Senior receptionist Work, Jobs in Woolston, Ham (with Salaries)

Senior Receptionist
Portsdown Group Practice —Portsmouth
- £13.69 an hour
- Part-time
- Customer service
- English
- Supervising experience
Quick apply
Receptionist
Ashbourne Court Care Home —Andover
- £13 an hour
- Full-time
- Nursing home
- Computer literacy
- Front desk
- Annual leave
Quick apply
Receptionist - Fareham, Hampshire (South Central)
HM Prison & Probation Service —Fareham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
3d
Receptionist - Havant, Hampshire (South Central)
HM Prison & Probation Service —Havant
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
3d
Care Navigator: Reception
The Drayton Surgery —Portsmouth
- From £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Administrative experience
- Free parking
- Annual leave
Quick apply

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Senior Receptionist

Portsdown Group Practice -
Portsmouth

Quick apply

Job details

Part-time
£13.69 an hour

Qualifications

Customer service
Primary care
English
Supervising experience
IT
NVQ
Leadership
Communication skills

Full job description

For further information on working hours, please go to NHS jobs. Applications will only be accepted via NHS Jobs.

Job summary

Are you able to develop a strong professional relationship with an established team?

Are you organised, proactive and able to maintain staff morale and productivity?

Are you open to new ideas and can support a team through change?

Can you motivate and help to drive a team forward to achieve performance targets?

Do you have experience of customer service and administration, and are looking to take the next step and further challenge?

If this describes you to a tee, we would really like to hear from you regarding an exciting opportunity to join our dynamic team at Cosham Park House as a Senior Receptionist. Supported by the on site Surgery Team Leader, you will play a key role in providing an efficient, safe and responsive service.

Main duties of the job

This role would offer the successful candidate the opportunity to develop their supervisory and leadership skills whilst being supported by the site Surgery Team Lead and Surgery Team Manager.

The successful applicant must possess excellent communication skills and have some experience of supervising colleagues. Whilst experience of primary care is not essential, it will be advantageous.

Please make sure you read the Vacancy Pack and Job Description on NHS jobs for further important information with regard to working hours, and to assist in writing your application. There may need to be a certain amount of flexibility in this role to be able to cover.

About us

Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ). We are our own Primary Care Network (PCN).

We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Dietitian, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians. The Practice is well established, financially secure and successful.

Job responsibilities

Assist with the smooth day-to-day running of the site and work within the Reception Team. The post holder will work closely with (and under the direction of) the Surgery Team Leader to provide a first class reception service and actively implement the continual improvement of standards across a wide range of activities.

Key Accountabilities and Responsibilities:

Senior Duties:

Support the Surgery Team Leader (STL) in the day to day running of the site, ensuring appropriate senior cover during periods of leave and sickness absence.
Be a positive ambassador for change to the reception team.
Be aware of monthly reporting duties and ensure deadlines are met in STLs absence.
On-site support and mentorship for new staff.
Take the lead in areas of practice administration
Ensure all reception and administration duties are completed to the highest standards
Ensuring site compliance with Practice and Statutory obligations including (but not limited to) fire, security and health and safety measures
Support and provide resilience for Surgery Team Leader on site as and when required

Qualifications

Essential

Good Standard of English and Maths

Desirable

NVQ in Customer Service or equivalent

Skills

Essential

Ability to work under pressure
Ability to prioritise
Excellent interpersonal skills and telephone manner
Attention to detail
Able to motivate others
Appropriate use of initiative

Desirable

Quality improvement
Stock management

Experience

Essential

At least 2 years' experience in a customer facing role
Demonstrable Team Lead or Supervisory experience

Desirable

Previous experience in a healthcare setting
Oversight / management of change in a work environment

Knowledge

Essential

Customer service principles
Information Governance / GDPR

Desirable

Knowledge of clinical systems
Knowledge of local healthcare initiatives e.g. Pharmacy First

Previous applicants need not apply. This role closes on 07 July 2026, but we may close it early if we have sufficient applications.

Pay: £13.69 per hour

Work Location: In person

Quick apply

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senior receptionist jobs in woolston, ham

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Receptionist - Fareham, Hampshire (South Central)

Receptionist - Havant, Hampshire (South Central)

Care Navigator: Reception

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