Pastry Chef
Location: Stoke by Nayland Resort & Golf Club, Suffolk
Department: Kitchen
Reporting to: Head Chef
About Us
Stoke by Nayland Resort is one of the UK’s leading golf, spa and hospitality destinations, set within the stunning Dedham Vale countryside. With luxury accommodation, award-winning dining, two championship golf courses, spa facilities and a thriving events business, we pride ourselves on delivering exceptional guest experiences across every area of the Resort.
We are currently seeking a talented and passionate Pastry Chef to join our kitchen team and help create exceptional desserts, pastries and baked products across the Resort’s dining outlets and events operations.
The Role
As Pastry Chef, you will work closely with the Head Chef and Sous Chefs to develop and deliver high-quality pastry and dessert offerings that enhance the guest experience and support the continued success of our food operation.
This role requires creativity, attention to detail, strong organisational skills and a passion for producing consistently high standards in a busy hospitality environment.
Key Responsibilities Pastry & Food Preparation
- Prepare, cook and present high-quality desserts, pastries and baked goods
- Work with the Head Chef and Sous Chefs to create and develop dishes that drive sales and enhance the guest experience
- Support the implementation of new menus and seasonal offerings
- Maintain consistency in presentation, quality and portion control
- Ensure all food is prepared and stored correctly to minimise waste
Kitchen Operations
- Maintain a clean, organised and hygienic working environment at all times
- Monitor stock levels and understand required stock holdings for weekly business levels
- Support waste control, food rotation and cost management procedures
- Maintain flexibility and support across all kitchen sections when required
- Communicate effectively with kitchen management and front of house teams
Customer Satisfaction
- Deliver consistently high-quality food that exceeds guest expectations
- Contribute to achieving departmental customer satisfaction targets
- Respond positively to guest and member feedback
- Support the delivery of an excellent dining experience through quality and consistency
Teamwork & Development
- Lead by example and demonstrate a positive and professional attitude
- Work collaboratively with colleagues across the kitchen and wider Resort teams
- Assist with training and developing junior team members
- Maintain effective communication within the kitchen brigade and front of house teams
- Present yourself according to company dress code and uniform standards
Compliance & Standards
- Maintain proper food safety, hygiene and HACCP procedures in line with legislation and company policy
- Ensure Stoke by Nayland Resort procedures are followed at all times
- Keep risk assessments and HACCP records up to date
- Maintain current knowledge of allergen, COSHH and Health & Safety legislation
- Complete all required online training courses in a timely manner
What We’re Looking For
- Previous experience within a pastry chef role or similar kitchen position
- Passion for pastry, desserts and creative presentation
- Excellent attention to detail and organisational skills
- Good understanding of food safety and allergen procedures
- Ability to work calmly and efficiently under pressure
- Flexible approach to working hours, including evenings and weekends
- Strong team player with a positive and professional attitude
Employee BenefitsFrom Your First Day
- 30% discount off food in Resort dining outlets (for up to four people)
- 20% discount off soft drinks in dining outlets
- 10% discount off alcoholic beverages
- 20% discount off lunch items in Pippin
- 5% discount off retail items in Pippin
- Complimentary access to Hospitality Action’s Employee Assistance Programme (EAP)
After Successful Completion of Probation (Full-Time Employees 30+ Hours)
- Complimentary use of Peake Fitness (subject to availability)
- Complimentary use of both golf courses (subject to availability)
- Discounted accommodation in Resort hotel bedrooms
- 10% discount off lodge bookings
- 20% discount off spa treatments
- Discounted Resort event tickets
- 42% discount off full Peake Fitness membership
- 50% discount off full golf membership
After One Year’s Service
- Discounted membership options for an immediate family member or significant other
Additional Information
This job description is not intended to be an exhaustive list of duties and responsibilities. The role may evolve in line with the operational needs of the business.
If you are passionate about pastry and looking to develop your career within a prestigious hospitality environment, we would love to hear from you.
Apply now and become part of the Stoke by Nayland Resort team.
Pay: From £16.27 per hour
Benefits:
- Canteen
- Discounted or free food
- Employee discount
- Free parking
- On-site gym
- On-site parking
- Store discount
Work Location: In person
