Customer support representative Work, Jobs in Woolstone, Bkm (with Salaries)

Human Resources Administrative Officers - Milton Keynes and East Kilbride
Foreign, Commonwealth & Development Office —Milton Keynes
- £29,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
7d
Personal Banker (Type 2) RBWM
HSBC Global Services Limited —Milton Keynes
- From £25,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Retail Sales Advisor - Milton Keynes 16hrs Part Time
Oak Furnitureland —Milton Keynes
- £43,000 - £45,000 a year
- Part-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
13d
Compliance Administrator
Elysium Healthcare —Milton Keynes
- £26,784 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
FRONT OF HOUSE GENERAL ASSISTANT
BaxterStorey —Milton Keynes
- Rotating shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
13d
Front of House General Assistant
BaxterStorey UK —Milton Keynes
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
14d
Protection Adviser
LionHart Mortgages & Protection —Milton Keynes
- £25,000 - £80,000 a year
- Full-time
- Hybrid work
- English
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Freelance In-Person Event Specialist - Northampton, UK
Visit.org —Northampton
- Temporary
- Customer service
- English
- Travel
Quick apply
Retail Sales Advisor - Northampton *New Store Opening*
Oak Furnitureland —Northampton
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
7d
TRM Customer Service Advisor
Olleco —Blisworth
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Warehouse Operative
Papa Johns —Milton Keynes
- Full-time
- English
- Mechanical knowledge
Quick apply
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Northampton
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
6d
Customer Service Team Manager
Globus Medical —Northampton
- Full-time
- Customer service
- English
- Microsoft Office
Business Support Officer
Buckinghamshire Council —Aylesbury
- Part-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
2d
Operational Support Officer
HM Courts and Tribunals Service —Northampton
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
6d
IT Service Desk Analyst
Acrelec UK —Hemel Hempstead
- From £27,000 a year
- 8 hour shift
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
2d
Sales Development Rep (SDR) OTE £35,465
James and James Fulfilment Ltd. —Northampton
- £26,265.63 a year
- Full-time
- Sales
- Customer service
- IT
- Sick pay
Quick apply
8d
Customer Service Representative 9 MFTC
Solenis —Northampton
- Full-time
- Microsoft Word
- Customer service
- English
Sales Representative
AWR Northampton —Northampton
- £27,500 - £65,000 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Flexible schedule
Quick apply
3d

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Human Resources Administrative Officers - Milton Keynes and East Kilbride

Foreign, Commonwealth & Development Office -
Milton Keynes

Apply Now

Job details

Permanent | Full-time
£29,500 a year
7 days ago

Benefits

Annual leave
Company pension
Childcare

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Windows
Microsoft Office
Numeracy
Analysis skills
Presentation skills
Organisational skills
IT
Communication skills

Full job description

Details

Reference number

464980

Salary

£29,500

Milton Keynes based The starting salary for this role at AO is £29,500 (FTE) per annum. This is non-negotiable. A non-consolidated, non-pensionable Location Allowance of £1,750 (FTE) per annum will apply.
East Kilbride based The starting salary for this role at AO is £29,500 (FTE) per annum. This is non-negotiable.

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Administrative Officer

Contract type

Permanent

Type of role

Other

Working pattern

Full-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

East Kilbride, Milton Keynes

About the job

Job summary

The Foreign, Commonwealth & Development Office pursues our national interests and projects the UKs role in the world. We promote the interests of British citizens, safeguard the UKs security, defend our values, reduce poverty and tackle global challenges with our international partners. We employ more than 17,000 staff in 179 countries and territories, across our diplomatic and development offices worldwide, which consists of 282 officially designated Posts. Our UK-based staff work in King Charles Street, London, Abercrombie House in East Kilbride and in Milton Keynes.

We are looking to recruit talented and enthusiastic individuals to join the FCDO in our Human Resource (HR) Operations department at Administrative Officer (AO) level. Successful candidates will have good organisational skills, take responsibility for their own work and be committed to high standards of customer service. You will have strong literacy and numeracy skills, experience and confidence in the use of Microsoft Office (Excel, Outlook, Teams and Word) and Windows 10. You should have a passion for service delivery and be keen for a career in operational delivery and/or HR roles.

The positions are Home Civil Service roles based at Hanslope
Park (Milton Keynes) or Abercrombie House (East Kilbride), providing administrative support and corporate services to the FCDO in the UK and overseas. We are not recruiting for a specific position, and you will be placed into a role in the HR Operations department based on business need.

Job description

HR Operations Administrative Officers provide professional office administration and support on a variety of customer service functions including payroll, pensions, recruitment, payroll data management and internal and external communications. All roles are customer oriented. These tasks, essential to the ability of the FCDO to deliver its objectives, form the core of all AO job specifications.

