Leisure manager Work, Jobs in Wolverhampton (with Salaries)

Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)
nGeneration —Tipton
- £26,724 - £27,724 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Guest Service – Food & Beverage
Arena Racing Company —Wolverhampton
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Annual leave
- Employee assistance programme
2d
Team Leader Supported Living
ECHO Supported Living Services Limited —Walsall
- £35,999.60 a year
- Full-time
- Management
- Organisational skills
- In-person
- Annual leave
- Sick pay
Quick apply
8d
Shift Manager
Greggs —West Bromwich
- £14.20 an hour
- Supervising experience
- Employee discount
Quick apply
Deputy Manager
Sanctuary Care —Bromsgrove
- £40,144 a year
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
8d
Operations Manager
Biffa Waste Services —Norton Canes
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
15h
Deputy Manager
Lisieux Trust Limited —Birmingham
- £26,608.40 - £28,992.60 a year
- Full-time
- Supervising experience
- Driving
- IT
Quick apply
Deputy Manager
Hollywoodbowlgroup —Brierley Hill
- Up to £32,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Project Control Coordinator
nGeneration —Tipton
- £25,704 - £26,704 a year
- Full-time
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Cover Supervisor
Ormiston Academies Trust —Walsall
- £22,684.28 - £24,223.31 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Employee discount
General Manager
Places for People —Harborne
- Hospitality
- Customer service
- Employee discount
9d
Pharmacy Assistant
PPG Health In Justice —Featherstone
- £25,557 - £29,723 a year
- English
- IT
- Communication skills
- Employee discount
Homelessness Manager
Redditch Borough Council —Redditch
- £48,226 - £51,356 a year
- Full-time
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Operations Manager
Ormiston Forge Academy —Cradley Heath
- £41,774 - £47,181 a year
- Call to connect
- Leadership
- School
- Employee discount
4d
Senior Marketing Manager
WM Trains —Birmingham
- Sales
- Analysis skills
- Project management
- Employee assistance programme
5d
Duty Manager
Birmingham Community Leisure Trust —Birmingham
- £13,937.82 a year
- Part-time
- Supervising experience
- Organisational skills
- Communication skills
Retail Shop Manager
Company Shop Group —Polesworth
- £22,763 a year
- Part-time
- Organisational skills
- Time management
- Free parking
- Employee assistance programme
Quick apply
Duty Operations Manager
Edu-Lettings UK Ltd —Birmingham
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
3d
Senior Technical Manager
Dalkia Engineering —Birmingham
- £55,000 a year
- Full-time
- Engineering
- Master's degree
- Project management
11d

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Customer Relationship Manager

nGeneration -
Tipton

Quick apply

Job details

Full-time
£32,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as the main point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Attend customer head office on a weekly basis as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £32,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

leisure manager jobs in wolverhampton

Customer Relationship Manager

Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)

Guest Service – Food & Beverage

Team Leader Supported Living

Shift Manager

Deputy Manager

Operations Manager

Deputy Manager

Deputy Manager

Project Control Coordinator

Cover Supervisor

General Manager

Pharmacy Assistant

Homelessness Manager

Operations Manager

Senior Marketing Manager

Duty Manager

Retail Shop Manager

Duty Operations Manager

Senior Technical Manager

I want to receive the latest job alerts for leisure manager in wolverhampton

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