Business services officer Work, Jobs in Wolverhampton, Wmd (with Salaries)

Personal Banker - Wolverhampton
State Bank of India (UK) Limited —Wolverhampton
- Up to £27,000 a year
- Full-time
- Sales
- Customer service
- Basic maths
- Referral programme
Quick apply
Business Manager
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Microsoft Outlook
- Organisational skills
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Safety Officer
Arena Racing Company —Wolverhampton
- £40,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Reward & Performance Partner
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Administration Officer
Civic Recruitment Limited —Solihull
- £17.75 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Intelligence Analyst
HM Revenue and Customs —Birmingham
- £42,631 - £46,077 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
22h
Scheduling Planner
Blakemore Logistics —Willenhall
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Annual leave
- Employee discount
Non-Executive Director(s)
LGPS Central —Monmore Green
- Full-time
- Financial services
- Leadership
- Office experience
Quick apply
Technical Business Support Officer
Telford and Wrekin Council —Telford
- £26,403 - £28,142 a year
- Hybrid work
- Microsoft Outlook
- Customer service
- IT
- Free parking
- Annual leave
Community Sport Officer (Wolves Foundation)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- Project management
- First Aid Certification
- Travel
12d
Senior Business Support Officer
Dudley Metropolitan Borough Council —Brierley Hill
- £22,791.66 - £24,292.80 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
5d
Responsible Individual – Children's Home
STARS Children's Care —Walsall
- £80,000 a year
- Full-time
- Childcare
- Supervising experience
- Organisational skills
- Free parking
Quick apply
7d
RBC Enterprise Officer
Birmingham City University —Birmingham
- £35,331 - £39,002 a year
- Full-time
- Hybrid work
- Oracle
- Microsoft Office
- Administrative experience
9d
Technology Strategy and Planning Manager
OSB Group —Wolverhampton
- £62,000 - £72,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- SharePoint
- Annual leave
Business Support Officer
Staffordshire County Council —Stafford
- £26,403 - £27,254 a year
- Microsoft Office
- Administrative experience
- Organisational skills
8d
Childrens Services Business Support Officer
Telford and Wrekin Council —Telford
- £26,403 - £28,142 a year
- Full-time
- Hybrid work
- IT
- Time management
- Free parking
- Employee discount
5d
Contract Officer
Solihull Metropolitan Borough Council —Solihull
- £38,220 - £44,075 a year
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
12d
Chief Digital Commerce Officer
eStoreSpace Digital Solutions Ltd. —Birmingham
- £126,000 - £163,000 a year
- Full-time
- Marketing
- Master's degree
- Bachelor's degree
- Health & wellbeing programme
- Gym membership
Quick apply
Group HR Resourcing Officer
Bristow and Sutor Group —Redditch
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
Security Officer
ASEL —Darlaston
- £13.45 an hour
- Part-time
- School
- Employee assistance programme
- Employee discount
7d

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business services officer jobs near wolverhampton, wmd

Personal Banker - Wolverhampton

State Bank of India (UK) Limited -
Wolverhampton

Quick apply

Job details

Permanent | Full-time
Up to £27,000 a year

Benefits

Company pension
Company events
Private medical insurance
Referral programme

Qualifications

Sales
Customer service
GCSE
Basic maths
English
Bachelor's degree
Customer relationship management
Financial services
Communication skills
Banking
Retail sales

Full job description

OVERVIEW

To assist the branch in meeting its sales objectives by delivering 1st class customer care to existing clients and by the acquisition, and retention of new clients by developing and strengthening new clients’ relationships.

