Customer support & client services managers Work, Jobs in Woolston, Ham (with Salaries)

Quality Control and Diary Manager
FTTC Communications —Southampton
- £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
11d
Sales Centre Manager
Bidfood —Salisbury
- £47,500 a year
- Sales
- Continuous improvement
- Driving
- Employee discount
Case Management Team Manager - EH0355
East Hampshire District Council —Petersfield
- £38,649 - £42,329 a year
- Full-time
- Hybrid work
- Annual leave
4d
Customer Experience Manager (Contact Centre Manager)
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
Quick apply
4d
Customer Care Manager
Dandara —Southampton
- Customer service
- Continuous improvement
- Construction experience
- Employee assistance programme
4d
Customer Service & Experience Team Leader
Fexco Property Services —Salisbury
- Full-time
- Customer service
- Analysis skills
- Organisational skills
Quick apply
4d
Operations Manager
Churchill Retirement PLC —Ringwood
- English
- IT
- Time management
- Annual leave
- Employee assistance programme
Call Centre Supervisor
Churchill Retirement PLC —Ringwood
- Overtime
- English
- Microsoft Office
- Analysis skills
- Annual leave
- Employee assistance programme
Payments Solution Center - Team Lead
JPMorganChase —Bournemouth
- Full-time
- Leadership
8d
Telemarketing Team Leader
Astute —Bournemouth
- Time management

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Quality Control and Diary Manager

FTTC Communications -
Southampton

Quick apply

Job details

Permanent | Full-time
£35,000 a year
11 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Sales
Customer service
Microsoft Office
Quality control
Organisational skills
Telecommunication
Communication skills
Time management

Full job description

Quality Controller & Diary Manager

Salary: £35,000 per annum + Commission & Performance Bonus

Location: Fibre Telecoms UK

Job Type: Full-Time, Monday to Friday

Join Our Growing Team!

Are you highly organised, detail-oriented, and looking to build your career in the telecoms industry? Fibre Telecoms UK is looking for an experienced Quality Controller & Diary Manager to join our growing team.

This is an exciting opportunity to play a key role in ensuring our sales operations run efficiently while maintaining the highest standards of quality across our telemarketing and business telecoms teams.

As our business continues to grow, you'll have genuine opportunities for career progression in a supportive and fast-paced working environment.

Key Responsibilities

Manage and coordinate sales consultants' diaries, ensuring appointments are accurately scheduled and updated.
Liaise with the Telemarketing Manager to communicate completed deals and appointment updates.
Ensure appointments are planned efficiently, allowing appropriate travel time between meetings.
Monitor and assess telemarketing calls to ensure they meet company quality standards.
Provide feedback to help maintain excellent customer service and compliance.
Support the smooth day-to-day running of the Quality Control department.
Cold calling if time allows.

What We're Looking For

Minimum 1 year's telecoms industry experience.
Excellent organisational and time management skills.
Strong written and verbal communication skills.
Ability to multitask and prioritise workloads effectively.
Confident using Microsoft Office (Word, Excel and Outlook).
Positive attitude with a proactive approach to work.
Strong attention to detail.
Passion for delivering exceptional customer service.
Knowledge of telecoms sales processes.
Experience in quality control or call monitoring.

What We Offer

£35,000 basic salary
Commission and performance bonus opportunities
28 days' holiday (including Bank Holidays)
Monday to Friday working – no weekends
Company pension
Free on-site parking
Regular company events, team days out and celebrations
A fun, supportive and friendly working environment
Ongoing training and development
Excellent career progression opportunities as Fibre Telecoms UK continues to grow

If you're organised, motivated, and ready to take the next step in your telecoms career, we'd love to hear from you.

Apply today and become part of Fibre Telecoms UK's continued success.

Pay: £35,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & client services managers jobs in woolston, ham

Quality Control and Diary Manager

Sales Centre Manager

Case Management Team Manager - EH0355

Customer Experience Manager (Contact Centre Manager)

Customer Care Manager

Customer Service & Experience Team Leader

Operations Manager

Call Centre Supervisor

Payments Solution Center - Team Lead

Telemarketing Team Leader

I want to receive the latest job alerts for customer support & client services managers in woolston, ham

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