Patient access officer, band 3 Work, Jobs in Worcester (with Salaries)

Patient Access Officer, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- Annual leave
- Employee discount
14d
Clinical Healthcare Support Worker, Band 3- CDC and OPD (GRH & CGH)
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
- Nursing
4d
Dermatology Biologics Coordinator, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- English
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
2d
Medical Administrator, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- English
- Microsoft Office
- Administrative experience
7d
Band 3 Healthcare Assistant
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Weekend availability
- Rehabilitation centre
12h
Medical Laboratory Assistant (Higher level)
The Royal Wolverhampton NHS Trust —Dudley
- £25,760 - £27,476 a year
- Weekend availability
- Laboratory experience
- Nursing
2d
Senior Assistant Technical Officer (SATO), Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Communication skills
- School
14d
Medical Secretary, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Annual leave
- Employee discount
8d
Medical Secretary, Band 3- Head & Neck
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Patient care
- Annual leave
10d
Assistant Practitioner, Band 3- Lung Function & Sleep
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
3d
Bank Ophthalmic Vision Science Assistant Higher Level, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- Anatomy knowledge
- Windows
- Microsoft Office
- Annual leave
- Employee discount
12h
Probation Services Officer - Hereford Courts
HM Prison & Probation Service —Hereford
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Band 6 Senior Locality Hub Clinician RN
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £39,959 - £48,117 a year
- Part-time
- Rehabilitation centre
11d
Speciality Secretary Admin & Clerical Band 3 - Clinical Biochemistry
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Annual leave
- Employee discount
4d
Probation Services Officer - Hereford Probation Office
HM Prison & Probation Service —Hereford
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
SEN Personal Learning Coach
Heart of Worcestershire College —Worcester
- £9,287.08 - £10,094.70 a year
- Part-time
- English
- Travel
- Mentoring
- Annual leave
8d
Probation Service Officer - Birmingham
HM Prison & Probation Service —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
Specialist Inclusion Officer
Shireland Collegiate Academy Trust —Smethwick
- £28,100 - £36,363 a year
- Full-time
- School
- Teaching
10d
Urgent Suspected Cancer Specialist Booker, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Annual leave
- Employee discount
8d
Hepatocellular Carcinoma Pathway Navigator, Band 4
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £28,392 - £31,157 a year
- Full-time
- Annual leave
- Employee discount
2d

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patient access officer, band 3 jobs near worcester

Patient Access Officer, Band 3

Gloucestershire Hospitals NHS Foundation Trust -
Gloucester

Apply Now

Job details

Part-time
£25,760 - £27,476 a year
14 days ago

Benefits

Annual leave
Company pension
Employee discount

Full job description

Head & Neck, Band 3, Patient Access Officer

30 hours per week

To provide administrative support to the Head & Neck admissions teams, including the booking of appointments for patients requiring surgical procedures into outpatient clinics and theatre lists.

To ensure patients are booked within Trust waiting time targets and to ensure all clinic and theatre capacity is fully utilised.

Contact patients for Admission and negotiate appointments
Book patients within clinical and trust waiting time targets
Process cancellations and re-appoint patients
Fully utilise all clinic & theatre capacity
Liaise with clinical staff
Booking investigations as requested by the clinical team, including negotiation of dates with the patients
Validate each patient’s pathway by checking and updating RTT codes
Regularly informing the Unit Coordinator about progress and flagging up as a matter of urgency any issues
Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements.
As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately.
To work flexibly and pro-actively as part of a team while adapting to the demands of the department/team as required.
To cover colleagues during absences/annual/sick leave as directed by the Unit Coordinator
To undertake routine office duties
To liaise with relevant team members to ensure that any process changes run smoothly
To work with the Supervisor and Booking Coordinators as appropriate

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Equality, Diversity and Inclusion is crucial to ensuring fairness, celebrating differences and creating environments where everyone feels valued and empowered to contribute.

To deliver the highest standard of care at Gloucestershire Hospitals, we foster an environment that promotes inclusivity, ensuring that both our staff can thrive and our patients receive services tailored to their needs.

