Guest experience leader Work, Jobs in Worcester (with Salaries)

Visitor Operations & Experience Manager
National Trust —Leominster
- £36,621 a year
- Weekend availability
- Leadership
- Free parking
- Employee assistance programme
13d
Deputy Manager - NEW OPENING
Rudy's Pizza —Worcester
- £35,000 a year
- Full-time
- Restaurant
- Employee discount
Quick apply
Housekeeping Manager Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham
YourPerfectStay —Birmingham
- £45,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
General Manager- Birmingham City FC
Levy —Birmingham
- Up to £70,000 a year
- Weekend availability
- Hospitality
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
General Manager (New Site Opening Cheltenham)
Siren Craft Brew —Cheltenham
- £45,000 - £47,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
Assistant Manager
Rudy's Pizza —Worcester
- £32,900 a year
- Full-time
- Restaurant
- Restaurant experience
- Employee discount
Quick apply
General Manager Golf
OYL Solutions —Redditch
- £45,000 - £55,000 a year
- Full-time
- Hospitality
- Management
- Continuous improvement
Quick apply
8d
People Operations Officer - The Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Administrative experience
- Travel
- IT
- Annual leave
2d
Business Development Manager South West- Jockey Club Experiences
Levy —Cheltenham
- Full-time
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
General Manager
Spinners Solihull —Solihull
- Up to £42,000 a year
- Full-time
- Hospitality
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
10d
Assistant Manager
Roxy Leisure —Cheltenham
- £32,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Manager (F&B - Flexible Contract)
Aloft Birmingham & Eastside Rooms Conference Centre —Birmingham
- Up to £14.37 an hour
- Part-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
9d
Senior F&B Lead- NEC Exhibitions
Levy —Birmingham
- £37,000 a year
- Hospitality
- Customer service
- Leadership
- Annual leave
- Employee assistance programme
Reception Manager
No.131 The Promenade —Cheltenham
- £42,000 - £48,000 a year
- Full-time
- Management
- Hotel
- Employee discount
- Referral programme
Quick apply
8d
Sales Team Leader
PGL Travel —Ross-on-Wye
- £28,935 - £35,935 a year
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Spa Manager - Worcestershire
The Bank House Hotel, Spa & Golf Club —Worcester
- Weekend availability
- Management
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
3d
Guest Service Agent
Hilton —Tewkesbury
- £12.71 an hour
- Full-time
- Customer service
- Hotel
- Guest services
- Free parking
- Employee discount
11d
Head of Food & Beverage
Warner Leisure Hotels —Holme Lacy
- Up to £52,000 a year
- Full-time
- Microsoft Excel
- Hotel
- Leadership
- Free parking
- Annual leave
11d
Front Office Team Leader
Hyatt Regency Birmingham —Birmingham
- £27,664 a year
- Weekend availability
- Hotel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
F&B Lead - NEC Exhibitions
Levy —Birmingham
- £34,500 a year
- Hospitality
- Customer service
- Leadership
- Annual leave
- Employee discount

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guest experience leader jobs near worcester

Visitor Operations & Experience Manager

National Trust -
Leominster

Apply Now

Job details

Full-time | Fixed term contract
£36,621 a year
13 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Leadership

Full job description

We’re looking for someone who leads the way in giving visitors the best experiences and the highest standards. If this sounds like you, we’d love you to join us as Visitor Operations and Experience Manager across the Herefordshire portfolio, as part of our leadership team you'll lead and inspire a great team of staff and volunteers.

This is a chance to make a real difference, developing different experiences for different people and helping to look after nature, beauty and history for everyone.

What it's like to work here:This is a fixed term post, and would be great for someone looking to gain experience working across a large portfolio at a higher level of leadership within visitor experience and operations. The Herefordshire portfolio is made up of Berrington Hall, Brockhampton, Croft Castle, The Weir Garden and 7 open access countryside places. As well as overseeing the visitor operation from welcome to membership there are a number of exciting opportunities to work with colleagues developing the programming offer across the portfolio, bringing to life the properties and engaging with our audience

What you'll be doing:As a member of the leadership team, you’ll oversee visitor operations, aiming for excellence every day. You'll have budgetary control, with a focus on increasing income from admissions, events and membership to reinvest in looking after Herefordshire.

You’ll work with partners and colleagues to bring the stories of these places to life for everyone who visits, whatever their interests and backgrounds. You’ll design and promote events and experiences that appeal to many different people, and you’ll champion the Trust’s values of welcoming everyone.

You’ll create a positive and productive work environment for your team, who take the lead on welcoming visitors, events, learning, marketing and more. You’ll manage recruiting, coaching and developing staff and volunteers.

This is a busy, exciting and fast-paced role, with plenty of variety and responsibility. You’ll take part in duty management, and join the Senior Leadership Team for the portfolio (including at weekends), as well as running visitor operations and helping to shape our plans.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

Who we're looking forWe'd love to hear from you if you’re:

experienced in running visitor operations and high-quality experiences
confident in working productively with a variety of partners, individuals and organisations
someone who keeps calm and focused in a busy working environment
adept at leading operations, including rotas, budgets and planning, across a complex site
a collaborative leader who takes time to support people in your team and beyond
experienced in organising events and exhibitions supported by targeted marketing

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Fixed Term f/t (37.5 hrs pw to 24/09/27)

Apply Now

Refine Your Search

guest experience leader jobs in worcester

Visitor Operations & Experience Manager

Deputy Manager - NEW OPENING

Housekeeping Manager Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham

General Manager- Birmingham City FC

General Manager (New Site Opening Cheltenham)

Assistant Manager

General Manager Golf

People Operations Officer - The Jockey Club Experiences

Business Development Manager South West- Jockey Club Experiences

General Manager

Assistant Manager

Guest Service Manager (F&B - Flexible Contract)

Senior F&B Lead- NEC Exhibitions

Reception Manager

Sales Team Leader

Spa Manager - Worcestershire

Guest Service Agent

Head of Food & Beverage

Front Office Team Leader

F&B Lead - NEC Exhibitions

I want to receive the latest job alerts for guest experience leader in worcester

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