Apply before
13/07/2026, 23:55
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Reference number
1073
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Salary
£36,057
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London weighting allowance (Per Annum)
£4,218
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Role grade
G5
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Contract type
Permanent
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Command
Human Resources (HR)
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Business Area
Recruitment and Onboarding
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Type of role
Human Resources
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Working pattern
Full time, Part time, Flexible Working
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Number of roles available
1
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Recruitment Consultant
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Location(s)
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Birmingham, Bristol, London, Sunderland, Warrington
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About the Role
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Information about the Command
NCA Human Resources aims to create a proud workforce that feels empowered and enabled to lead today, at the same time as building capability for tomorrow. To be effective in our work we are investing in our people and recognising operational success is achieved through the hard work, expertise and commitment of our people.
To adapt to the serious and organised crime threat, NCA HR is undertaking an ambitious programme to transform the function and changing how we work. Our vision is to deliver a new HR operating model and transform the way we recruit and develop people. This includes a new model for learning, a stronger approach to workforce planning and compelling people deal.
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Information about the Business Area
Recruitment and Onboarding work together to build a diverse and resilient workforce of skilled professionals dedicated to protecting the public against serious and organised crime, through innovative and inclusive people services. To achieve this Recruitment and Onboarding is going through an ambitious transformation to improve the candidate experience, from attraction to joining the NCA. We are also reviewing how we interact with the labour market to attract and acquire talented individuals from diverse backgrounds.
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Role Summary
Are you a driven, enthusiastic, and people-focused professional looking for a rewarding career in recruitment? We are seeking dynamic individuals to join our Recruitment Team and play a vital role in supporting the Agency's mission.
This is an exciting opportunity to thrive in a fast-paced and continually evolving environment, where no two days are the same. As part of our team, you will help attract and secure exceptional talent, enabling the Agency to deliver on its ambitious goals and strengthen its position as a global leader in the fight against criminality.
If you are motivated by making a real difference, enjoy building relationships, and want to contribute to an organisation with a meaningful purpose, we want to hear from you. Join us and be part of a team that is shaping the workforce behind a safer future.
Please note - For part time application the minimum number of hours required per week would be 32hrs over 4 days. Alternative working arrangements will be considered case-by-case.
Travel will be required for training and some occasional travel may be requested to various NCA sites on an ad-hoc basis.
Interview information:
Information for the role play and in-tray exercise will be provided to successful candidates from sift prior to interview.
Interviews are anticipated to be between August and September and will be held in-person. This may change subject to venue availability in which interviews may be held over Microsoft Teams.
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Role Description
The Recruitment Team is responsible for the delivery of an end-to-end recruitment process from planning the job advert to making provisional job offers.
You will be responsible for managing multiple campaigns across all areas of the Agency, managing their recruitment requirements. This may include volume or specialist vacancies.
You will utilise our internal Applicant Tracking System (ATS) to support stakeholders and candidates throughout the recruitment process and proficiently use technology to provide a quality customer service.
You’ll be working as a strategic partner with several commands to add value alongside a team of recruiters who are leading the way in providing an innovative and efficient recruitment service.
As we look to change the way we recruit, modernising and improving our service to all stakeholders, this role will suit someone who can think on their feet, thrives in a high-pressured environment, is reflective in their practice and excels in providing a positive experience for all involved.
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Duties and Responsibilities
Creation of job advertisements Working closely with Hiring Managers to create adverts that are inclusive and welcoming, giving potential applicants a clear overview of the role.
Stakeholder management Guiding the recruitment process through the advertisement timeline, you will be working closely with internal managers to provide advice on best practices ensuring all recruitment adheres to the civil service commission principles. You will guide and support on the implementation of diverse assessment methods
Customer Service Knowledgeable advice and guidance along with empathetic solution finding for internal and external customers is a requirement of the role. The roles we are advertising are within a fast-paced recruitment environment, excellent customer service is key to perform in this role.
Advice Provide advice and guidance to colleagues and the wider business on Recruitment and best practice.
Relationship building Build good working relations with both internal and external partners
End to end recruitment Working within the central recruitment team, the Recruitment Account Managers are responsible for managing the end-to-end recruitment life cycle, for a range of disciplines, across the agency.
Governance Adherence to the Civil Service Recruitment Principles of fair and open is the cornerstone of how the NCA recruits.
Vacancy management Responsible for the timely and successful conclusion of each recruitment campaign within your designated business area. You will keep accurate records of progress on vacancies and candidate journey by utilising our state-of-the-art ATS system, in line with policy procedures.
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Person Specification
Customer service
Great customer service skills are key to be successful. We aim to deliver a high-quality recruitment service to deliver a positive experience for both candidates and the hiring manager.
Communication This role would suit someone who is confident and able to present and lead their business areas on recruitment best practice.
Organisation
Able to follow processes consistently while handling large quantities of information or customer interactions. Ability to plan carefully, keep things tidy and work effectively
Time Management and Organisation
We are looking for candidates who have the ability to manage high volumes of recruitment, who can prioritise, whilst managing candidates and stakeholders’ requirements.