JOB RESPONSIBILITY

Identifies and pursues sales opportunities through client referrals, SBI internal networks, corporate relationships, and personal network.
Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes State Bank of India UK as the preferred provider of banking services.
Establishes and maintains the highest level of customer care and delivery standards ensuring customer queries and complaints are addressed in a prompt and amenable manner and where applicable, directed to the relevant department on the client’s behalf.
Identifies and pursues opportunities to cross sell products and services to existing clients, through regular telephone &/or face to face contact and on-going relationship building.
Fosters and maintains a welcoming, professional and service oriented atmosphere within the banking hall.
To support the branch’s business development initiatives by promoting and attending business development and sales events.
To process ‘new account’ applications including NRI, postal service and other miscellaneous service requests.
Preparation of DCS for service requests.
To handle all postal service requests.
To prepare AML Risk Matrix and check lists for account opening.
Responsible for logging and maintenance of postal register.
Designated as cover for the alternate Personal Banker position as and when required.
Responsible for operating cash and attending to customers and maintenance of the cash register, ensuring compliance with the policies and procedures of the bank.
Responsible for processing of Remittances.
Responsible for the maintenance of AML format for Cash of more than £9000 on a daily basis.
Responsible for despatching cheques for remittances.
Responsible for providing cover for clerical staff as and when required
Undertakes any other responsibility as delegated by the Area Branch Manager or so designated senior officer.

COMPETENCY

Excellent Networking skills.
Excellent Sales Skills.
Excellent Interpersonal skills.
Excellent oral and written communication skills.
Retail Sales experience.
Ability to establish credibility and rapport; be friendly and personable and looks for ways to benefit the customer’s financial relationship.
Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills.
Understands how to present features, and benefits of products and services to customers with differing needs.

KEY INTERACTIONS/NETWORKS/DOTTED LINE RELATIONSHIP

Works closely with all the stakeholders in the branch and be an active member of the branch jigsaw.
Will be involved in the external activities such as customer visits, business events, and corporate visits.
Reporting directly to Area Branch Manager but will work closely with BDM & Head of Sales.

REPORTING RELATIONSHIP

Reports to Area Branch Manager.

PERSON SPECIFICATION

Identifies and develops opportunities; innovates and make things happen.
Self-driven and self-reliant – set aims and targets, and leads by example.
Results oriented.
Self-assured and confident.
Prior experience in a similar role would be advantageous.

CONTACTS

In all contacts the post holder will be required to present a good image of the State Bank of India as well as maintaining constructive relationships.

NOTES

The State Bank of India reserves the right to alter the content of this job description after consultation to reflect changes to the job or services provided, without altering the general character or level of responsibility.
Reasonable adjustments will be considered as required by the Disability Discrimination Act.
The duties described in this job description must be carried out in a manner which promotes equality of opportunity, dignity and due respect for all employees and service users and is consistent with the State Bank of India Bank’s Equal Opportunities Policy.

Job Types: Full-time, Permanent

Pay: Up to £27,000.00 per year

Benefits:

Company events
Company pension
Private medical insurance
Referral programme

Application question(s):

How soon can you join?
Why are you interested in this vacancy?
Have you read the Job Advertisement and Description?

Education:

Bachelor's (preferred)

Experience:

Customer relationship management: 2 years (preferred)
UK Banking: 1 year (preferred)
Banking: 2 years (preferred)
Financial services: 2 years (preferred)

Language:

English (preferred)

Licence/Certification:

Banking related certifications (preferred)

Work authorisation:

United Kingdom (required)

Willingness to travel:

25% (preferred)

Work Location: In person

Quick apply

Refine Your Search

business services officer jobs in wolverhampton, wmd

Personal Banker - Wolverhampton

Business Manager

Safety Officer

Reward & Performance Partner

Administration Officer

Intelligence Analyst

Scheduling Planner

Non-Executive Director(s)

Technical Business Support Officer

Community Sport Officer (Wolves Foundation)

Senior Business Support Officer

Responsible Individual – Children's Home

RBC Enterprise Officer

Technology Strategy and Planning Manager

Business Support Officer

Childrens Services Business Support Officer

Contract Officer

Chief Digital Commerce Officer

Group HR Resourcing Officer

Security Officer

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