head of operations Work, Jobs in worcestershire (with Salaries)

Head of Operations
FLTD Construction —Redditch
- £55,000 - £75,000 a year
- Full-time
- Management
- Communication skills
Quick apply
Head of Service, Operations & Partnerships
Birmingham City Council —Birmingham
- £66,627 - £85,845 a year
- Full-time
10d
Head of Technology Operations
InfoCore Systems Global Technology Services Ltd —Birmingham
- £8,500 - £12,500 a month
- Full-time
- Computer Science
- Computer networking
- IT
- Bereavement leave
- Referral programme
Quick apply
5d
Head of Operations
Pegasus Care —Birmingham
- £60,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Travel
Quick apply
Head of mobilisation
Sense —Birmingham
- £67,958 a year
- Full-time
- Leadership
- Communication skills
2d
Head of Customer Activation
Open GI Limited —Worcester
- Management
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
Quick apply
7d
Head of Projects - Ref: NO24
Nationwide Specialist Projects —Kidderminster
- £60,000 - £80,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Life insurance
Quick apply
14h
Head of Business Unit
L3Harris Technologies —Tewkesbury
- Bachelor's degree
- Gym membership
3d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £90,000 - £120,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
Volvo Service Manager
Listers —Worcester
- Up to £60,000 a year
- Full-time
- Health & wellbeing programme
- Employee discount
3d
Head of Operations | AT-PAC UK
AT-PAC —Birmingham
- Full-time
- Construction
- Leadership
- Communication skills
Quick apply
10d
Head of Facilities and Estates
Ardencote – Maintenance —Warwick
- £55,000 - £60,000 a year
- Full-time
- Maintenance
- Hotel
- HVAC
- Free parking
- Employee assistance programme
Quick apply
Head of Bus Franchising Network Development
West Midlands Combined Authority —Birmingham
- £76,008 - £81,483 a year
- AI
- Leadership
14d
People Operations Manager - Jockey Club Experiences - Exeter/ Wincanton
Levy —Cheltenham
- £30,000 a year
- Full-time
- Hospitality
- Administrative experience
- Travel
- Annual leave
Head of Engineering
Valpak Ltd —Stratford-upon-Avon
- £95,000 - £110,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Annual leave
Head of eCommerce
Lounge —Solihull
- Hybrid work
- Merchandising
- Leadership
Head of Quality
Solid State Group PLC —Birmingham
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Sick pay
Quick apply
7d
Head of Product - Secure Mobility
PentenAmio UK —Tewkesbury
- Full-time
- Hybrid work
- Product management
- Agile
Quick apply
Deputy Head of Corporate
PIB Group Services Ltd. —Birmingham
- Financial services
Quick apply
9d
Head of Supervision & Casework
Gambling Commission —Birmingham
- £65,000 a year
- Full-time
- Hybrid work
- Master's degree
- Presentation skills

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Head of Operations

FLTD Construction
Redditch

Quick apply

Job details

Full-time
£55,000 - £75,000 a year

Qualifications

Management
NEBOSH
Communication skills
PRINCE2 Certification

Full job description

Location: West Midlands, UK

Are you a hands-on leader ready to put your stamp on a business from top to bottom?

Having grown organically into a highly successful operation with over 60 staff, we are now preparing for our next phase of growth, which includes future business acquisitions. However, we have reached a critical inflection point: to successfully execute this next phase of growth, the Directors must back from daily operations.

We have outgrown our original processes. We are now looking for a pragmatic and organised leader to work with our talented team to professionalise our operations across the entire business.

This role comes with a clear, defined pathway to Operations Director (with future P&L responsibility) for the right candidate who proves they can successfully build and run this operational foundation.

The Package

£55,000 - £75,000 basic salary (tailored to whether you are stepping up or already proven at this level).
Performance bonuses tied to operational milestones.
Company car allowance.

Who We Are

We are Ferris UK, a highly successful, family-run SME construction company specialised in servicing the insurance home claims industry. With circa 60 employees split across our office and trade teams, we pride ourselves on a close-knit, supportive culture coupled with an ambitious drive to succeed. Having experienced rapid growth over the past 10 years, our Directors are now focused on high-level strategy - meaning we are looking for you to drive our next phase of operational excellence.

The Challenge (Your Role)

This is a key leadership role within a fast-paced environment where you will have the autonomy to shape operations, influence our culture, and deliver meaningful change. You will lead and integrate 3 core areas of the business: Construction Delivery, Customer Service, and Compliance. Strong communication and organisation skills, and the ability to build and manage robust processes is paramount.

Key Deliverables

The "Tidy Up" (Process Implementation): Enforcing consistent processes across the business. You will take planned processes, communicate them clearly, secure buy-in from the team, and successfully embed them into daily routines so they become habit.
Cross-Workforce Leadership: Bridging the gap between our site and office teams. You will manage and unify both construction (trade) and administrative (office) teams, acting as a visible, hands-on manager rather than just issuing orders from a desk.
Training, Onboarding and Retention: People are our most valuable asset. You’ll be tasked with overhauling, building, and managing robust staff induction and ongoing training programmes to ensure our high standards remain uncompromising as we grow, and our best people remain engaged and happy.
Mentorship and Development: We have some incredibly talented rising stars currently in place. They have raw talent and drive, but need your seasoned management experience to mentor them, help them lead effectively, and reach their full potential.

The Right Fit

Practical experience and cultural fit are prioritised over paper qualifications. To succeed here, you must be:

SME Ready: You must be comfortable and effective working without massive corporate support structures.
High Emotional Intelligence (EQ): Diplomatic but firm; capable of enforcing rules and holding staff accountable without creating unnecessary friction.
Resilient & Consistent: Possesses the grit to follow up on the mundane details and repeatedly enforce standards until they become habit.
A Broad Communicator: Capable of translating strategy from the Directors and breaking it down into practical, actionable steps for both a site foreman and an administrative coordinator.

Helpful / Desirable Qualifications (Not strictly mandatory):

Health & Safety: IOSH Managing Safely or NEBOSH General/Construction Certificate.
Leadership: ILM (Level 5+) or CMI management qualifications.
Process Methodology: Lean Six Sigma (Yellow/Green Belt) or general project management certifications (e.g., PRINCE2, Agile) demonstrating a structured approach to work.

How to Apply

If you are an ambitious operations professional ready to put your stamp on our business and build the foundations for our next phase of growth, apply today and let’s have a sensible conversation.

Quick apply

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head of operations jobs in worcestershire