Working at Pace You will be required to complete multiple tasks within SLA (Service Level Agreement) and ensure campaigns run to the advertised timeline.
Attention to detail
A keen eye with good attention to detail is required to ensure we are delivering
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Essential Criteria
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You must meet the essential criteria and evidence this within your application to be considered for the role.
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Entry Requirements
Prior experience in delivering end-to-end recruitment within a high volume, fast-paced environment.
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Any applications from candidates not meeting this eligibility criteria will not progress.
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Salary
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Allowances are reviewed annually and may be increased, decreased or removed.
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All salary offers will be made in line with Remuneration Policy.
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Roles based in London will receive an additional London Weighting (Per Annum) of £4,218
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Benefits
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All NCA employees are members of the UK Civil Service and eligible for the Civil Service pension scheme, alongside your salary the NCA contributes £10445. Further information on the benefits of the scheme is available on the Civil Service Pension Website.
New entrants to the NCA receive 26 days annual leave, rising to 31 on completion of 5 years continuous service, plus 8 bank holidays.
If qualifying criteria is met new joiners from UK Police Forces or the UK Intelligence Community (UKIC) will have service with those employers taken into account for continuous service purposes for annual leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).
Other benefits include:
Flexible working, including flexi-time, compressed hours and job sharing (in line with business requirements)
Family friendly policies, notably above the statutory minimum
Learning and Development opportunities
Interest free loans and advances, including season tickets, childcare and rental deposits
Housing schemes - Key Worker status
Discounts and Savings with a wide variety of services including Cycle to Work, Smart Tech schemes, dental insurance, gym discounts and savings on everyday spending, available through the Reward Gateway | Edenred and Blue Light Card schemes.
Staff support groups/networks
Sports and social activities, including membership to the Civil Service Sports Council (CSSC)
Further information is available on the NCA Website.
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Selection Process Details
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This vacancy is using the Success Profiles framework and will assess using the following criteria: Experience, Strengths, Technical Skills
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Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
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How we will assess you
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Your application will be assessed against the following:
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Technical - this will be assessed by 250 word examples on:
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Confident in providing expert advice to stakeholders using effective consulting, influencing, persuading, and communication skills
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A highly driven and self-sufficient individual who takes ownership of priorities, effectively manages their own workload, and delivers results with minimal supervision
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Experience - This will be assessed:
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CV
Please include your full career history, training, qualifications, key responsibilities, and achievements. Explain any employment gaps in the last two years. Ensure all accreditation dates are accurate.
Details of what is expected within your CV are as follows: Please demonstrate how you meet the following criteria "Prior experience in delivering end-to-end recruitment within a high volume, fast-paced environment."
Your CV should be font size 11, 2 pages only, any additional pages will not be considered. Please ensure no personal data is included in the CV to ensure anonymity during the sift stage. Candidates must pass the essential criteria assessed through the CV for the rest of the application to be considered.
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A panel will assess how well your application demonstrates the requirements outlined above.
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Longlist
In the event of a high number of applications, we may operate a longlist. Applicants will need to meet the minimum pass mark for the lead criteria.
- Confident in providing expert advice to stakeholders using effective consulting, influencing, persuading, and communication skills .
Candidates who do not meet the minimum pass mark for the lead criteria will not progress to having their other criteria assessed. Applications must meet the minimum criteria to be progressed to the assessment stage.
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You will receive an acknowledgement once your application is submitted.
We aim to have sift completed and scores released within 10 working days of the closing date of the advert. For high volume campaigns this timeframe may be extended.
Scores will be provided but further feedback will not be available at this stage.
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For guidance on the application process, visit:
NCA Applying and Onboarding
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Assessment 1
The format of this assessment will be Interview which will be tested on the criteria listed in the Success Profiles at Assessment section.
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Additional assessment methods used alongside Interview
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As part of the assessment process In-Tray exercise, Role Play will be required to assess the criteria outlined below:
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'Confident in providing expert advice to stakeholders using effective consulting, influencing, persuading, and communication skills' and 'Produces clear, accurate, and engaging job advertisements with strong attention to detail.'
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Success Profiles at Assessment
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Technical
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Confident in providing expert advice to stakeholders using effective consulting, influencing, persuading, and communication skills
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Produces clear, accurate, and engaging job advertisements with strong attention to detail
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Experience
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Prior experience in delivering end to end recruitment within a high volume, fast-paced environment
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Strengths
Strengths are tested at interview stage - the strengths tested are not shared before the interview.
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Assessment Outcome
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Outcomes will be communicated via the NCA recruitment portal.
If successful but no role is immediately available, you may be placed on a reserve list for 12 months.
Reserve lists can be used to fill similar role types across the Agency where the assessment criteria is considered a match by the recruitment team and the business area.
