Technical support team Work, Jobs in Wolverhampton, Eng (with Salaries)

1st Line Technical Support
Computors Limited —Wolverhampton
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
12d
EV Battery Dismantler
Recyclus Group Ltd —Wolverhampton
- £38,000 - £45,000 a year
- Overtime
- Data entry
- IT
- Computer skills
Quick apply
3d
Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
3d
Entry level IT Help Desk Support
Komfort —Wednesbury
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
11d
Technical Support - Infrastructure
SCC —Birmingham
- £40,000 - £50,000 a year
- Monday to Friday
- Hybrid work
- Windows
10d
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Walsall
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
Quality Control Inspector
Bolt & Nut Manufacturing Ltd —Bilston
- £13.00 - £15.50 an hour
- Full-time
- Maintenance
- Computer skills
- In-person
Quick apply
5d
First Team Operations & Player Support Officer
Wolverhampton Wanderers FC —Wolverhampton
- Full-time
- English
- Hotel
- Administrative experience
9d
Internal Technical Sales & Support
E C Hopkins Ltd —Birmingham
- £28,000 - £31,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
Senior IT Support Technician / Team Lead
Grainger and Worrall —Bridgnorth
- Up to £35,000 a year
- Full-time
- Windows
- Supervising experience
- Travel
- Free parking
General Operator (Process Shop)
Collins Aerospace —Wolverhampton
- Full-time
- Free parking
- Paid training
9d
Technical Support - Flexicon
Atkore —West Bromwich
- Sales
- Engineering
- ERP systems
- Free parking
- Annual leave
Quick apply
MDM Specialist
Inventus Group Limited —Birmingham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Communication skills
- Work from home
Quick apply
Data Analyst
PDSA —Telford
- £42,783 - £45,350 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Employee assistance programme
- Employee discount
10d
Telecoms Technical Specialist - Core Networks
National Grid Electricity Distribution —Tipton Green
- £63,949 a year
- Hybrid work
- Travel
- Free parking
- Annual leave
Quick apply
12d
Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
5d
Technical Support Advisor
SunbeltRentals —Solihull
- Monday to Friday
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
5d
Assistant Engineer (Civil Engineering)
Civia —Cannock
- From £25,000 a year
- Full-time
- No experience needed
- English
- Microsoft Office
- Free parking
- Flexitime
Quick apply
4d
Technical Support apprentice level 4
Primary Goal —Telford
- £18,500 - £19,500 a year
- Full-time
- English
- Windows
- Linux
Quick apply

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1st Line Technical Support

Computors Limited
Wolverhampton

Quick apply

Job details

Full-time
£28,000 - £32,000 a year
12 days ago

Benefits

Free parking
Casual dress
Annual leave
Discounted or free food
Company pension
Work from home
Canteen
Company events
Car scheme
Sick pay
On-site parking

Qualifications

Microsoft Word
TCP
Microsoft Excel
Microsoft Outlook
Customer service
LAN
Microsoft Office
VoIP
IT support
DNS
Mac OS
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview

We're looking for a proactive, customer-focused 1st Line Support Engineer to join our End User Support team. You'll be the first point of contact for our customers, helping them with everything from laptop issues to network and VoIP phone problems, and making sure their IT just works. It's a great role for developing your skills in a fast-moving MSP environment, working across different systems and technologies for a varied client base.

Duties

Respond promptly to tickets, calls, and emails logged in HaloPSA, delivering a friendly and professional service every time
Diagnose and fix hardware issues with computers, peripherals, and network devices, often using NinjaOne to remotely check and resolve problems
Support users with Microsoft 365 apps (Outlook, Word, Excel, Teams, etc.) and other everyday business software
Troubleshoot software issues across Windows, macOS, and Linux machines
Help set up and support networking basics including LAN, VPN, DNS, firewalls, and Active Directory
Provide first-line support for our CC VoIP phone systems, helping with handsets, call routing, and basic configuration issues
Manage user accounts and permissions in Active Directory and Microsoft 365
Support our Cyber Security products (email security, backup, security awareness training) and help flag or resolve basic security alerts
Work closely with the wider engineering team, escalating trickier issues to 2nd/3rd line where needed
Log every job clearly and accurately in HaloPSA, following our ticketing and documentation processes
Stay current with new technology and suggest ways we can keep improving how we support our customers
You'll also take part in our out-of-hours support rota, covering weekday evenings (6pm–11pm) and weekends on a rotating basis, roughly once a month.

Qualifications

Some experience in an IT support or help desk role
A solid grasp of networking basics: TCP/IP, LAN, DNS, VPNs, and firewalls
Comfortable working across Windows (client and server) and macOS
Experience supporting desktop hardware, peripherals, and tools like Microsoft Office
Familiarity with Active Directory, and ideally HaloPSA (or a similar ticketing system) and RMM tools like NinjaOne
An interest in or basic understanding of VoIP/telephony and cyber security is a bonus, but full training will be given
Good communication skills, able to explain technical things simply to non-technical customers
A keen eye for detail and a logical approach to troubleshooting
Well organised, with the ability to juggle priorities in a busy support environment

This is a great opportunity for someone who wants to build a career in IT support, in a team that genuinely cares about doing right by its customers.

Additional Benefits:

30 days annual leave (including public holidays)
Monthly company lunch
Reward scheme
Salary car sacrifice scheme
2 working from home days

Job Type: Full-time

Pay: £28,000.00-£32,000.00 per year

Benefits:

Canteen
Casual dress
Company events
Company pension
Discounted or free food
Free parking
On-site parking
Sick pay
Work from home

Ability to commute/relocate:

Wolverhampton WV10 9TG: reliably commute or plan to relocate before starting work (preferred)

Experience:

IT support: 1 year (preferred)
Customer service: 3 years (preferred)

Work Location: Hybrid remote in Wolverhampton WV10 9TG

Quick apply

Refine Your Search

technical support team jobs in wolverhampton, eng

1st Line Technical Support

EV Battery Dismantler

Technical Support Advisor

Entry level IT Help Desk Support

Technical Support - Infrastructure

IT Field Support Technician - T2 / Second Line Immediate Start

3rd Line Technical Support Engineer

Quality Control Inspector

First Team Operations & Player Support Officer

Internal Technical Sales & Support

Senior IT Support Technician / Team Lead

General Operator (Process Shop)

Technical Support - Flexicon

MDM Specialist

Data Analyst

Telecoms Technical Specialist - Core Networks

Telecoms Support Desk Engineer

Technical Support Advisor

Assistant Engineer (Civil Engineering)

Technical Support apprentice level 4

I want to receive the latest job alerts for technical support team in wolverhampton, eng

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