customer experience manager Work, Jobs in wolverhampton, wmd (with Salaries)

Customer Service Advisor
Culligan UK limited —Wolverhampton
- £25,618 a year
- Full-time
- Salesforce
- Microsoft Office
- IT
- Employee assistance programme
- Sick pay
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Crematorium Manager
WesterleighGroup —Essington
- £35,800 - £42,000 a year
- Weekend availability
- Management
- Travel
- IT
- Free parking
- Employee discount
Resourcing Officer
Walsall Healthcare NHS Trust —Walsall
- £28,392 - £31,157 a year
- Full-time
- Remote
- Human resources
1d
Deputy Store Manager
Lidl —Wolverhampton
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Bar staff / 1470 - The Sir Henry Newbolt, Bilston
J D Wetherspoon plc —Bilston
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
4d
Store Manager
Aldi —Burntwood
- £52,910 - £69,000 a year
- Annual leave
Parts Manager
Lookers —Wolverhampton
- £45,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply
9d
Store Manager
Lidl —Walsall
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
4d
Warehouse Manager
Furniture Village —Wednesbury
- £41,000 - £45,100 a year
- Full-time
- Employee discount
Quick apply
Team Manager
Walsall Council —Walsall
- £51,356 - £54,495 a year
- Full-time
- English
- Flexitime
2d
Customer Service Delivery Manager
Technical Drive Ltd —Bromsgrove
- Up to £40,000 a year
- Full-time
- Customer service
- Presentation skills
- Contracts
Quick apply
Deputy Manager
Flying Tiger Copenhagen —Merry Hill
- Weekend availability
- Management
- Leadership
- Communication skills
1d
Project Manager
Quanex —Wolverhampton
- Full-time
- Project management
- Bachelor's degree
- Agile
- Employee assistance programme
Quick apply
Deputy Manager
Iceland —Dudley
- £31,000 - £33,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
Event Sales Manager
Grand Station —Wolverhampton
- £26,437 - £38,842 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
5d
Assistant Manager
Halfords —Wolverhampton
- £29,081 - £40,893 a year
- Full-time
- Management
- Maintenance
- Driving
- Annual leave
- Employee discount
Customer Service Advisor
ASSA ABLOY —Willenhall
- Sales
- Customer service
- Administrative experience
Warehouse Manager M/F/X
PIP Global Safety —Wolverhampton
- Overtime
- Management
- ERP systems
- English
Branch Assistant
Epwin Group PLC —Wolverhampton
- Full-time
- Driving
- Organisational skills
- IT
- Annual leave
- Employee discount

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customer experience manager jobs near wolverhampton, wmd

Customer Service Advisor

Culligan UK limited -
Wolverhampton

Quick apply

Job details

Full-time
£25,618 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Sick pay
On-site parking

Qualifications

Salesforce
Microsoft Office
IT
Communication skills

Full job description

Here at Culligan UK Ltd we have developed a culture of putting our customers at the heart of everything we do and that has been vital in driving us to becoming the UK's leading specialists at providing drinking water solutions.

As a Customer Service Advisor, your primary responsibility will be to provide excellent service to all Culligan UK Customers via our responsive contact service. In this role first line role we will provide assistance to a wide range of customer queries, from invoice help and water orders, to repairs & services.

Through working closely with Customer Experience Managers and wider departments, you will play a pivotal role in developing strong customer relationships whilst driving continued business success.

Working Hours: Monday-Friday 8:45am-17:00pm

Key Responsibilities:

Provide excellent customer service via inbound calls and Salesforce cases.
Resolve customer queries efficiently at first contact wherever possible.
Contribute to Net Promoter Score (NPS) and overall Customer Satisfaction by delivering a positive experience.
Accurately log and manage cases in Salesforce, ensuring timely follow-up and resolution.
Collaborate with internal teams to escalate and resolve complex issues.
Ensuring relevant systems and date are accurately updated.
Maintain up-to-date knowledge of products, services, and processes.

Requirements

Excellent communication and problem solving skills
Ability to work well independently & as part of a team
IT Literate - Good experience working with Microsoft Office Suite

Benefits

23 Days Holiday + Bank Holidays
Company Pension Scheme
Company Sick pay (after qualifying period)
Cycle to Work Scheme Available
Employee Reward & Discount Platform
24/7 access to Employee Assistance Program through Health Assured
Access to on-going learning and development via our online learning platforms
Onsite parking available
Lie Assurance Scheme

Quick apply

Refine Your Search

customer experience manager jobs in wolverhampton, wmd

Customer Service Advisor

Customer Relationship Manager

Crematorium Manager

Resourcing Officer

Deputy Store Manager

Bar staff / 1470 - The Sir Henry Newbolt, Bilston

Store Manager

Parts Manager

Store Manager

Warehouse Manager

Team Manager

Customer Service Delivery Manager

Deputy Manager

Project Manager

Deputy Manager

Event Sales Manager

Assistant Manager

Customer Service Advisor

Warehouse Manager M/F/X

Branch Assistant

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