Key Responsibilities

Contact patients for Admission and negotiate appointments with patients wherever possible and any additional co-ordination of staff, equipment, stock, facilities, and paperwork.
Using the PTL, Book patients within clinical and trust waiting time targets and guidelines
Process cancellations and re-appoint patients observing trust waiting times.
Ensure that patients are aware of their appointment dates and all relevant information.
Fully utilise all clinic & theatre capacity and maintaining a list of patients who are fit, willing and able to come in at short notice.
Liaison with clinical staff and their secretaries regarding their waiting lists.
Booking investigations as requested by the clinical team, including negotiation of dates with the patients and creating correspondence if appropriate
Validate each patient’s pathway by checking and updating RTT codes
Regularly informing the Unit Coordinator about progress and flagging up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc.
Support the development of improvements to working practices and processes and contribute to service reviews and the implementation of new arrangements.
As directed, support the resolution of complaints or concerns from patients/carers by helping to collate information and work with the supervisor to respond or escalate appropriately.
To work flexibly and pro-actively as part of a team and ensure that the workload is shared out equally and performed to excellent, efficient and safe standards while adapting to the demands of the department/team as required.
To cover colleagues during absences/annual/sick leave as directed by the Unit Coordinator. You may also be required to undertake job rotation for cross cover as well as for development and training purposes.
To undertake routine office duties including photocopying, faxing and filing of notes and correspondence and any other appropriate duties commensurate with the role, as required at the request of your line manager.
To liaise with relevant team members to ensure that any process changes run smoothly and efficiently.
To work with the Elective Bookings Supervisor and Booking Coordinators as appropriate.

Professional Development, Education and Training

Fully participate in the Trust’s appraisal system review and personal development planning process on an annual basis.
Undertake training as necessary in line with the development of the post and as agreed with line manager as part of the personal development planning process
Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
Contribute positively to the effectiveness and efficiency of the teams in which he/she works.
To adhere to the Trust’s Kindness and Respect Policy.

Management and Leadership

There is no budgetary or supervisory responsibility with this post.

Communications and Working Relationships

Patients, relatives and / or carers.
Consultants and their team
Nursing staff
Anaesthetists
Medical Secretaries
General Practitioners in Primary Care
Outpatient staff
Theatre management and administration
Day Surgery staff
Health Records staff
Unit Coordinator
Elective Bookings Supervisor and Booking Coordinators
General management team

General Working Conditions

The applicant will need to be able to deal with a very stressful and challenging environment. At any time, staff could be faced with difficult or sensitive situations, aggressive or threatening behaviour and need to use tact and diplomacy.
Movement of medical notes may be required This can range from one set of notes to bags weighing up to 10kg
Use of Visual Display Unit (VDU) on a daily basis (Workstation assessments undertaken), will be sitting at the desk for a major part of the day.
Dealing with sensitive and confidential information
The work pattern in unpredictable due to interruptions from telephone enquiries, emails, visits from clinicians and external personnel.
Priorities can change during the day.

Apply Now

Refine Your Search

patient access officer, band 3 jobs in worcester

Patient Access Officer, Band 3

Clinical Healthcare Support Worker, Band 3- CDC and OPD (GRH & CGH)

Dermatology Biologics Coordinator, Band 3

Medical Administrator, Band 3

Band 3 Healthcare Assistant

Medical Laboratory Assistant (Higher level)

Senior Assistant Technical Officer (SATO), Band 3

Medical Secretary, Band 3

Medical Secretary, Band 3- Head & Neck

Assistant Practitioner, Band 3- Lung Function & Sleep

Bank Ophthalmic Vision Science Assistant Higher Level, Band 3

Probation Services Officer - Hereford Courts

Band 6 Senior Locality Hub Clinician RN

Speciality Secretary Admin & Clerical Band 3 - Clinical Biochemistry

Probation Services Officer - Hereford Probation Office

SEN Personal Learning Coach

Probation Service Officer - Birmingham

Specialist Inclusion Officer

Urgent Suspected Cancer Specialist Booker, Band 3

Hepatocellular Carcinoma Pathway Navigator, Band 4

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