Investigations analyst Work, Jobs in Wolverhampton, Wmd (with Salaries)

Business Analyst
Echo Managed Services —Walsall
- Full-time
- Salesforce
- English
- Bachelor's degree
- Free parking
- Employee discount
Financial Crime Compliance (FCC), Anti-Bribery & Corruption, Analyst/Associate – Birmingham
Goldman Sachs —Birmingham
- Full-time
- English
- Microsoft Office
- Analysis skills
- Employee assistance programme
Quality Coordinator
UK Public Analysts —Wolverhampton
- Part-time
- Laboratory experience
- Analysis skills
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Marcus by Goldman Sachs, Fraud Investigations and Operations Team Leader, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Employee assistance programme
SOC Analyst L1
NTT Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
Tier 1 Complaints Officer
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
13d
SOC Analyst L1
NTT Data UK —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
Head of Security Operations
OSB Group —Wolverhampton
- £120,000 - £135,000 a year
- Full-time
- Hybrid work
- Management
- Annual leave
1d
Technical Analyst
Capgemini —Birmingham
- Hybrid work
- Azure
- SQL
- AWS
Internal Audit, GBM Public FICC Business Audit, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Project management
- Accounting
- Organisational skills
- Employee assistance programme
Cyber Security Ops Analyst
OneAdvanced —Birmingham
- Weekend availability
- Hybrid work
- Analysis skills
- Continuous improvement
- IT
- Employee assistance programme
- Bereavement leave
Supply Chain Analyst
SNG Barratt Group —Bridgnorth
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
Quick apply
Senior Intelligence Tactical Analyst
National Crime Agency —Birmingham
- £3,375 - £53,493 a year
- Part-time
- Hybrid work
- Analysis skills
- Supervising experience
- Presentation skills
- Annual leave
9d
Intelligence Tactical Analyst Manager
National Crime Agency —Birmingham
- £4,218 - £55,575 a year
- Part-time
- Hybrid work
- Analysis skills
- Supervising experience
- Presentation skills
- Annual leave
6d
ICT Service Desk Analyst
Birmingham Women's and Children's NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
- IT
- Communication skills
17h
Junior SOC Engineer
NTT Data UK —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
Junior SOC Engineer
NTT Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Azure
SOC Operations Technical Lead
LRQA group —Birmingham
- Leadership
- Communication skills
Senior Manager - Dispute Advisory Services
KPMG —Birmingham
- Full-time
- Microsoft Office
- Business development
- Contracts
Marcus by Goldman Sachs, MI Manager, Savings Analytics & Forecasting, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Computer Science
- SQL
- AWS
- Employee assistance programme

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investigations analyst jobs near wolverhampton, wmd

Business Analyst

Echo Managed Services -
Walsall

Apply Now

Job details

Full-time

Benefits

Free parking
On-site gym
Company pension
Employee discount
Gym membership
On-site parking

Qualifications

Jira
Waterfall
Salesforce
Business analysis
Visio
English
Bachelor's degree
Confluence
Agile
Business
Communication skills
Information Technology

Full job description

Job Title Business Analyst

Location Walsall, West Midlands

Package Competitive

Echo Managed Services are looking for an experienced and highly analytical Business Analyst to join our Software Services team. Based in our Walsall office, you will be part of a high‑performing Business Analysis practice supporting the successful implementation, enhancement, and optimisation of our SaaS billing and CRM products.

The Role:

Working closely with clients, technical teams, and product specialists, the Business Analyst will translate business needs into clear, actionable requirements and support delivery across the full project lifecycle. This role is ideal for someone who thrives in a dynamic environment, enjoys problem‑solving, and can confidently engage with stakeholders at all levels.

Key Responsibilities

Support the implementation of our SaaS billing and CRM platform across discovery, business process alignment, development, UAT, and go‑live.
Provide analytical support for legacy billing products, including issue investigation, change request evaluation, and impact assessments.
Develop a deep understanding of our products to demonstrate features and support successful client adoption.
Capture, interpret, prioritise, and refine business requirements, producing high‑quality user stories, acceptance criteria, and functional specifications.
Maintain and groom client‑specific product backlogs in collaboration with Product and Engineering teams.
Identify opportunities for product enhancements and contribute to roadmap discussions.
Act as the key liaison between clients and technical teams, ensuring clarity and alignment on requirements and design decisions.
Communicate complex scenarios and technical concepts to non‑technical stakeholders in a clear and structured way.
Build strong relationships across client organisations and internal teams to support successful delivery outcomes.

What You’ll Need:

Competencies / Experience / Knowledge

Minimum 6 years’ experience as a Business Analyst, including experience working with international/off‑shore teams.
Strong background in producing functional specifications, user stories, and acceptance criteria.
Skilled in shaping work packages to support effective delivery and estimation.
Proficient with process‑modelling tools such as Microsoft Visio.
Hands‑on experience with Jira and Confluence.
Familiarity with Lucidchart, Miro, or similar whiteboarding tools.
Experience working across both Agile and Waterfall methodologies.
Excellent analytical, communication, and stakeholder‑management skills.
Exceptional spoken English and confident communication style.
Familiarity with utility billing systems and CRM applications.
Experience with Salesforce (Salesforce certifications highly advantageous).

Education / Qualifications

Bachelor’s degree in Business, Operations, IT, or a related field.
Business Analysis certifications (e.g., CBAP, CCBA, or equivalent) are an advantage.

What You’ll Get in Return:

A competitive salary
Pension scheme with employer contributions
20 days holiday + bank holidays
A supportive and collaborative work environment where your ideas and contributions are highly valued
Mentorship and guidance from experienced professionals
24/7 GP service.
Access to my premier benefits – store discounts.
Employee Well-being programme
Free onsite parking
Onsite Gym

Who we are:

Part of the South Staffordshire group, Echo Managed Services is a leading provider of billing software and outsourced customer service solutions. We pride ourselves on delivering outstanding results for our clients and cultivating a culture of innovation and growth. Join our team and become part of a forward-thinking organisation that values collaboration, integrity, and continuous improvement.

Apply Now

Refine Your Search

investigations analyst jobs in wolverhampton, wmd

Business Analyst

Financial Crime Compliance (FCC), Anti-Bribery & Corruption, Analyst/Associate – Birmingham

Quality Coordinator

Marcus by Goldman Sachs, Fraud Investigations and Operations Team Leader, Analyst, Birmingham

SOC Analyst L1

Tier 1 Complaints Officer

SOC Analyst L1

Head of Security Operations

Technical Analyst

Internal Audit, GBM Public FICC Business Audit, Analyst, Birmingham

Cyber Security Ops Analyst

Supply Chain Analyst

Senior Intelligence Tactical Analyst

Intelligence Tactical Analyst Manager

ICT Service Desk Analyst

Junior SOC Engineer

Junior SOC Engineer

SOC Operations Technical Lead

Senior Manager - Dispute Advisory Services

Marcus by Goldman Sachs, MI Manager, Savings Analytics & Forecasting, Associate, Birmingham

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