Customer success manager Work, Jobs in Wombwell, Syk (with Salaries)

Desk Based Account Manager
Precision Timber Ltd —Rotherham
- £30,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
Quick apply
Customer Success Manager
Everfield —Sheffield
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Time management
- Flexible schedule
University Partnerships Manager
UniHomes —Sheffield
- £40,000 a year
- Full-time
- Salesforce
- Business development
- Travel
- Work from home
- Employee discount
Quick apply
Customer Service & Planning Manager
Grease Guru Ltd —Leeds
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
Engagement Manager - Value (UK)
Dabble —Leeds
- £50,000 - £60,000 a year
- Analysis skills
- Communication skills
- Marketing
- Annual leave
- Work from home
1d
Customer Success Manager
Cordance —Leeds
- Presentation skills
- Travel
- Organisational skills
- Annual leave
13d
Field Based Account Executive
Precision Timber Ltd —Rotherham
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
Quick apply
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
Customer Success Manager
Mindbody —Sheffield
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
9d
Customer Support Manager
Solera —Leeds
- Full-time
- CRM software
- Customer service
- English
Quick apply
Desk Based Account Manager
Genuit Group —Doncaster
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Sales Manager Working 5 Days per Week Omoda Jaecoo Barnsley
Cars 2 ltd —Barnsley
- £75,000 a year
- Full-time
- Sales
- In-person
- Leadership
Quick apply
Trading Manager
Morrisons —Barnsley
- Hospitality
- Team management
- Employee discount
Quick apply
Customer Success Lead
Pharmacy2U —Leeds
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Insight & Resolution Consultant
Leger Shearings Group —Rotherham
- £30,000 a year
- Weekend availability
- Free parking
- Annual leave
8d
Customer Relationship Manager
Xpress Fuel Ltd —Sheffield
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
12d
Key Account Manager
Romac Logistics —Chesterfield
- £60,000 - £65,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
9d
Customer Success Manager
Tecsa —Bradford
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Customer Manager
Hain Celestial UK —Leeds
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Assistant Branch Manager
Huws Gray Group —South Kirkby
- Communication skills
- Employee discount

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customer success manager jobs near wombwell, syk

Desk Based Account Manager

Precision Timber Ltd
Rotherham

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Job details

Permanent | Full-time
£30,000 - £35,000 a year

Qualifications

Microsoft Powerpoint
Sales
Salesforce
B2B sales
A Level
Negotiation

Full job description

At Precision Timber, we are a family-run company specialising in designing, manufacturing, and installing natural playgrounds, sustainable outdoor equipment, and landscaping solutions. We work across a range of settings, from schools and nurseries to parks, visitor attractions, and community spaces.

We’re passionate about crafting outdoor spaces that encourage children to explore, be creative, and flourish, because every child deserves the chance to play.

We are looking to hire a desk-based account manager to join our business and to be part of newly created sales team that will be responsible for driving the growth of the business over the next 10 years

Our business aim is to be recognised as a market leader by our clients and the wider specialist timber production market so this exciting phase of business development - with the creation of our new sales function provides the successful candidate with an opportunity to shape our success and develop their own careers within our company.

Currently we have been winning significant new and repeat business through organic means rather than through focussed sales activities to date and so the creation of our new sales team is a strategic exercise for us.

As a result, you will play a crucial role in developing and maintaining customer relationships and as our business grows, be responsible for managing a portfolio of accounts, ensuring customer satisfaction, and driving business growth.

This role will suit somebody who is comfortable responding to customers and prospects that have made an initial inbound enquiry but still need proactive product support and proactive selling / questioning techniques using the telephone rather than relying on email to close a sale.

The ideal candidate will be able to appropriately identify the needs of both new and current customers by developing an in depth understanding of our product and services capability.

This will be done through clear and effective communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Although timber industry experience is desirable, it is not essential as we value self-starters, enthusiasm and a "can do" attitude. We are looking to find candidates with the ability to demonstrate an understanding of selling based on value and not just price.

This role will be particularly suitable for candidates who have had past sales experience and so we are looking for individuals who have had at least 18 months working in a sales position who are used to delivering against sales targets.

Sales leads are generated from our own marketing activities, but you will also be expected to generate your own leads and manage a pipeline with sufficient coverage to ensure target performance.

The business is also recruiting a field-based account executive so you will be expected to work closely with this person to ensure that opportunities for project type business are identified and passed to this person for action.

Key Accountabilities & Responsibilities:

· Achieve and exceed targets by handling incoming sales enquiries as well as managing a portfolio of accounts and ensuring customer satisfaction

· Build and maintain strong relationships with customers by providing exceptional customer service

· Work in a collaborative way with the field – based account manager

· Collaborate with other departments in our business (particularly design) to achieve targets and develop strategies

· Understand customer needs and develop solutions to their requirements

· Understand stock levels of products and customised items, and communicate timescales with customers once agreed internally

· Respond to all customer enquiries in a professional manner and within the timescale agreed

· Administer all customer orders efficiently and accurately

· Maintain and record accurate and easily accessible information for all allocated customers within our Monday CRM platform.

Knowledge & Skills:

· Proactively seeks out opportunities

· Adopts different sales strategies to achieve targets

· Able to build strong relationships

· Good negotiation skills

· Communicates information clearly and listens actively

· Has knowledge of all standard products

· Understands ROI

· Keeps up to date with the latest business trends

· Ability to work independently and manage time effectively

· Understands the required systems and works within the business procedures

· Can quickly and accurately convert and translate figures, presenting these in a way which can be understood by the audience

Pay: £30,000.00-£35,000.00 per year

Application question(s):

Have you had past business to business sales experience - Y/N
Can you provide evidence that you have spent more than 18 continuous months in the same business to business role – Y/N
Are you confident following up with customers on the phone to discuss their needs and advise them on the most suitable solution for their needs - Y/N
What appeals to you about this role – write no more than 50 words as to why you are applying

Work Location: In person

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Desk Based Account Manager