Fred. Olsen Cruise Lines is a family-run business that has been offering exceptional cruise experiences for over 170 years. With a fleet of ships that provide intimate, friendly, and immersive voyages, we are committed to delivering world-class service with a personal touch. Join us and be part of a proud heritage that is all about making lasting memories for our guests.
As we continue to grow, we are now strengthening our Crew Management team with a Scheduling Coordinator in our Ipswich Head Office on a 12-month fixed-term contract.
Working on a hybrid basis, you will be responsible for the recruitment, placement, and management of shipboard personnel and their movements. This role ensures that all vessels are staffed with qualified and competent crew members, adhering to company standards and regulatory requirements.
Key Responsibilities:
- Manage scheduling and rotations of crew in accordance with the budget and operational need.
- Maintain accurate records of crew members, including contracts, certifications, and personal details.
- Identify, interview, and select candidates for various shipboard positions.
- Ensure all crew members meet regulatory and company-specific requirements, including medical and training certifications.
- Arrange travel, accommodation, and other logistics for crew members joining or leaving the vessel.
- Serve as a primary point of contact between the crew, manning agents and the company, addressing any concerns or issues that arise.
- Coordinate training programs to enhance the skills and knowledge of crew members.
About You:
- Previous scheduling experience.
- Proficiency in Microsoft Office and the ability to learn new software and databases.
- Educated to GCSE standard (Grade C/4) or equivalent in Maths and English.
- Strong organisational, communication and interpersonal skills.
- Can demonstrate sound logical thinking.
- Detail-oriented, proactive, and able to work under pressure.
- Ability to travel as required.
This is a full-time, fixed-term role, covering a 12-month period of maternity leave. You would work Monday to Friday, 35 hours per week on a hybrid basis (3 days in the office, 2 days at home).
Fred. Olsen Cruise Lines offer a wide range of benefits including AXA Health medical, Life Assurance, enhanced maternity and paternity pay, discounted holidays and cruises, plus retail discounts and cash back incentives through our Boost Benefits scheme. Attached to this advert you will find a full job profile and details of our Company benefits on offer.
Our Values:
- We are caring - “We trust and care for each other, our guests and our environment”
- We are positive - “We live and share a positive attitude”
- We are real - “We are always ourselves and respect others”
- We are a team - “We are more than a team; we are a family”
As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.
