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UK Conversion Assistant (FEHW)

University of Wolverhampton -
Wolverhampton

Apply Now

Job details

Permanent
£25,949 - £26,093 a year
6 days ago

Benefits

Free parking
Cycle to work scheme
Free flu jabs
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme
On-site parking

Qualifications

Doctoral degree
Customer service
Communication skills

Full job description

This is an exciting opportunity to join our UK Conversion Team as a Conversion Assistant (FEHW), playing a key role in supporting prospective students from application through to enrolment.

UK Conversion Assistant (FEHW)

This is an exciting opportunity to join our UK Conversion Team as a Conversion Assistant (FEHW), playing a key role in supporting prospective students from application through to enrolment. You will provide essential logistical and organisational support to deliver a range of events and activities, with primary responsibility for those linked to the Faculty of Education, Health and Wellbeing. Working closely with the Conversion Officer, you will help create engaging experiences that encourage applicants to take the next step in their journey.

You will coordinate and support events such as applicant days, interviews, and conversion activities, while also managing applicant enquiries and non-standard admissions queries. The role involves close collaboration with admissions teams, academic colleagues, and wider recruitment staff to ensure a smooth and joined-up approach. You will also contribute to key institutional activity, including Confirmation and Clearing, and support the effective use of systems to track and enhance conversion activity.

We’re looking for a highly organised, proactive individual with strong communication and customer service skills, who thrives in a fast-paced environment and enjoys working collaboratively. This role offers valuable experience across events, recruitment, and applicant engagement, with occasional evening and weekend work required to support events.

For further information or an informal discussion please contact Laura Wright (UK Conversion Manager) - [email protected]

University of Wolverhampton Recruitment Statement

Freedom of Speech and Academic Freedom

The University of Wolverhampton recognises and protects the rights to freedom of speech and academic freedom, within the law.

We are committed to ensuring that lawful expression of ideas, beliefs and opinions — including those that may be controversial or unpopular — does not result in disadvantage in recruitment, employment or progression.

An offer of employment at the University of Wolverhampton will never be denied based on an individual’s lawful expression of their beliefs, ideas or opinions.

Equality, Diversity and Inclusion

The University of Wolverhampton is an equal opportunities employer and welcomes applications from all sections of the community.

We are committed to:

preventing unlawful discrimination and harassment.
promoting equality of opportunity.
fostering an inclusive environment where colleagues are treated with dignity and respect.

We strive to create a workplace in which colleagues have the confidence and freedom to be themselves, while working professionally and in accordance with equality legislation and University policies.

Guidance on AI-Assisted Applications

We recognise that applicants may use AI tools to support the preparation of their applications. However, submissions must reflect your own experience, achievements and motivations.

We want to understand what you personally bring to the role. Please ensure your application accurately represents your own voice and capabilities.

Flexible Working

We recognise the value of flexible working arrangements and are open to discussion wherever possible.

Your Benefits:

Competitive salaries
Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme.
Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
Free Will Writing Service – Complimentary will drafting for employees and their partners.
IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.

Supporting Your Health & Wellbeing

Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
Eyecare Support – Free eVoucher for eye tests and glasses contribution.
Flu Vouchers – Free flu vaccinations for staff.
Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.
Chaplaincy & Prayer Rooms – Access to multi-faith chaplaincy services.

Valuing You:

Generous Annual Leave (see table below)
Flexible & Agile Working – Flexible and Hybrid working arrangements.
Free On-site Parking – available across campuses.
Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.
Tusker Electric Vehicle Scheme – Electric cars via salary sacrifice.
Employee Discounts – Savings on groceries, fashion, and entertainment.
Travel Discounts – Up to 10% off holidays through Sodexo Circles.

Training and Development

Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
Library Access – Staff have access to books and resources at our onsite libraries.
Staff Scholarship Scheme – Funding for part-time higher education, up to PhD level.
Leadership and Management Development – Access to training opportunities to support you with advancing in your career.

Apply Now

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