Home solutions advisor Work, Jobs in Wolverhampton, Wmd (with Salaries)

Retail Customer service & Sales Advisor
PJH Group —Wolverhampton
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Phone etiquette
- Free parking
- Work from home
Quick apply
SMART METER BOOKING ADVISOR - DOOR TO DOOR
Smart 3 Solutions Ltd —Wolverhampton
- From £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
Quick apply
3d
Careers Advisor
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
- Education
- Care plans
Customer Service Advisor – Control Tower
The AA —Oldbury
- £26,750 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
2d
Home Energy Advisor
M Group —Birmingham
- £31,373 a year
- CRM software
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
6d
Enquiry Centre Advisors
Capita —Stafford
- From £26,227.50 a year
- Full-time
14d
Trainee Protection Advisor
PRIMIS Mortgage Network —Wolverhampton
- £25,000 a year
- Full-time
- Sales
8d
Technology Sales Executive
Softcat —Birmingham
- £24,570 a year
- Communication skills
- School
- Flexible schedule
Inbound Enquiry Centre Advisors - Stafford
Capita Health Assessment Advisory Service —Stafford
- From £26,227.50 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Human Resources (HR) Advisor - Midlands
Ministry of Justice —Birmingham
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Travel
- Annual leave
- Employee discount
7d
Reward and Benefits Co-Ordinator
Halfords —Redditch
- £30,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
1d
Junior Commercial Advisor
Verisure Services (UK) Limited —Wolverhampton
- £3,800 a month
- Full-time
Quick apply
Customer Experience Advisor
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave
Casual Sales Assistant
Frasers —Telford
- Part-time
- Hospitality
- Employee discount
Quick apply
Advisor - HR Data & Systems
Homes England —Birmingham
- £34,487 - £40,222 a year
- Full-time
- Hybrid work
- Presentation skills
- Human resources
- SharePoint
- Annual leave
- Employee assistance programme
2d
Physical Security Advisor
National Crime Agency —Birmingham
- £55,575 a year
- Part-time
- Hybrid work
- Military
- Project management
- Presentation skills
- Annual leave
3d
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
- Annual leave
Quick apply
Occupational Health Advisor
Optima Health —Oldbury
- Up to £45,000 a year
- Full-time
- Hybrid work
- Case management
- Travel
- Paid training
- Annual leave
Service Advisor
Rygor Auto —Kidderminster
- Full-time
- Customer service
- Communication skills
- Health & wellbeing programme
- Annual leave

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home solutions advisor jobs near wolverhampton, wmd

Retail Customer service & Sales Advisor

PJH Group -
Wolverhampton

Quick apply

Job details

Permanent | Full-time
£25,000 a year

Benefits

Free parking
Additional leave
Cycle to work scheme
Company pension
Work from home
Company events
Employee discount
Gym membership
Life insurance
Sick pay
On-site parking

Qualifications

Customer service
Complaint handling
Technical support
IT
Phone etiquette
Communication skills

Full job description

Join a Market Leader

We are proud to be at the forefront of the bathroom industry, supplying quality products and delivering outstanding service to customers across the UK. As we continue to grow, we are looking to recruit a Retail Customer Service & Sales Advisor to join our team at our flagship Wolverhampton site. Reporting to the Retail Contact Centre Manager, this is an opportunity to join a fast-moving business where customer service, teamwork and continuous improvement are genuinely valued.

The Role

This is a busy, varied and rewarding role supporting our retail customers from initial order through to delivery and aftercare. We are looking for someone who thrives in a fast-paced customer-facing environment, enjoys solving problems and takes pride in delivering excellent service every day. You will be confident working across multiple systems, managing a high volume of enquiries and balancing speed with accuracy. Just as importantly, you will be comfortable interpreting product specifications, understanding technical information and explaining it clearly to customers and colleagues. The role would particularly suit someone with experience in customer service, contact centres, retail operations, credit control or technical support. You do not need previous bathroom industry experience. We provide a full induction, structured training and ongoing support to help you become confident in our products, systems and processes.

Key Responsibilities

Deliver excellent day-to-day service to retail customers by phone and email.
Process customer orders, returns and account queries accurately.
Support customers with delivery, aftersales, replacement and spare part enquiries.
Resolve issues professionally, liaising with internal teams and manufacturers where required.
Maintain clear and accurate customer records across internal systems .
Interpret product specifications, technical information and diagrams to provide accurate guidance and solutions.
Investigate product or technical issues and recommend suitable outcomes.
Support product quality checks, compliance and reporting processes.
Contribute to team targets, service standards and continuous improvement.
Carry out other reasonable duties in line with the needs of the business.

Experience & Skills

Essential

Previous customer service experience.
Experience working in a fast-paced environment with changing priorities.
Strong communication skills, both written and verbal.
Confident using computer systems and learning new processes quickly.
Strong attention to detail and accurate administration skills.
Ability to understand and communicate technical or product information clearly Calm, organised and professional approach under pressure.
Positive attitude with a strong focus on customer outcomes.

Highly Desirable

Background in credit control.
Background in technical support.
Experience handling complaints, aftersales or service cases .
Experience working to targets, KPIs or service standards.

What We Offer

Full induction and ongoing training programme.
Hybrid working opportunities.
Additional leave.
Company pension.
Sick pay.
Life insurance.
Employee discount.
Gym membership.
Cycle to work scheme.
Company events.
Christmas gift.
On-site parking.

Why Join Us?

This is an opportunity to build a long-term career with a successful and growing business that invests in its people, systems and service standards.

If you enjoy working at pace, helping customers and being part of a supportive team, we’d love to hear from you

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Gym membership
Life insurance
On-site parking
Sick pay
Work from home

Application question(s):

How many years of experience do you have in a customer- facing role?

None
Less than 1 year
1-2 years
3+ years

Are you comfortable managing a high volume of customer calls, emails or queries in a fast paced environment?

Yes
No

How confident are you using multiple computer systems while dealing with customers?

Very Confident
Confident
Basic
Not confident

Are you able to reliably commute to Wolverhampton, Monday-Friday?

Yes
No

Work Location: Hybrid remote in Wolverhampton WV10

Quick apply

Refine Your Search

home solutions advisor jobs in wolverhampton, wmd

Retail Customer service & Sales Advisor

SMART METER BOOKING ADVISOR - DOOR TO DOOR

Careers Advisor

Customer Service Advisor – Control Tower

Home Energy Advisor

Customer Service Advisor

Enquiry Centre Advisors

Trainee Protection Advisor

Technology Sales Executive

Inbound Enquiry Centre Advisors - Stafford

Human Resources (HR) Advisor - Midlands

Reward and Benefits Co-Ordinator

Junior Commercial Advisor

Customer Experience Advisor

Casual Sales Assistant

Advisor - HR Data & Systems

Physical Security Advisor

Customer Experience Manager (CXM)

Occupational Health Advisor

Service Advisor

I want to receive the latest job alerts for home solutions advisor in wolverhampton, wmd

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