Service administrator Work, Jobs in Worcester, Wor (with Salaries)

Administrator
Bupa —Worcester
- £26,800 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Gym membership
Quick apply
6d
Patient Administrator
Circle Health Group —Droitwich
- £24,947 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Administrator- Account Handler
Athena Worksufaces Ltd —Worcester
- From £26,624 a year
- Monday to Friday
- Microsoft Powerpoint
- Customer service
- Salesforce
Quick apply
Imaging Administrator (Part Time)
Spire Healthcare —Worcester
- Part-time
- Customer service
- Free parking
- Annual leave
Customer Support & Operations Administrator
Keynetics Ltd —Malvern
- £25,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Supply Chain and Planning Administrator
Sencon (UK) Ltd —Droitwich
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Free parking
- Work from home
Quick apply
1d
Cyber Governance Risk and Compliance Administrator
Open GI Limited —Worcester
- £52,000 a year
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Administrator
Ormerod Rutter —Droitwich
- £1 an hour
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Employee discount
9d
Marketing Administrator
Firstcall 247 —Worcester
- £21,000 - £28,000 a year
- Full-time
- Social media management
- Marketing
Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
14d
Customer Service Administrator (TRA)
The Right Advice —Solihull
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Referral programme
- Sick pay
Quick apply
8d
Rental Property Finder
Rapid Relocate —Droitwich
- £26,520 - £27,352 a year
- Full-time
- Customer service
- Phone etiquette
- Business
- Health & wellbeing programme
- Employee discount
Quick apply
1d
Commercial Administrator
Sunderlands 1862 LLP —Hereford
- £25,000 - £30,000 a year
- Part-time
- Customer service
- Administrative experience
- IT
- Free parking
Quick apply
14d
Project Administrator
PSE —Droitwich
- Up to £26,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Free parking
- Sick pay
Quick apply
2d
Fleet Administrator
Compco Fire Systems —Worcester
- £26,500 - £30,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
13d
WordPress/WooCommerce Server Administrator
Pipe Dream Fittings —Dudley
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- APIs
- Linux
Quick apply
1d
Purchasing Administrator
Commercial —Cheltenham
- Up to £26,228 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- IT
- Work from home
- Employee assistance programme
Quick apply
PNC Bureau Update Office
West Midlands Police —Birmingham
- Weekend availability
- Computer skills
- Communication skills
- Annual leave
- Employee discount
8d
Team Administrator – Annual Physical Health Check Service (APHC)
Gloucestershire Health and Care NHS Foundation Trust —Cheltenham
- £25,272 a year
- Part-time
- Patient care
- Communication skills
1d
Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On
Axiom Technologies —Worcester
- Part-time
- Windows
- In-person

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Administrator

Bupa -
Worcester

Quick apply

Job details

Full-time
£26,800 a year
6 days ago

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
Season ticket loan
Employee mentoring programme
Free flu jabs
Company pension
Private medical insurance
Employee discount
Gym membership
Life insurance
Referral programme

Qualifications

Customer service
GCSE
Microsoft Office
Administrative experience
Typing
Audio typing
Medical terminology
Communication skills

Full job description

Job Description:

Administrator

Worcester Clinic - WR1 1JT

Permanent

£26,800 dependant on experience + excellent benefits

Full Time - 40 hours

Shift patterns: 08:00 - 16:30 (Mon - Fri)

Onsite

We make health happen.

Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively.
To contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us.

As a Bupa Clinics Administrator and Receptionist, you'll play a vital role in ensuring smooth operations within the clinic. As well as the background administrative tasks you will meet and greet our customers, making them feel at ease and comfortable. You will thrive on delivering exceptional customer service, even under challenging circumstances.

You'll help us make health happen by:

Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout.

Answering, screening and forwarding incoming customer queries via phone calls and proactively, managing local mailbox and emails.
Proactive in maintaining a well presented reception and waiting areas.
Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results.
Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms
Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA.
Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure.
Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines.
Assist in bookings of mammograms and MSK referrals (where delivered at the centre).
Post - collect, open, date stamp, distribute incoming post, and post outgoing post.
Generate letters as required by the business.
Monitor stocks and order goods when required.
Process invoices/delivery notes as per Bupa policy
Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required.

Key Skills / Qualifications needed for this role:

Proven experience delivering exceptional, client focused customer service in person such as in retail, hospitality or in a similar role as a Receptionist.
Brilliant interpersonal and communication skills, able to quickly build rapport and put people at ease.
Great time management and flexibility, you'll need to switch tasks and support where needed throughout your shift.
Excellent attention to detail and understanding of the various Microsoft office packages
GCSE level or equivalent
PC literate - proficient in MS Office packages
Excellent communication (written and verbal) and interpersonal skills
Team working experience
Audio Typing
Knowledge of Medical Terminology (desirable)

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual Health Services Bonus Scheme
Support with travel costs via a season ticket loan or cycle2work
Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers,

Time Type:

Full time

Job Area:

Administration

Locations:

Clinic - Worcester

Company pension, Employee mentoring programme, Referral programme, Paid volunteer time, Free flu jabs, Financial planning services, Gym membership, Health & wellbeing programme, Private dental insurance, Cycle to work scheme, Additional leave, Private medical insurance

Quick apply

Refine Your Search

service administrator jobs in worcester, wor

Administrator

Patient Administrator

Administrator- Account Handler

Imaging Administrator (Part Time)

Customer Support & Operations Administrator

Supply Chain and Planning Administrator

Cyber Governance Risk and Compliance Administrator

Customer Service Administrator

Marketing Administrator

Administrator

Customer Service Administrator (TRA)

Rental Property Finder

Commercial Administrator

Project Administrator

Fleet Administrator

WordPress/WooCommerce Server Administrator

Purchasing Administrator

PNC Bureau Update Office

Team Administrator – Annual Physical Health Check Service (APHC)

Desktop Support Engineer with Server Exposure – Worcester, UK (Backfill / On

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