Have you got the attention to detail to make our hotel sparkling when all our guests are asleep in our bedrooms?
We are looking for a Night Cleaner to join us at The Grand Hotel Birmingham.
As a Night Cleaner you work within the “heart of the house” bring your personality and flair to provide a warm, always welcome friendly service to our guests. The guest journey is paramount, so you'll know how to deliver a fantastic experience for our guests, time and time again achieving Grand standards.
Flexible contracted hours available to suit your availability and the needs of the business.
Night Cleaner Shifts will generally be 21:00 - 05:30 / 22:00 - 06:30 - 8 hours per shift with a 30min unpaid break
What the role requires of you
- To promote an always welcome and professional image to the guest, and give full co-operation to any guest requiring assistance, forging great relationships
- To maintain cleanliness of reception lobby, guest lifts, main hotel entrance
- To clean and service all restrooms, hallways and guest facilities to a Grand standard
- To clean and maintain Madeleine, Isaac’s restaurant and M&E function spaces
- To clean the Grand Ballroom and toilets as required
- To maintain lifts cleanliness, lift runners & mirrors internally
- To maintain and service all corridors daily on all ground floor areas, including high and low dusting, glass on fire doors
- Hoovering and polishing the grand staircases daily
- Staff changing facilities cleaned daily, ensuring staff amenities are replenished
- To complete any additional deep cleaning schedule assigned to you as per Public Area Supervisor/ Housekeeping Management
What you will bring to the role
- Strong organisational and time management skills
- Strong communication skills
- Previous experience is desired but not essential, but must be willing to learn
- Be fully flexible to be able to work shift patterns through weekdays and weekends
- The ability to work with independence and reliability
Pay & Benefits
At the Grand Hotel Birmingham make every effort to reward and recognise the loyalty and hard work you provide by offering the following;
- £12.83 per hour
- Stay at the Grand Hotel or other De Vere properties for as little as £50, with special rates for friends and family
- Get 50% off food and drinks when you dine in Isaacs or Madeleine - or at any De Vere location
- Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
- Earn extra cash through our employee referral scheme.
- Free, freshly cooked meals from our chefs, available twice a day across service periods
- Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
- As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary stay at The Grand Hotel or any De Vere property of your choice, plus additional monetary rewards for reaching long service milestones – which increase year on year!
- We believe in celebrating your special moments too, which is why we offer a £20 love to shop voucher to celebrate with.
- Inclusive multifaith prayer room accessible any time for all team members
- Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
- Take advantage of career development opportunities and apprenticeship programmes
- Regular team appreciation events and monthly recognition programmes
- Career development opportunities – including access to nationally recognised, funded apprenticeship programmes
- 28 days holiday each year (increasing annually up to 33 days)
- Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.
- Venue closure over the Christmas period allowing you time off to enjoy the festive season
Birmingham’s Grand Hotel on Colmore Row is housed in one of the city’s most iconic buildings; a landmark Grade II* listed property combining beautifully restored original Victorian features with modern service and style that compliments a vibrant and diverse Birmingham in the 21st century.
The Grand Hotel Birmingham features 185 bedrooms and extraordinary suites, a glamorous cocktail lounge bar, a British brasserie serving cuisine with a touch of French flair, and eight magnificent meeting and event rooms - as well as our spectacular Louis XIV-style Grand Ballroom.
We warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.
