems.
A flexible approach to working shifts, including evenings, weekends, and public holidays.
A team player with excellent attention to detail and a commitment to delivering outstanding guest experiences.

Troo Benefits

Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars.
Employee Discount Rates: As a TROO Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels and across the IHG portfolio. Extend the adventure to your loved ones with Friend and Family Rates, making your travel dreams a reality at unbeatable prices.
Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.

Quick apply

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