Roles and Responsibilities

The HR Operations department will configure the roles to meet specific business needs, but they will typically include:

Professional Office Administration/Support: Creating and maintaining electronic filing systems; databases and distribution lists; dealing with telephone and email enquiries; organising meetings/events and taking notes in meetings; maintaining stationery supplies; corporate roles such as first aider, for which training will be provided.
Knowledge and information Management: maintaining Excel spreadsheets, databases, records and desk notes.
Customer Services: Providing guidance for staff on HR regulations, dealing with customers professionally and resolving queries within agreed timeframes.
Project Management Support: Monitoring progress against objectives; ensuring project remains on schedule; anticipating and managing risks; maintaining accurate records.

Person specification

You must be a British Citizen at the time of application and, if invited to interview, you will need to bring proof of identity (British Passport/Driving Licence etc.) with you.

This role requires you to attain Developed Vetting (DV) security clearance.

For more information about this process, click here. Attaining DV will require you to have been resident in the UK for five of the last ten years. At least one year of this must have been a consecutive twelve-month period. Serving overseas with HM Forces, in some other official capacity as a representative of His Majestys Government or having lived overseas as a result of your parents or partners Government employment counts as UK residency for the purposes of security clearances.

It is essential in your application that you provide evidence and proven examples in each of the following Essential Criteria and the Behaviours as far as you are able to do so. These responses will be further developed and discussed with those candidates invited for interview.

Essential Criteria

Strong literacy, numeracy and IT skills.
Competent using IT packages including Microsoft Office (Outlook, Excel, Teams), Windows 10 and experience of mailbox management.
Strong interpersonal, team-working and communication skills (oral and written).
Good organisational, analytical and planning skills with the ability to work to tight deadlines.
Ability to make effective decisions, identify problems and propose solutions to maintain a quality service.

Behaviours

We'll assess you against these behaviours during the selection process:

Delivering at Pace
Managing a Quality Service
Making Effective Decisions

We only ask for evidence of these behaviours on your application form:

Delivering at Pace
Managing a Quality Service

Benefits

Alongside your salary of £29,500, Foreign, Commonwealth & Development Office contributes £8,546 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

A Civil Service Pension.
25 days Annual Leave per annum.
9 days Public and Privilege holidays per annum.
Learning and Development tailored to your role.

See the attached candidate pack.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Ability and Experience.

Application Stage

You will be required to complete a short online application form. You will then be invited to complete a Civil Service Verbal Test and a Civil Service Numerical Test. If you successfully pass these tests, you will be invited to complete the final stage of the application which will comprise of the following:

Please ensure that you allow sufficient time to complete the whole application process before the closing deadline.

A CV detailing your career history (including any relevant qualifications). CVs will be assessed against the Essential Criteria outlined in the Person Specification section above.
A Personal Statement of 500 words explaining how you consider your skills, qualities and experience provide evidence of your suitability for the role, with specific reference to the Essential Criteria. These responses will be explored further during the interview process for shortlisted candidates.

The Behaviours you will be assessed on at the application stage are as follows:

Delivering at Pace
Managing a Quality Service

IMPORTANT: If you are applying under the Disability Confident Scheme and require Reasonable Adjustments in order to complete your application/online tests, please ensure Government Recruitment Service (GRS) are aware of this on the date of application and certainly by the closing date.

In the event of a large number of applications, we may conduct an initial sift using your Personal Statement. Only candidates who meet the minimum standard in this will have the rest of their application fully assessed.

Interview Stage

At the start of your interview, you will be asked a non-assessed warm-up question about your motivation for applying for the role.

The Behaviours you will be assessed on during the interview are as follows:

Delivering at Pace
Managing a Quality Service
Making Effective Decisions

After the Interviews, one Merit List will be created. Successful candidates will be appointed in merit order to the location that they selected a preference for at Application stage.

Please note that the FCDO carries out name-blind (anonymised) recruitment to help build a more diverse and inclusive workforce. The personal information on your Application form and/or CV will be concealed during the sifting phase, and only the names of those who are being invited for Interviews will be made known to the Panel.

The FCDO has appointed the Government Recruitment Service to manage the process.

Reasonable Adjustment

If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.

Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.

Further Information

A reserve list may be held for a period of 12 months from which further appointments can be made.

Any move to FCDO from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk

New entrants are expected to join on the minimum of the pay band.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

If you are experiencing accessibility problems reading the Candidate Pack, such as through screen reader software, please contact our Team via [email protected] and we will share a Word version of this.

If successful and transferring from another Government Department a criminal record check may be carried out.

In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service/Disclosure Scotland on your behalf.

However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.

For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected]

This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : FCDO Recruitment Team
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

The FCDOs recruitment processes are underpinned by the principle of selection for appointment on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should, in the first instance, contact [email protected]. If you are not satisfied with the response you receive from the FCDO, you can contact the Office of the Civil Service Commissioners.

Apply Now

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Details

Reference number

Salary

Job grade

Contract type

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Behaviours

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information