trainer Work, Jobs in worcester (with Salaries)

Customer Service Assistant
Royal Life Saving Society UK —Worcester
- £23,132.20 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Annual leave
Quick apply
7d
Early Years Trainer
Shoots Training —Worcester
- £25,418 - £30,160 a year
- Full-time
- Travel
- In-person
- Leadership
- Employee discount
Quick apply
Group Exercise Instructor - High Energy
David Lloyd Clubs —Worcester
- Communication skills
- Employee discount
6d
Chef Apprenticeship Trainer
Lifetime Training Group —Gloucester
- Up to £34,333 a year
- Full-time
- Hospitality
- Management
- Cooking
- Annual leave
Group Exercise Instructor - Holistic
David Lloyd Clubs —Worcester
- Communication skills
- Employee discount
6d
Personal Trainer/ Strength and Conditioning Coach
Remedium Wellness Worcester Limited —Worcester
- £30 an hour
- Part-time
- Anatomy knowledge
- First Aid Certification
- In-person
- Free parking
- Employee discount
Quick apply
Group Ex Holistic
David Lloyd Clubs —Worcester
- Communication skills
- Employee discount
6d
Sales Assistant - UNIQLO Bullring
Fast Retailing —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Operational Trainer
Barchester Healthcare —Alcester
- £34,000 a year
- Remote
- Driving
Quick apply
1d
Funeral Trainer
The Opportunity Provider —Worcester
- From £29,000 a year
- Full-time
- Hybrid work
- Google Suite
- English
- Organisational skills
- Employee assistance programme
- Life insurance
Quick apply
5d
AI Trainer - Freelance Data Annotator
Toloka Annotators —Birmingham
- Up to £22 an hour
- Part-time
- Remote
- English
- Bachelor's degree
- AI
Quick apply
9d
Data and AI Trainer
QA Limited —Cheltenham
- Azure
- Doctoral degree
- Computer Science
- Annual leave
- Employee assistance programme
Operations Manager
GTAccess —Bromsgrove
- £34,000 a year
- Full-time
- Management
- Travel
- Organisational skills
SAP Systems Trainer
Contechs Consulting Limited —Solihull
- Up to £39.90 an hour
1d
Digital Operational Trainer
Barchester Healthcare —Cheltenham
- From £39,000 a year
- Continuous improvement
- Travel
- Communication skills
Quick apply
1d
Construction Plant Trainer/Instructor
Total Construction Training —Redditch
- £35,000 - £50,000 a year
- Full-time
- Travel
- Construction
Quick apply
9d
Group Exercise Instructor
David Lloyd Clubs —Cheltenham
- Communication skills
- Employee discount
12d
Freelance Annotator (English) - AI Trainer
Toloka Annotators —Birmingham
- Up to £22 an hour
- Part-time
- Remote
- English
- Bachelor's degree
- AI
Quick apply
9d
Hazmat Instructor
Tactical Hazmat —Cheltenham
- £36,000 - £46,000 a year
- Full-time
- Laboratory experience
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
3d
ESOL English Tutor
Core Skills and Training —Birmingham
- £17 - £25 an hour
- Part-time
- Microsoft Outlook
- English
- Microsoft Office
Quick apply
1d

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Customer Service Assistant

Royal Life Saving Society UK
Worcester

Quick apply

Job details

Permanent | Part-time
£23,132.20 a year
7 days ago

Benefits

Free parking
Annual leave
Company events
Employee assistance programme
Private medical insurance
Sick pay
On-site parking

Qualifications

Customer service
Microsoft Office
IT

Full job description

Customer Service Assistant

As part of the RLSS UK Customer Service Team, you will be a key point of contact for any support that is required by internal customers in relation to RLSS UK qualifications, awards, membership, and services. In addition, you’ll provide excellent customer service to new/external customers in relation to general enquiries about any activity.

CONTRACT: Permanent, Part Time (28 hours per week)

*Working pattern to be discussed and agreed

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Commercial

REPORTS TO: Customer Service Manager

LOCATION: RLSS UK HQ, Red Hill House, 227 London Road, Worcester, WR5 2JG

SALARY: £23,132.20 (Grade H) *Pro-rata for Part Time Hours

HOW TO APPLY
Application: Submit a short cover letter/video outlining your suitability for the post and return it along with your CV

Closing Date: 5pm, Wednesday 10th June 2026 (Please be aware, the job advert may close early depending on the number of applications received)

Interviews: Monday 22nd and Tuesday 23rd June 2026, to take place at our Worcester HQ (subject to change)

KEY TASKS AND RESPONSIBILITIES
Customer Service

To respond to incoming telephone enquiries regarding RLSS UK qualifications, awards, membership, services and personal enquiries regarding information stored on the main database.
Support customers enquiring via RLSS UK general email account, by responding to e-mails accurately.
Ensure all communication with customers is professional and in a timely manner, this includes over phone, email and in person.
Provide technical support to internal and external customers with the use of RLSS UK online Course Management System (tahdah).
Support customers with use of their RLSS UK Account, including access, certification, online learning, resources etc.
Assist customers with updating records where required.
To liaise with the Customer Service Manager regarding all issues affecting the efficiency of customer service.
Record and track service as required by Customer Service Manager.
Record and sort all incoming RLSS UK mail, via couriers and Royal Mail.
Positively work to ensure any complaints are addressed promptly and proactively in accordance RLSS UK policy, whilst maintaining a customer focused approach, and liaising with other departments where necessary.
Provide administrative support in relation to RLSS UK awards and qualifications, such as Pool Plant.
Process First Aid Trainer Assessor (TA) applications.
Process National Lifesaving Instructor/Tutor applications
Monitor and update the registers for GoodSAM, including Rescue Equipment and First Aid Trainers.

Approved Training Centres/Providers (ATC/P) Account Management

Carry out monthly calls to assigned ATC/P co-ordinators to maintain relationships, act as a liaison between ATC/Ps and the RLSS UK, and resolve/address any issues and ideas that arise.

General

To demonstrate and uphold the Society’s values and behavioural standards at all times.
Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS UK’s compliance programme.
Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

PERSON SPECIFICATION

It would be advantageous if the candidate is able to demonstrate:

Previous experience and competence using IT Systems, including Microsoft Suite and CRM systems.
Confidence when communicating using a variety of channels (telephone, email, chat function etc).
A positive and proactive ‘can do’ attitude.
The ability to prioritise.
Ability to work as part of a team.

It would be desirable if the candidate has:

Previous experience in a Customer Service role.
Knowledge and understanding of the Royal Life Saving Society UK.

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
Private Medical Scheme*
Enhanced Society Sick Pay*
Eye Care*
Employee Assistance Programme via Health Assured
Life Assurance Scheme
Howdens Sports Benefits
Free RLSS UK Membership
Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
Free on-site parking when working from HQ
Company Events and more!

*Subject to eligibility criteria

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

Pay: £23,132.20 per year

Benefits:

Company events
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

trainer jobs in worcester

Customer Service Assistant

Early Years Trainer

Group Exercise Instructor - High Energy

Chef Apprenticeship Trainer

Group Exercise Instructor - Holistic

Personal Trainer/ Strength and Conditioning Coach

Group Ex Holistic

Sales Assistant - UNIQLO Bullring

Operational Trainer

Funeral Trainer

AI Trainer - Freelance Data Annotator

Data and AI Trainer

Operations Manager

SAP Systems Trainer

Digital Operational Trainer

Construction Plant Trainer/Instructor

Group Exercise Instructor

Freelance Annotator (English) - AI Trainer

Hazmat Instructor

ESOL English Tutor

I want to receive the latest job alerts for trainer in worcester

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