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In the event of a tie at the assessment stage, available roles will be offered in merit order using the following order:
Lead criteria (behaviours/technical/experience)
If still tied, desirable criteria will be assessed (if advertised)
If still tied, application sift scores will be used
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Feedback is provided only to those who attend an assessment.
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You will be subject to vetting and pre-employment checks before appointment.
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Once the vacancy closes, the advert will no longer be accessible. Please save a copy for your records.
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We encourage all candidates to visit the NCA Careers Page for more information.
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Eligibility, Pre-Employment Check and Vetting
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Please see the NCA T&Cs and Privacy Policy (pdf) for details on how your data is handled.
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If you are an internal candidate who has passed interview but is undergoing an internal investigation or have a written warning in place preventing a post move you may not be able to be posted until this investigation is concluded or restriction lifted.
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Nationality Requirements
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This role is broadly open to the following groups:
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- UK nationals or dual nationals, where one component is British
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- Nationals of the Republic of Ireland
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- Nationals of Commonwealth countries who have the right to work in the UK
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- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
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- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre- settled status under the European Union Settlement Scheme (EUSS)
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- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
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- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
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Further information on nationality requirements
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You will be required to participate in digital right to work and address checks as part of the recruitment process.
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Security and Vetting
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People working with government assets must complete baseline personnel security standard checks.
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Successful candidates must meet the security requirements before they can be appointed. The level of security needed is SC Enhanced. All security clearances will be managed by the NCA.
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For more information on security vetting please visit: UK Security Vetting guidance for applicants and Demystifying Vetting and see our vetting charter at: The Vetting Charter.
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Vetting requirements - SC Enhanced
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Prior to commencing the role, you will need to successfully complete SC Enhanced clearance.
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The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years.
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Failure to meet the residency requirements will result in your security clearance application being rejected.
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For further information on National Security Vetting checks please visit the following page Demystifying Vetting
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Individuals will be required to undertake and pass a substance misuse test as part of pre-employment checks.
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Occupational Health
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Successful candidates will be expected to undertake an occupational health assessment. Depending on the role an in-person medical may be required in either London or Warrington. Unfortunately, travel costs will not be reimbursed.
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Things you need to know
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Multi Location
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Where multiple locations are advertised, appointments will be made in merit order for each location.
Please indicate up to three location preferences clearly. Only your first three preferences will be considered. You may be allocated to any of the locations you select. If you decline an offer for a location you have selected as a preference, a further offer may not be made.
If you choose to reject an offer and no alternative preferred location can be offered, you will not be able to return to the process or be placed on a reserve list.
Only the advertised locations are available; any additional notes added to the application will not be taken into account.
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Near Miss
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If you meet the criteria for a lower grade, you may be offered that role if not appointable at the advertised grade.
Conversely, if found appointable at a higher grade but no posts are available, you may be offered a lower-grade role.
All offers are made based on merit.
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Hybrid Working
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The NCA supports hybrid working. The extent of remote working will depend on the role and can be discussed at the offer stage.
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Reasonable Adjustments
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We’re proud to be a Disability Confident Leader and an inclusive, equal opportunities employer.
We’re committed to creating a workplace where everyone can be their authentic self. If you’re neurodiverse, have a disability, or live with a long-term health condition, we encourage you to let us know about any reasonable adjustments you may need during the recruitment process.
If you experience accessibility issues with the advert or require reasonable adjustments, please contact our Recruitment Team at
[email protected] before the advert closing date.
Please ensure you complete the ‘Equal opportunities’ and 'Reasonable Adjustments' sections in the application form to inform us on what support you may need in the recruitment process.
For more on our Disability Confident commitment, visit Disability Confident Scheme | Civil Service Careers.
Visit NCA Benefits and Support for more details.
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Inclusion
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The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy
In order to monitor the effectiveness of the National Crime Agency's Diversity & Inclusion strategy, we require certain personal details about you on submission of your application for statistical and monitoring purposes only. Please note that this will be treated in confidence and will not impact your application.
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This vacancy is part of the Great Place to Work for Veterans initiative.
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Working for the Civil Service
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The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit on merit through fair and open competition, in line with the Civil Service Commission's Recruitment Principles.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
If you believe your application has not been treated fairly, email:
[email protected] (quoting the vacancy reference).
If unresolved, you may escalate your complaint to the Civil Service Commission.
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Working for the NCA
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The National Crime Agency is a 24/7 organisation, and working patterns must support business requirements. Some roles may require you to respond at short notice or outside of core hours.
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If preferable, alternative contract types may be available. Please review the green bar of this advert to view all available contract types for this role. Where Loan or Secondment options are available, these would be for existing Civil Servants (Loan) and applicants from accredited Non-Departmental Public Bodies (NDPBs) or any other employer (Secondment). Prior agreement to be released on a loan basis must be obtained before commencing the application process. In the case of Civil Servants, the terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return.
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If you have any specific queries about the role that are not covered by the advert, please contact:
Name : Central Recruitment Team
Email : [email protected]
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