Senior client manager Work, Jobs in Wolverhampton, Wmd (with Salaries)

Client Services Manager
Furdeco —Bloxwich
- £30,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
4d
Branch Manager
Concentric Sales & Lettings —Wolverhampton
- £55,000 - £75,000 a year
- Full-time
- Management
- Sales
- Customer service
Quick apply
4d
Group Human Resources Manager
Spray Tanker Services Ltd —Featherstone
- £55,000 - £60,000 a year
- Full-time
- Microsoft Office
- Human resources
- Organisational skills
Quick apply
Senior Project Manager
4 Construction Management Ltd —Birmingham
- £50,000 - £70,000 a year
- Full-time
- Computer literacy
- Project management
- Contracts
- Work from home
- Sick pay
Quick apply
6d
FM Account Manager
Culligan UK limited —Wolverhampton
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Business development
- Employee assistance programme
- Employee discount
Quick apply
Business Development Manager (BDM)
Fireguard Global ltd —Willenhall
- £55,000 - £55,500 a year
- Full-time
- Sales
- Business development
- Analysis skills
- Free parking
- Work from home
Quick apply
12d
Digital Operations Manager
Martoccia Digital Services Ltd —Birmingham
- £58,586.00 - £74,472.53 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Health & wellbeing programme
- Flexitime
Quick apply
3d
Business Development Manager
Culligan UK limited —Wolverhampton
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Senior Social Worker
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Hybrid work
2d
Senior Commercial Manager
Strabag —Shirley
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4h
Client Advisory Manager
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Employee Relations Specialist
Fox HR —Wolverhampton
- £37,000 - £42,000 a year
- Part-time
- Hybrid work
- Travel
- Human resources
- Data entry
Quick apply
6d
Senior accountant / Client Manager with Progression available
Hollingsworth and Co Limited —Telford
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Accounting
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Sales and Events Manager
Aston Wood Golf Club —Sutton Coldfield
- £35,000 a year
- Weekend availability
- Sales
- Microsoft Office
- IT
- Free parking
Quick apply
3d
Branch Manager, Kurt Geiger, Birmingham Airport
Kurt Geiger —Birmingham
- Full-time
- Sales
- Retail management
- Leadership
- Employee discount
Quick apply
12d
Business Development Manager (BDM) - Wolverhampton - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Wolverhampton
- £35,875 - £41,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Senior Transition Manager
Capgemini —Birmingham
- Hybrid work
- AWS
- IT
- Negotiation
9h
Partnership Manager
Converge Technology Solutions —Stafford
- £35,000 - £45,000 a year
- Full-time
- Sales
- Business development
- Communication skills
Client Manager
TC-Group —Brierley Hill
- Full-time
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply

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senior client manager jobs near wolverhampton, wmd

Client Services Manager

Furdeco
Bloxwich

Quick apply

Job details

Permanent | Full-time
£30,000 - £32,000 a year
4 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Presentation skills
Organisational skills
Account management
Communication skills
Time management

Full job description

Client Services Manager

Job Summary

We are looking for an experienced and motivated Client Services Manager to lead our Client Services Team and ensure we continue to deliver exceptional service to our clients every day.

This is an exciting opportunity for a customer-focused professional who thrives on building strong client relationships, leading high-performing teams, and driving service excellence. You will play a key role in managing client accounts, supporting team development, improving operational performance, and identifying opportunities for growth.

Key Responsibilities

Lead, motivate, and develop the Client Services Team to deliver outstanding customer service.
Act as the primary escalation point for client queries and service-related issues.
Build and maintain strong relationships with key clients, understanding their business needs and ensuring high levels of satisfaction.
Ensure all client enquiries are managed effectively and resolved within agreed service level agreements (SLAs).
Monitor team performance against KPIs and implement continuous improvement initiatives.
Work closely with internal departments to ensure a seamless client experience from order creation through to completion.
Prepare and present performance reports and account reviews to clients and senior stakeholders.
Oversee the day-to-day management of client accounts, ensuring outstanding orders, held deliveries, service queries, and operational issues are resolved efficiently and within agreed service levels.
Ensure compliance with company policies, procedures, and service standards.

About You

To be successful in this role, you will have previous experience in a Client Services, Customer Service, Account Management, or Customer Success leadership position.

You will also demonstrate:

Proven experience managing and developing customer-facing teams.
Excellent communication and relationship-building skills.
Strong problem-solving and decision-making abilities.
Confidence managing challenging situations and client escalations.
Experience presenting to senior stakeholders and key decision-makers.
Commercial awareness and the ability to identify growth opportunities within existing accounts.
Strong organisational and time management skills.
Proficiency in Microsoft Excel and Word.
The ability to work both independently and collaboratively.
A proactive, customer-first approach with a passion for delivering exceptional service.

Working Hours

Monday to Friday 8.30am-6pm

Pay: £30,000.00-£32,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

senior client manager jobs in wolverhampton, wmd

Client Services Manager

Branch Manager

Group Human Resources Manager

Senior Project Manager

FM Account Manager

Business Development Manager (BDM)

Digital Operations Manager

Business Development Manager

Senior Social Worker

Senior Commercial Manager

Client Advisory Manager

Employee Relations Specialist

Senior accountant / Client Manager with Progression available

Sales and Events Manager

Branch Manager, Kurt Geiger, Birmingham Airport

Business Development Manager (BDM) - Wolverhampton - Circa 41k Package - 53k OTE Uncapped

National Contract Manager

Senior Transition Manager

Partnership Manager

Client Manager

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